Known issues

The following list provides descriptions of known issues in RelativityOne as of 1/21/2022. For a list of RelativityOne enhancements and resolved issues, please visit the RelativityOne release notes.

Note: Relativity uses a number of third-party technologies to ingest, store, search for, and manipulate data. Relativity does not possess a comprehensive list of all issues ever reported in the third-party technologies, and cannot provide fixes when these application-specific issues arise. Relativity will, however, work to alert the third-party vendor if issues are uncovered.

Note: If your RelativityOne environment has not been upgraded to the latest release, known issues listed as Resolved may not be resolved in your environment yet.

Date added Defect # Feature Description Resolved?
Date added Defect # Feature Description Resolved?
1/3/2022 REL-626653 Publish Files originally published in Relativity 9.4 cannot utilize the Republish action in the Files tab. No
12/3/2021 REL-621434 Discovery Processing OneNote files may result in additional discovery time. No
11/24/2021 REL-598665 Publish When either using the Republish action on the Files tab or promoting new primary records through Post-Publish Delete, the Dedupe/All Paths field will only display one unique occurrence of a file path. No
11/18/2021 REL-617588 Processing The PowerPoint Hidden Slides metadata field is not accurately indicating the "yes" value for files that meet the criteria of containing hidden slide(s). Please note, the extracted text field does contain the text of the hidden content. Yes
11/16/2021 REL-590214 Imaging When running Imaging jobs, the error "Failure retrieving imaging data" shows up in the Worker Monitoring tab's Thread Information section. However, there are no actual issues with documents being imaged. No
11/15/2021 REL-507525 Discovery When corrupted Microsoft Outlook Personal Folders (.pst files) are processed, there is a chance that the order of entries in the PST might be corrupt. If such PSTs are partially published, and then the original PST is retried to fix the corruption, run through discovery, and published, the relationships between the parent and child items can become corrupted. This results in parent and child elements appearing in an incorrect order. No
10/20/2021 REL-605816 Automated Workflows When selecting the Structured Analytics action, the 'Update only new documents' setting does not respect the default selection of 'Yes'. Selecting out of the action or saving the workflow will revert it to 'No'. As a workaround, if you reselect the action and update the setting to 'Yes' the appropriate selection will be applied. Yes
10/14/2021 REL-604605 Publish The republish action from the Files tab will not be performant on larger data sets (~2,000,000+ documents.) No
10/14/2021 REL-595906 Post-Publish Delete During promotion of new primary documents in Post-Publish Delete, the ControlNumber generation phase of the Processing job will fail. This error cannot be resolved. No
10/14/2021 REL-604512 Custom Applications When running Processing Duplication Workflow scripts on datasets over 1 million records in size, the scripts may timeout in the front end while still working without issue behind the scenes. No
10/7/2021 REL-591699 Errors Clicking the Publish button to resolve publish errors on the Processing Set page will only resolve the File Level errors that are outstanding. If Job Errors are present, they will have to be retried through the Job Errors tab. No
10/7/2021 HYDRO-15023 Reviewer Interface Duplicate View audits are created when documents are viewed in the Image Viewer. Yes
10/6/2021 REL-598481 Import API In a recent version of RDC (Relativity Desktop Client), additional instance permission is required (Object Security > Instance Settings > View permission) for any import or export operation. Yes
9/21/2021 REL-591658 Reviewer Interface In the Classic Reviewer Interface, when a relational field contains non-alphanumeric characters, such as '%', the field's icon fails to load on the page. Yes
9/21/2021 REL-596156 Short Messages When a user images an RSMF that contains a file attachment (such as Word, Excel, PPT, etc.), the imaged RSMF says the attachment is missing when it is not true. This doesn't happen for attachments that can be displayed in the Viewer, such as pictures. Yes
9/17/2021 REL-576985 Aspera Services In the ROSE application, temporary .aspx files created during the transfer are not deleted from the target destination if the connection is lost with the Aspera server during a transfer. No
9/9/2021 REL-569071 ADS When a user clicks the "Install" button in the Application Library to install an application to specific workspaces, a dialog displays the error message "There are no views." The workaround is to go to the workspace to select that application from the library. Yes
8/19/2021 REL-414261 Structured Analytics If name normalization produces two entities that look the same, but one has an invisible character, the Entity results import phase will fail with a duplicate key exception. Yes
8/19/2021 REL-416488 Structured Analytics Structured Analytics email threading jobs fail to complete when preparing Email Threading Display data during import phase, if the content to be parsed into XML contains surrogate block characters. Yes
8/10/2021 REL-482867 Publish When deleting documents with Post Publish Delete, the associated Processing Sets will have incorrect unpublished file counts. No
8/9/2021 REL-569985 Discovery Microsoft Forms are not supported in Pre-2007 Microsoft Office Word, PowerPoint and Excel files, as they are detected as bin files and currently are not flagged with an exception. For an interim workaround, please convert to Post-2007 format. This affects all supported versions. No
7/30/2021 REL-579919 Discovered Files

