RelativityOne Staging Explorer

The RelativityOne Staging Explorer option enables you to rapidly transfer large amounts of data to jump-start and sustain the data pipeline for critical projects. Use this option to upload files to a staging area for RelativityOne or to download files from your RelativityOne storage location to a local computer.

The RelativityOne Staging Explorer uses Aspera to facilitate transfer speeds that can be 10 times faster than a traditional FTP. Combined with proprietary software, all transfers are fast, secure, and defensible.

You can seed data for a new matter, quickly load newly discovered data, or quickly download produced documents. This makes accessing data in the cloud as quick and as seamless as if it was contained within your own environment.

This page contains the following sections:

Minimum system requirements

The following minimum system requirements are required to use the RelativityOne Staging Explorer.

Required item Requirement
Operating system
Windows 8.1 or above
Windows Server operating system Windows Server 2012 R2 or Windows Server 2016
System memory 4 GB RAM
Software .NET version 4.6.2

Recommended Internet Explorer settings

Ensure the Relativity instance is considered as a trusted site and the following settings are enabled in Internet Explorer on the machine running RelativityOne Staging Explorer.

  1. Open Internet Explorer.
  2. Go to Tools, and then select Internet Options.
  3. Click the Security tab.
    • Set Custom Level > Downloads > File download > Enable
    • Set Custom Level > Scripting > Active scripting > Enable
    • Set Trusted Sites > Sites > add *.relativity.com
  4. Click the Privacy tab.
    • Set Cookies > First party Cookies > Allow

    • Set Cookies > Third party Cookies > Allow

Port requirements

Windows does not support multiple active connections on the same UDP port. Therefore, your firewall must allow a range of UDP ports to reach the Aspera server. Incoming client connections automatically increment to use the next available port in the range. Open these ports on any user machine that stages any data to RelativityOne. This includes ports on your network, as well as local machine firewalls. You must make the following firewall changes to ensure concurrent transfers can occur:

  • Allow outbound connections to the server on the TCP port 33001, 9092.
  • Allow outbound connections to the server on the UDP ports 33001 - 33050, 33101, 33102.

The opening of the required ports for the Windows firewall are typically handled on the end-user's machine. However, if you use any third party firewalls, you must manually open the ports referenced above. Improperly configured ports and/or a lack of UDP port ranges result in transfer failures.

For more information, contact Relativity Support at support@relativity.com.

You can test the TCP port connection by running the following commands in Windows Powershell:

  • Test-NetConnection -ComputerName [FQDN] -Port 33001

Refer to RelativityOne network access in the RelativityOne technical overview for detailed information about all of the network considerations for data transfer in RelativityOne (including firewall whitelisting considerations and a list of FQDN).

RelativityOne Staging Explorer security permissions

The following minimum security permissions are required to use the RelativityOne Staging Explorer.

Object security Tab visibility Admin operations
 
  • Data Transfer

  • Staging Explorer

  • Access RelativityOne Staging Explorer
  • View Admin Repository**

  • Send Email Notification***

    Notes:
  • All permissions are set in Instance security.
  • The ** indicates permissions needed for non-admin users only.
  • The *** indicates permission is not required to run RelativityOne Staging Explorer, but is required to send/receive an email notification when a transfer finishes or fails. For more information, see Transfer Email Notification Recipients.

    To view the file shares the user must be in a group, other than the System Administrator group, that is added to at least one workspace built on the Resource Pool with the associated file shares.

Best practices and considerations

The following are some good practices to consider when using RelativityOne Staging Explorer:

Limitations

The following are some limitations to consider when using RelativityOne Staging Explorer:

  • Only one Windows user can run an instance of RelativityOne Staging Explorer on a machine at a time.
  • The Client Domain Admin group will only be able to view files and folders in file shares that are linked to the resource pool associated with their own Client Domain.
  • Only the same type of user can see mapped disks which have mapped them. For example, if a regular user mapped a disk a regular user needs to be logged into RelativityOne Staging Explorer to view them. And if an admin user mapped a disk an admin user needs to be logged into RelativityOne Staging Explorer to view them.
  • RelativityOne Staging Explorer does not support transferring files with the .aspx extension, as this is an Aspera extension being used for temporary files.
  • RelativityOne Staging Explorer does not support file paths longer than 470 characters.
  • Both the Local and Staging panes display only 1000 items. When a directory consists of more than 1000 items the Top 1000 items displayed message appears in the bottom right corner of the Local or Staging panes. In such a case do not use CTRL+A to select all of the items, as only 1000 items will be selected. To select all the items within the folder, select the main folder instead of sub-folders or files within the main folder.