When using the Export as CSV mass action button on the Files tab in the Processing application, the resultant CSV file will contain only the column headers and no data.

A fix for this defect will be applied the weekend of August 7, 2021. If you need a way to address this issue sooner, please contact Relativity customer support.

7/23/2021 REL-577521 Publish Files When a user republishes files from the Republish mass operation in the Files tab of the Processing application, the confirmation dialog may report a higher number of files to be republished than the actual number of files to be republished. Yes
7/16/2021 REL-574981 Summary Reports When deleting a Summary Report from the Summary Report page, the delete button will not function and perform the delete. As a workaround, you can delete the desired Summary Report by navigating back to the main list of Summary Reports using the delete mass operation. No
6/30/2021 REL-571089 Relativity Forms Custom Form Objects do not reflect filter view conditions set on Child or Associative Objects. Results display all field values. Yes
6/29/2021 REL-520434 Relativity Forms On a Relativity Forms enabled page, while opening an associated object in a modal which is displayed in the non-Aero older forms rendering engine, any delete action taken for a record will not appear on the initial forms page until after the page is refreshed. No
6/29/2021 REL-550994 Infrastructure GovCloud Only: Pre-2007 Word, PowerPoint and Excel files will experience errors if Native option is used for text extraction. The errors may result in missing extracted text for these files. The recommended workaround is to use the Relativity text extraction option. No
5/17/2021 REL-557436 Errors When navigating to the Files tab from a Processing Set using the "View File Errors" link, you can not place additional conditions on text based fields until the page is fully refreshed (F5). Yes
5/14/2021 REL-554383 Errors You are unable to use any of the Error Action buttons of Retry, Ignore, Edit Notes, Download File, and Upload Replacement File when viewing individual Document Errors. The recommended workaround is to use the error actions provided in the Files tab to complete error remediation. Yes
5/7/2021 REL-483620 RDO Framework After a choice hierarchy gets re-parented the order of multi-choice values displayed in the item list appears in an un-intuitive order. The order no longer corresponds to the hierarchy. There is a work around which is to manually update the order of each choice in the hierarchy. No
5/6/2021 REL-554397 RelativityOne Redact The user-experience around reverting a spreadsheet chart redaction using Relativity Redact is not intuitive. After redacting a chart, the user must reject the chart redaction in the Redact QC card and refresh the document view after being prompted by the Redact toast notification to do so. The user might intuit that they could right-click on the redacted chart and revert the markup using the 'Revert' option like other cell redactions but they cannot because the user is actually clicking on the cell underneath the chart rather than the chart itself. No
4/29/2021 REL-528311 Discovery Running multiple deletion jobs simultaneously may cause performance degradation across Processing and Imaging systems. Yes
4/26/2021 REL-509474 Errors The Error Category field may display 'Unknown' for some Discover or Publish errors. No
4/26/2021 REL-477440 Discovered Files Permissions in the Files tab currently do not behave properly for its Mass Actions. They will over-include the ability to perform certain actions like Retry and Export to CSV when a user should not be able to perform them. Yes
4/26/2021 REL-527800 Errors Specific FileIDs included in processing retry jobs no longer appear in the general data source audit table. The information can be found by selecting the JSON tab in the audit window. No
4/26/2021 REL-475343 Discovered Files When navigating between different views in the Files tab, the conditions from one view might still be applied to the next view you select. Refreshing the webpage will properly set the conditions. Yes
4/20/2021 REL-518133 Summary Reports When navigating to the Summary Reports page and selecting the report to navigate to, a general error can appear when trying to load the page. After receiving the first error, clicking to navigate to the same report will allow you to navigate to the desired page. No
4/19/2021 REL-537574 Mass Operations Mass Edit does not include family documents with DTSearch. Yes
4/8/2021 REL-526182 RelativityOne Redact As of today in Relativity Redact, redactions applied to native PDF annotations, attachments, links, and comments are not displayed in the Viewer and are not 'burned in' until the user runs a production preparation project. The ability to see this kind of content redacted in the Viewer for native spreadsheets exists, but not yet for native PDFs. Yes
4/7/2021 REL-513517 Imaging Some older versions of a password protected Microsoft Note may not image using native imaging. No
4/7/2021 REL-532570 Imaging Some PDF file may render incorrectly when using the native imaging profile. Yes
4/6/2021 REL-543759 Relativity Forms Copy from previous functionality will not set user fields with values for users that are no longer in the workspace, but rather it will revert to the fields original setting upon save. No
4/1/2021 REL-541867 RDO Framework