Performance considerations

Review the table below for potential estimated RelativityOne Staging Explorer transfer results for various datasets. Max possible throughput (depending on dataset) is either:

  • 22GB/h for 55Mbps
  • 35GB/h for 100Mbps.

Note: The below results are possible assuming proper configuration on local user’s network. See the Aspera performance calculator to roughly estimate performance.

Dataset size [GB] No of files Bandwidth [Mbps] Throughput [GB/h] Duration [d.hh:mm:ss]

0.5

1

100

30

0.00:01:02

0.5

1

55

17

0.00:01:44

21.1

30,486

100

35

0.00:35:02

21.1

30,486

55

22

0.00:56:42

500

2,000,000

100

33

0.14.55.17

500

2,000,000

55

21

0.23.27.20

2000

5,000,000

100

38

2.03:22:30

Throttle setting

You are able to control the amount of bandwidth that is used by the RelativityOne Staging Explorer on a local machine level. If this value is not modified, the RelativityOne Staging Explorer will attempt to use 300 Mbps (default value). To change the amount of bandwidth used, perform the following steps:

  1. Check your internet connection at www.speedtest.net or other bandwidth testing website.
  2. Note the upload speed in megabits per second (Mbps).
  3. Navigate to the Relativity.StagingExplorer.exe.config file on the machine. By default, this configuration file is located in the following directory:
  4. [Installation_Directory]\kCura Corporation\Staging Explorer - make a backup copy of this file in case you need to rollback any configuration made to it.

  1. Open the Relativity.StagingExplorer.exe.config file in a text or XML editor.
  2. Navigate to <transferSettings>:
  3. <transferSettings>

    <add key="TapiTargetDataRateMbps" value="300" />

  1. Edit the value to a value that equates to 90% of the upload speed value noted in the previous step. The maximum value is 300 Mbps.
  2. Save the Relativity.StagingExplorer.exe.config file.
  3. Open RelativityOne Staging Explorer.
  4. Click the Settings button and note that the “Global Bandwidth Limit” is the number that you set for the TapiTargetDataRateMbps.

Note: The Global Bandwidth Limit value is also controlled by the Instance Setting, TapiMaxAllowedTargetDataRateMbps, which has a default value of 600 Mbps. Global Bandwidth Limit is a minimum value of TapiMaxAllowedTargetDataRateMbps and TapiTargetDataRateMbps.

Preparing for a transfer

There are many variables that can degrade or improve performance of a transfer:

  • RelativityOne Staging Explorer should not be run on an Utility Virtual Machine (UVM). It has been designed and tested as a desktop application being run on a user’s local machine
  • Perform a Connectivity Check to verify whether your network is configured properly.
  • Ensure RelativityOne Staging Explorer has read access to all files/folders to (remove system / hidden attributes).
  • We recommend that your all active transfers do not exceed 10M documents (e.g., 3 active transfers, 3M of files per each transfer).
  • Use either two machines or two parallel transfers (two machines give better performance as the bandwidth does not need to be shared):
    • Machine/transfer #1 - used to transfer fragmented data (large amount of small files)
    • Machine/transfer #2 – to transfer un-fragmented data (small amount of large files)
  • If possible, divide the whole repository into smaller chunks of data.
  • Max speeds can be set as high as 300 Mbps (default rate is 55 Mbps). Max speed is subject to user’s internet connection (see Throttle setting).
  • Transfers from slow network shares or drives (e.g., thumbdrives) will degrade performance. It may be more efficient to copy the data to the local drive and then transfer from fast local storage.
  • When workstations have an active VPN session open, it can interfere with transfers from that workstation. RelativityOne is hosted in a public cloud and does not require VPN.
  • Use a strong and stable internet connection (Wifi is not recommended).
  • Due to cloud disk I/O, avoid compressing datasets (with ZIP, 7z, etc.). The faster transfer time, due to fewer multi-part files, is negated by the time and effort to compress and decompress. However, compressing datasets without decompressing in the destination folder (staging directory) can be considered when all of the following are true:
    • Dataset consist of fragmented data
    • Destination folder is a Processing source location
    • The dataset uploaded is going to be processed by Relativity Processing
  • Due to bandwidth sharing, avoid performing large transfers in parallel.
  • Antivirus software may disrupt the transfer protocol in RelativityOne Staging Explorer. For more detail, refer to Antivirus software considerations.
  • Firewall configuration may require special tuning to use the RelativityOne Staging Explorer. For details, refer to Firewall Considerations.
  • An exception should be created for RelativityOne Staging Explorer in Windows Defender or in other antimalware software installed on the user's machine.