If someone tries to save a document that was previously coded with a user that has since been removed from the workspace, the save fails. This can also happen if the user was not mapped to a system user during an ARM restore. In either case, this works fine in classic.

This only happens if the user field is on the layout and editable. These are a few potential workarounds, in order of feasibility:

* Set the user field to read only.

* Remove the user field from the layout

* *Scenario 1 only (see below):* Add the user back to the workspace

* *Scenario 2 only*: Re-create the deleted user, add them to the workspace, then manually re-code the affected documents with that user. Mass Edit can be used to make this process easier

* *Scenario 3a only*: Create the missing user, then manually re-code the affected documents with the same user. Mass Edit can be used to make this process easier

* *Scenario 3b and 3c only*: Manually re-code the affected documents with the same user. Mass Edit can be used to make this process easier

* Code the documents with another user.

3/25/2021 REL-536835 PDF PDF downloads in a zip will produce a JSON file instead of a zip file. Yes
3/24/2021 REL-539196 RDO Framework There are several views that contain a duplicate Add condition button in the Conditions tab. Please note that both add conditions buttons will function as expected and there are no adverse effects to the workflow. Yes
3/18/2021 REL-530280 RelativityOne Redact When using Mozilla Firefox, RelativityOne Redact may fail to initialize in the Review Interface. This can be worked around by exiting and reentering the workspace or using a different browser. No
3/24/2021 REL-537142 RelativityOne Redact When upgrading from Milyli's Blackout to RelativityOne Redact, it's possible some resource files may not be updated successfully. This can be worked around by retrying the upload process using the "Retry Upload" button.  No
3/24/2021 REL-535019 RelativityOne Redact In workspaces with RelativityOne Redact installed, the Document List and Coding Layout cards in the Review Interface may display an error when first initializing. This can be worked around by reloading the page. Yes
3/24/2021 REL-534064 RelativityOne Redact RelativityOne Redact cards in the Review Interface may display an error when first initializing and loading data. This can be worked around by reloading the card content. No
3/24/2021 REL-533823 RelativityOne Redact When using the "Redact Current Sheet Name" feature in RelativityOne Redact, the sheet name is replaced with a blank string if the name entered begins with a left angle bracket (<) character. No
3/24/2021 REL-533368 RelativityOne Redact A duplicate toolbar may display if the Viewer is popped-out then popped-in while the RelativityOne Redact toolbar buttons are in an overflow menu. Yes
3/24/2021 REL-533349 RelativityOne Redact The pop-up window generated by the Convert Spreadsheet Markups mass operation does not have horizontal or vertical scroll bars if the content is too large for the window area. This can be worked around by manually resizing the pop-up window. Yes
3/24/2021 REL-533293 RelativityOne Redact When using Safari on a Mac device, the page may freeze when accessing the Document List in workspaces with RelativityOne Redact installed. No
3/24/2021 REL-532387 RelativityOne Redact The "Review Type" drop-down is always changed to "Image Quality Review" after refreshing to paging the Redact QC card in the Review Interface. Yes
3/22/2021 REL-533835 RelativityOne Redact RelativityOne Redact jobs can sometimes timeout on the "Completing Project" phase. This can be worked around by retrying the job after the timeout has occurred. Yes
3/17/2021 REL-453550 Discovery Word documents that utilize the Native text extraction method during Processing may not have the Has Hidden Data metadata field properly set. This issue is not present when processing the Word documents in dtSearch or Relativity extraction methods. Using the Relativity extraction method is the recommended workaround. No
3/4/2021 REL-469855 Assisted Review For an Active Learning project, on the Prioritized Review card, the box containing the values for the Family Field can look cut off. This issue isn't consistently reproducible, even when using different browsers, so there isn't a planned resolution. No
2/10/2021 REL-497226 Imaging Imaging PDFs in color may have a light hue rather than a true color match of the PDF native. No
2/10/2021 REL-518940 Mass Operations The manage button for the Mass edit popup may not appear for multi-choice field. Yes
2/4/2021 REL-511207 Imaging Native imaging of MSG and EML files with "Table of Contents" will error out. Yes
1/13/2021 REL-511187 Layout The Object Type column on the Choices list in admin is incorrectly specified as "Case" rather than "Resource Pool" for choices belonging to the "dtSearch Index Share Location" and "Processing Source Location" fields. Yes
1/13/2021 REL-482419 Extensibility Points