Note: Microsoft Azure Import/Export Service may be used at your discretion. See Storage import/export service.

Installing and launching RelativityOne Staging Explorer

Install RelativityOne Staging Explorer

    Notes:
  • You must have the minimum security permissions to install RelativityOne Staging Explorer. See RelativityOne Staging Explorer security permissions, for more details.
  • You must be either the local admin on your machine or have the installer pushed via a Group Policy Object (GPO) to install the application.

To install RelativityOne Staging Explorer, follow these steps:

  1. Launch RelativityOne, and log in with your RelativityOne credentials.
  2. Click the Data Transfer tab.
  3. Click Download Staging Explorer in the Relativity Downloads console.

  4. Once the download is complete, launch the Relativity.StagingExplorer.exe file to run the installation wizard.
  5. Click Install.

  6. Click Next.

  7. Click Next.

  8. During the installation process, you must check the Enable firewall rules on this computer check box on Firewall Settings modal.
  1. Click Install.

  2. Click Finish when the setup is complete.

Launch RelativityOne Staging Explorer

Note: You must have the minimum security permissions to launch RelativityOne Staging Explorer. See RelativityOne Staging Explorer security permissions, for more details.

To launch RelativityOne Staging Explorer, follow these steps:

  1. Navigate to the installation path, click RelativityOne Staging Explorer. The RelativityOne Staging Explorer opens.
  2. Enter the Instance URL in the Instance Selection dialog box.

    Note: Domain URL is sufficient, for example: https://kcura.relativity.one OR https://relativity-uk.relativity.one

  3. Click Connect in the Instance Selection dialog box, the RelativityOne login page displays.
  4. Log in with your RelativityOne credentials.

User drop-down menu

When you open RelativityOne Staging Explorer there is user drop-down menu on the right side of the window.

(Click to expand)

Use the drop-down menu to do the following:

  • View the logged in email address.
  • View the current Instance’s name.

The drop-down menu options are:

  • Connectivity Check- opens the Connectivity Check window.
  • Settings- opens the Settings window.
  • Help- launches the RelativityOne Staging Explorer documentation on the Relativity Documentation website.
  • Change Instance- opens the Instance Selection dialog box that allows you to enter a new Instance. Changing the Instance will log you out of the current session of the RelativityOne Staging Explorer.

Connectivity Check

You can check RelativityOne Staging Explorer connectivity to ensure your network is set appropriately to transfer data.

  1. Click the button in the user drop-down menu on the right side of the window. The Connectivity Check window displays and connectivity check starts.
  2. The Connectivity Check checks the following:
    • Connection with RelativityOne
    • Connection with Aspera Server (TCP/UDP port check):
      • TCP port 33001
      • UDP ports 33001 – 33050
    • Connection with Aspera Server (TCP ports check)
    • Aspera credentials in Workspace
    • Minimum memory requirements
    • Performs a sample 0 bit transfer (upload/download)
  3. The connectivity test results are shown under Diagnostic summary.
  4. Note: If any of the Connectivity Check tests fail, the user is notified about a root cause and possible actions to take to correct them.

  5. If applicable, click the Run button to run the connectivity check again.
  6. If applicable, click the Copy to Clipboard button to copy the results or click the Cancel button to close Connectivity Check window.
    • Notes:
    • Whitelist rose.api.relativity.one in order to allow Connectivity Check to work properly.

    • The Connectivity Check option is available only when there is no active transfer.
    • All tests during Connectivity Check verify connectivity only with the file share currently opened on Staging. In order to do Connectivity Check for another file share please go to Staging root, open another file share and run Connectivity Check for that file share.

Changing transfer settings and add transfer email notification recipients

Complete the following steps to change transfer settings and add transfer email notification recipients:

  1. Launch the RelativityOne Staging Explorer.
  2. Click the button in the user drop-down menu on the right side of the window. The Settings window displays.
    • Notes:
    • You can change the Maximum Active Transfer setting to run up to three parallel active transfers at the same time.
    • The default value for Maximum Active Transfer is set to 1.
    • When opening RelativityOne Staging Explorer for the very first time, the user’s email address from the current instance will be inserted into the Transfer Email Notification Recipients field by default.

  3. Use the drop-down list to set the number of Maximum Active Transfer.
  4. Use the drop-down to set the number of Maximum Active Transfer.
  5. If applicable, enter the default email addresses into the Transfer Email Notification Recipients field.
  6. Note: This field will only be visible to users who have the Send Email Notification permission on. And will only receive an email notification when a transfer finishes or fails.

  7. Click Save.

Calculating folder size

To calculate the size of a folder in the Local or Staging panes, complete the following steps:

  1. Launch the RelativityOne Staging Explorer.
  1. We recommend performing a connectivity check before starting any transfer. If the connectivity check is successful, the RelativityOne Staging Explorer is ready to use.
  2. Select and open the drive that contains the folders you want to calculate the size for.
  3. Select the folder you want to calculate and click the button under the Size column. The Calculating… status displays under the Size column during calculation.
  4. Note: You may also hold down CTRL to select multiple individual folders or SHIFT to select all the folders between the first one you selected and the next.

  5. The size of the folder displays under the Size column in the panes.
  6. Note: More detailed information about the calculated folder; size, number of folders, and files, displays at the bottom of the panes.

    Note: Calculated data is not persistent, when you change the directory or refresh it all calculated size data is lost.

  7. If applicable, select multiple folders to see their calculated size at the bottom of the panes.
  8. If applicable, click the button under the Size column to recalculate an already calculated folder.

Uploading files

To upload files:

  1. Launch the RelativityOne Staging Explorer.
  1. We recommend performing a connectivity check before starting any transfer. If the connectivity check is successful, the RelativityOne Staging Explorer is ready to use.
  2. Select and open the drive and folder that contains the files you want to upload in the Local pane on the left. A list of files in the folder are displayed.
  3. Note: Click on any column header to sort the column in ascending or descending order.

      Notes:
    • Click the button in the Local pane once to go to the parent folder for the current folder you are in, or click the button multiple times to go to the available drives.
    • You may also paste a UNC path directly into the Local file browser.

  1. Select and open the folder in your RelativityOne storage location where you want to upload your files in the Staging pane on the right.
  2. If applicable, you can perform any of the following operations:

    • Click the button to create a new folder where you want to upload and/or download your files in the Staging or Local panes.
    • Click the button to rename a folder in the Staging panes on the right and/or left.
  3. Click on a listed file in the Local Pane to select it. The Upload button is enabled.
  4. Note: You may also hold down CTRL to select multiple individual files or SHIFT to select all the files between the first one you selected and the next.

  5. Click the Upload button at the top of the Local pane to add the selected files to an upload transfer in the Transfer tab below.
  6. If the Auto Start checkbox is selected, the transfer begins immediately. Otherwise, see Starting and canceling a transfer.

    Monitor upload progress via the Progress and Status columns displayed for the transfer. When the transfer is complete, you can click the button to view the transfer details. See Viewing and editing transfer details.

    Note: Uploading overwrites existing files if a file already exists in the destination folder and its metadata and contents differ, otherwise it will be skipped.

Downloading files

To download files:

  1. Launch the RelativityOne Staging Explorer.
  2. Select and open the folder in your RelativityOne storage location where you want to download the files from the Staging pane on the right. A list of files in the folder is displayed.
  3. Note: Click on any column header to sort the column in ascending or descending order.

  1. We recommend performing a connectivity check before starting any transfer. If the connectivity check is successful, the RelativityOne Staging Explorer is ready to use.
  2. Select and open the drive and folder where you want to download the files to in the Local pane on the left.

      Notes:
    • Click the button in the Staging pane once to go to the parent folder for the current folder you are in, or click the button multiple times to go to the available file shares.
    • You may also paste a UNC path directly into the Local file browser.
  1. If applicable, you can perform any of the following operations:
    • Click the button to create a new folder where you want to upload and/or download your files in the Staging or Local panes.
    • Click the button to rename a folder in the Staging panes on the right and/or left.
  1. Click on a listed file in the Staging pane to select it. The Download button is enabled.
  2. Note: You may also hold down CTRL to select multiple individual files or SHIFT to select all the files between the first one you selected and the next.

  3. Click the Download button at the top of the Staging pane to add the selected files to a download transfer in the Transfer tab below.
  4. If the Auto Start checkbox is selected, the transfer begins immediately. Otherwise, see Starting and canceling a transfer.