Deleting a folder from Review will result in the following error if the documents within the folder originated from Processing.

Error: Could not load type 'Relativity.Eca.Models.ProcessingFileInfo' from assembly 'Relativity.Eca, Version=, Culture=neutral, PublishKeyToken=null'.

Please first use the mass delete operation to delete documents originating from Processing, then delete the folder.

1/7/2021 REL-509917 Discovery OneNote 2003 documents can't be processed on workers with Office 2016 installed as Microsoft did not make their software backwards compatible with that version. No
12/18/2020 REL-478772 Assisted Review When a family document is deleted/removed, there is an identified discrepancy with the SQL logic for Family Group / Responsive Family Group columns of statistics. The Summary row counts the children and the round row does NOT count the children. No
12/15/2020 REL-444606 Case Dynamics From the inline edit list pages in Case Dynamics, creating object entries using a custom multi object field results in errors. No
12/15/2020 REL-424035 Transcripts Transcript files are not fully rendered in the Transcripts viewer when using the Safari browser and the user's Document Viewer setting is set to Relativity Review or Default. As a workaround you can set the Document Viewer setting to HTML and use Safari or switch to the Chrome browser, which does not require adjusting of the Document Viewer setting. No
12/10/2020 REL-263816 Discovery Text from charts embedded in excel files may not be captured. This issue is limited to clients running Office 2010 on their workers and use native processing. No
12/8/2020 REL-488604 Production Sets The Continue From Previous modal does not render in Internet Explorer 11 in a way that can be used. No
12/7/2020 REL-495897 Processing Administration Processing Source Locations ending with a backslash (\) may have an extra one appended to the file path when creating Processing Data Sources. The workaround to this issue is to remove the backslash (\) from the Processing Source Location and create a new Processing Set. Yes
12/7/2020 REL-468225 Imaging The Has Images field on the Document object allows for new choices to be added as well as the ability to delete existing choices. Deleting an existing choice will break imaging and potentially break other features. No
12/7/2020 REL-484233 Production Sets In Internet Explorer 11, both the New and Edit layouts for Production Placeholder crash when attempting to load. No
12/7/2020 REL-484236 Production Sets The View Documents modal and view branding error modal does not load properly in Internet Explorer 11 and displays a console error "'URLSearchParams' is undefined". No
12/7/2020 REL-484245 Production Sets On Internet Explorer 11, regardless of the production status, the view Branding Errors console button is enabled and can be selected, which may crash the page. No
12/1/2020 REL-482419 Extensibility Points

Deleting a folder from Review will result in the following error if the documents within the folder originated from Processing.

Error: Could not load type 'Relativity.Eca.Models.ProcessingFileInfo' from assembly 'Relativity.Eca, Version=, Culture=neutral, PublishKeyToken=null'.

Please first use the mass delete operation to delete documents originating from Processing, then delete the folder.

12/1/2020 REL-498454 Publish

Users who do not have system admin permissions will encounter the following error when trying to delete documents from Review that have originated from Processing:

Unable to find assembly 'Relativity.Eca.Core, Version=, Culture=neutral, PublishKeyToken=null'

11/18/2020 REL-490982 Conceptual Analytics

There is a known issue with LSI categorization where adding more documents to the categorization set leads documents to become uncategorized. There is a related resolution that will deployed in February '21 (to reduce AnalyticsCategorizationBatchSize from 100K to 20K) that should resolve this issue.

Since the issue does not happen consistently, the workaround is to decrease the AnalyticsCategorizationBatchSize and fully recategorize all the documents in the set by following these instructions:

  • Update *AnalyticsCategorizationBatchSize* to 20000
  • Go to index associated with categorization set.
  • Edit the index so the last modified time gets updated (_ex. change the data source saved search, save and then change it back_)
  • Go to categorization set # Run ""Categorize All"""
11/10/2020 REL-357133 Transcripts When using the IE browser to navigate to the next transcript in the queue, the viewer does not refresh correctly and so the text of the next transcript is not rendered properly. As a workaround, please use Chrome. No
11/10/2020 REL-493697 Case Dynamics You cannot use the Currency or Decimal field types to set up conditions in the Timeline Builder. No
11/7/2020 None Processing

There are some formatting issues with the processing profile option for Word and Excel files called "Relativity Processing:"

* Excel - Text from charts and text boxes is sometimes inconsistent in output format. In older Excels, the chart text may appear within a cell element or at the bottom of the sheet.

* Excel - Text from headers may appear at the end of a sheet instead of the beginning. The header may also appear at the beginning and end of a sheet. This is also an issue found only in older Excel files.

* PowerPoint - Text from Smart Art & Word Art from older PowerPoints is not being captured. PPTX files are fine.

* PowerPoint - Text from headers and footers in the speaker notes section is not being captured. Headers and footers in the slides themselves are captured.

* PowerPoint - Text from charts and smart art that is captured is not exported as neatly as it is with Native processing.

* All three - Text from inserted equations is not being captured.

* All three - Field code data is not being captured.

10/29/2020 REL-479374 Reviewer Interface In Relativity Review, the 'Copy' option in the context menus of the native and text viewers does not reference the local access permission setting. However, Relativity Review does reference the local access permission with regards to native download such that those users are still unable to download the native document. Yes
10/29/2020 REL-488652 Assisted Review "Active learning projects can get a categorization set error that cannot be resolved. Root cause is the job state is not reset correctly. If a user comes across an active learning error that cannot be resolved, please reach out to support. Engineering is actively working on fixing this defect. " Yes
10/27/2020 REL-468278 Imaging When using native imaging on a large imaging job, you may sporadically see blank pages. Please use basic imaging. Yes
10/27/2020 REL-475236 Structured Analytics Communication Analysis does not properly cancel, when requested through the Relativity List Page. The List Page will show that the request has been cancelled, but the back-end logic continues to execute. Yes
10/26/2020 REL-489141 Case Dynamics When undergoing Active Learning document review in HTML viewer, fetching the New Document while the user is on Case Dynamics Coding pane, it sometimes returns a spinner. Workaround is to use Hydro Viewer. No
10/23/2020 REL-315723 Discovery OneNote files may be occasionally processed without embedded emails within them extracted out as child documents. Yes
10/23/2020 REL-469001 Authentication User's browser session cache not cleared on logout. This could potentially lead to information leak if the browser is left open. Yes
10/22/2020 REL-476144 OCR OCR will fail on images that has a space in the file path. Yes
10/22/2020 REL-478848 Resource Servers There is an issue when a workspace is migrated to a new sql server that the workspace in question is unavailable until services are restarted. Yes
10/20/2020 REL-484317 Relativity Web Components (RWC) Google Chrome versions starting with 86.0.4240.75 include a change that "bottom justifies" field labels. The issue is cosmetic, but misleading for many fields. Yes
10/20/2020 REL-487141 Relativity Forms Quickly navigating from the processing document error page to a processing error details page can cause a crash and error. This can be resolved by navigating back to the document error page, and letting that page fully load all event handlers, before clicking on any specific error in the list. This will be fixed in a future release. No
10/13/2020 REL-464821 RDO Framework When creating a relational field an error may occur when you click save. However, the field will be created correctly, and you can confirm so by navigating to the field list page. The error message can be ignored and will be removed in an upcoming release of Relativity. Yes
10/9/2020 REL-483677 dtSearch When building a dtSearch index, any field following a SQL Long Text field can potentially have its first term appended to the last term of the SQL Long Text field for larger documents.