    Monitor upload progress via the Progress and Status columns displayed for the transfer. When the transfer is complete, you can click the button to view the transfer details. See Viewing and editing transfer details.

    Note: Downloading overwrites existing files if a file already exists in the destination folder and its metadata and contents differ, otherwise it will be skipped.

Starting and canceling a transfer

You can manually start canceled/failed transfer or cancel a transfer that is being calculated or in progress. To start a transfer, click the button in the Action column for the transfer. To cancel a transfer, click the button to stop the transfer. The transfer completes the most recent file in progress and stops immediately after that.

Note: You may also hold down CTRL to select multiple individual transfers or SHIFT to select all the transfers between the first one you selected and the next. Click the button to start multiple transfers, the next transfer starts automatically when the previous transfer finishes.

Saving the path issues report

The path issues report is generated for each transfer that has at least one skipped or failed path. The report can be saved during and after the transfer completes by clicking on the button. The saved file contains information about the phase when the issue occurred: Calculation or Transfer, the error message and the path that was skipped or failed.

Retrying a transfer

The Retry button is enabled if the transfer was stopped or it failed due to an error. When you click this button, the status reverts to "Transferring" once the transfer is started again. Although the transfer seems to start again, files that were transferred successfully will not need to be re-transferred. Incompletely transferred files will be re-transferred in their entirety.

Note: Transfers that completed successfully are not eligible for retry.

Deleting a transfer

Individual transfers with the status New, InQueue, Canceled, Finished, or Failed can be deleted by clicking the button under the Actions column. You may also hold down CTRL to select multiple individual transfers or SHIFT to select all the transfers between the first one you selected and the next and click the button to delete multiple transfers.

Note: Once a transfer is deleted it is removed from both the Transfer tab and the user's machine.

Viewing transfer history

When opening RelativityOne Staging Explorer all of the users previously run transfers displays in the Transfer tab.

  1. Launch the RelativityOne RelativityOne Staging Explorer.
  2. Click on the column headers to filter the transfers displayed in the Transfer tab.

Note: When a new transfer is created the transfer is added at the top of the Transfer tab under the condition that no sorting has been selected.

Viewing and editing transfer details

Viewing transfer details

To view details for a transfer, click the button for the transfer in the Transfer tab. When you extend the details of a transfer, all folders/files that are in scope of that transfer are highlighted in gray in the source directory in the Local or Staging pane depending on the transfer type (upload or download).

Note: Click on any column header to sort the column in ascending or descending order.

(Click to expand)

The following information is displayed about the transfer:

  • Job ID unique number of a transfer.
  • Status - status of the transfer (e.g., New, InQueue, Calculating, Authorizing, InProgress, Finished, Canceled, Failed).
  • Remaining Time - how long the transfer will take.
  • Duration - how long the transfer took.
    • Started On - the date and time the transfer started.
  • Transfer Rate - the rate at which the file transferred.
  • Finished On - the date and time the transfer completed.
  • Transferred Data - the size of the data currently transferred in reference of the total size of the transfer.
  • Transferred Files - the number of files currently transferred in reference of the total amount of files of the transfer.

Note: The Transferred Data and Transferred Files total values increase while the Calculation phase is in progress.

  • Path issues - the number of skipped and /or failed files with the option to save the details.
  • Email Recipients - by default this field will be populated with the email addresses entered in Transfer Email Notification Recipients field. If applicable, remove or add email recipients for a particular transfer.
  • Note: This field will only be visible to users who have the Send Email Notification permission on. And will only receive an email notification when a transfer finishes or fails.

  • Error - text box displays error messages.

    (Click to expand)

    Note: The button will display above the Email Recipients field when the email is sent. Click here, to view an example of what the recipient will receive.

Editing transfer details

You can set the Target Rate per each transfer.

Note: Global Bandwidth Limit is taken from Relativity.StagingExplorer.exe.config / <transfer settings> / TapiTargetDataRateMbps. It also displays in the Settings window.

  1. To edit the Transfer Rate for a transfer, click the button for the transfer in the Transfer tab.
  2. Note: The default value is set to Auto, which means that the bandwidth indicated in the Global Bandwidth Limit is redistributed equally among all active transfers. For example, if the Global Bandwidth Limit is set to 100Mbps and there are three active transfers, the Target Rate will be 33Mbps for each transfer. However, if the Target Rate is changed manually for one transfer, i.e. 80Mbps giving this transfer the highest priority, all the transfers with Target Rate set to Auto will take 20Mbps redistributed accordingly.

  3. Click the Target Rate text field.
  4. If applicable, insert a number between 1 and the number reflected in the Global Bandwidth Limit. Double click outside the text field to save the change.

  5. Note: If a number exceeding the Global Bandwidth Limit is entered a warning message will display.

  6. Click the Auto button or remove the number and double click outside the text field to set the Transfer Rate to Auto.

File operations (copy, move, and delete)

File operations are available for files and folders in the Local and Staging panes.

    Notes:
  • There is no need of log in to UVM to copy, move or delete files and folders from Staging.
  • File operations allows you to copy and move files and folders between different file shares you are permitted to use.
  • Copy and Move overwrite existing files/folders. If a file/folder that is being copied or moved already exists on the destination folder it will be overwritten.
  • File operations work on the Staging Management Agent which allows for 5 parallel operations. If there are 5 file operations running at the same time, any additional operation will be put in a queue until the agent’s available.

Copying files and folders

To copy files/ folders in RelativityOne Staging Explorer, follow these steps:

  1. Click on a listed file/folder in the Local or Staging pane to select it.
  2. Note: You may also hold down CTRL to select multiple individual files/folders or SHIFT to select all the files/folders between the first one you selected and the next.

  3. Click the button at the top of the Local or Staging pane.
  4. In the Copy dialog box, open the destination folder to copy the file/folder.

    Note: You can create or rename an existing folder.

  5.  Click Place.

    Monitor the copy progress via the Progress and Status columns displayed in the File Operations tab. When the copy is complete, you can click the button to view the copy details.

    (Click to expand)

    • Status - status of the copy (e.g., New, InQueue, Calculating, Authorizing, InProgress, Finished, Canceled, Failed).
    • Duration - how long the copy took.
    • Started On - the date and time the copy started.
    • Finished On - the date and time the copy completed.
    • Job ID unique number of a copy operation.
    • Copied Data - the size of the data currently copied in reference of the total size of the copy.
    • Copied Files - the number of files currently copied in reference of the total amount of files of the copy.
    • Path issues - the number of skipped and /or failed files with the option to save the details.

Moving files and folders

To move files/ folders in RelativityOne Staging Explorer, follow these steps:

  1. Click on a listed file/folder in the Local or Staging pane to select it.
  2. Note: You may also hold down CTRL to select multiple individual files/folders or SHIFT to select all the files/folders between the first one you selected and the next.

  3. Click the button at the top of the Local or Staging pane.
  4. The Move dialog box, open the destination folder to move the file/folder.
  5. Note: You can create or rename an existing folder.

  6. Click Place.

    Monitor the move progress via the Progress and Status columns displayed in the File Operations tab. When the move is complete, you can click the button to view the move details.

    (Click to expand)

    • Status - status of the move (e.g., New, InQueue, Calculating, Authorizing, InProgress, Finished, Canceled, Failed).
    • Duration - how long the move took.
    • Started On - the date and time the move started.
    • Finished On - the date and time the move completed.
    • Job ID unique number of a move operation.
    • Moved Data - the size of the data currently moved in reference of the total size of the move.
    • Moved Files - the number of files currently moved in reference of the total amount of files of the move.
    • Path issues - the number of skipped and /or failed files with the option to save the details.

Deleting files and folders

To delete files/ folders in RelativityOne Staging Explorer, follow these steps:

  1. Click on a listed file/folder in the Local or Staging pane to select it.
  2. Note: You may also hold down CTRL to select multiple individual files/folders or SHIFT to select all the files/folders between the first one you selected and the next.

  3. Click the button at the top of the Local or Staging pane.
  4. The Delete confirmation dialog box displays.

  5. Click Delete .

    Monitor the delete progress via the Progress and Status columns displayed in the File Operations tab. When the delete is complete, you can click the button to view the delete details.

    (Click to expand)

    • Status - status of the delete (e.g., New, InQueue, Calculating, Authorizing, InProgress, Finished, Canceled, Failed).
    • Duration - how long the delete took.
    • Started On - the date and time the delete started.
    • Finished On - the date and time the delete completed.
    • Job ID unique number of a delete operation.
    • Deleted Data - the size of the data currently deleted in reference of the total size of the delete.
    • Deleted Files - the number of files currently deleted in reference of the total amount of files of the delete.
    • Path issues - the number of skipped and /or failed files with the option to save the details.