Recommended workarounds:
1. If using a Saved Search with only one Long Text field stored in SQL, reorder the fields in the Saved Search to have the Long Text field last in the sequence as only fields immediately following the Long Text field could be impacted.
2. Increase the dtSearchStreamThresholdInBytes instance setting as only documents larger than this size could be impacted.
3. Migrate SQL Long Text fields to Data Grid as Long Text fields stored only in SQL are impacted.
10/7/2020 HYDRO-12886 Reviewer Interface In the Review Interface, fixed length text fields in the related items card do not wrap text. Yes
10/6/2020 REL-475385 Imaging When Imaging made a request to create a ContexContainer (an object used for interacting with database, Kepler services, etc), it was creating an "on behalf of token" each and every time. When this token was created, a new entry was being added to the EDDS.eddsdbo.AuthenticationToken table. Every Imaging Response Agent thread was doing this during completion of an imaging job, resulting in the table getting excess tokens. Yes
9/29/2020 REL-426788 Relativity Web Components (RWC) When adding a new object to an associate object list in Relativity Forms or the Hydro coding panel, the newly added object will not appear in the list until a page refresh or navigation. Yes
9/22/2020 REL-474488 Conceptual Analytics

Running Keyword Expansion or Conceptual Search from the list page is case sensitive and will return different results if the text entered includes uppercase (i.e. Montana vs montana)


Recommended workarounds:

1. Ensure lowercase text is used when running Keyword Expansion or Conceptual Search on the list page

2. Run Keyword Expansion or Conceptual Search from the viewer, which is not case sensitive

9/22/2020 REL-473600 Assisted Review When using keyboard shortcuts while reviewing documents in active learning, if you are on the last document in the queue, you will not be served up a new document using a keyboard shortcut. Workaround is to click the save and next button. Yes
9/21/2020 REL-443693 Discovered Files You are not able to export dashboards from the Discovered Files tab. No
9/21/2020 REL-464049 Publish When publishing documents from a processing set, the Created By value for the document may be captured as Relativity Service Account instead of the user who initiated the publish. Yes
9/21/2020 REL-475169 RDO Framework On the choice page, choices are autosaved, however when clicking the back button on the page the browser incorrectly displays a message indicating changes will not be saved. This warning is invalid, and choices are being saved. Yes
9/18/2020 REL-433085 List Page At lower resolutions, when the mass operation bar is enabled some of the options may not be visible to select. As a workaround you can zoom out or increase the resolution to see the other options. Yes
9/17/2020 REL-468912 Audit Audit ARM Archives and Restore jobs were experiencing intermittent failure from an Authentication issue affecting communication with Elasticsearch. Yes
9/17/2020 REL-458556 Audit Audit ARM Archive resiliency was vastly improved but at great cost to performance. At times 10x slower than the previous method of extraction. This has been resolved with big performance improvements. As an example a job which would take 30 days has now been seen to complete in 30 hours. Yes
9/15/2020 HYDRO-12550 Reviewer Interface When viewing documents in the Review Interface, if the browser zoom level is configured to a value greater or less than 100% visual issues may occur. This includes components not being visible inside the browser window or resizing in an unexpected way. Please note that browser zoom levels other than 100% are not supported. No
9/11/2020 REL-470944 Authentication User's whose session has timed out or have been forced logged out end up on the Relativity error page instead of logout Yes
9/10/2020 HYDRO-12487 Reviewer Interface When popping the viewer out of the review interface and using the Firefox browser, modals in the Viewer are disabled because of an issue we uncovered that is browser-specific. If a user attempts to interact with a Viewer toolbar button that normally opens a modal, the Viewer will display a notification message that reads, ""This action is not yet supported when the Viewer is popped out in the Firefox browser. You can either pop the Viewer back in or change your browser and try again.This includes the Mass Redact, Mass Delete Redactions, Edit Redaction, and About Viewer. Yes
9/9/2020 REL-471012 Assisted Review

When reviewing documents in active learning, there are two known issues when mass coding in the related items pane.

1. Instead of Save and Next, the coding panel has a Save and Back button. However, the new document button is still visible.

2. The coding decision for your DRQ document (it gets coded along with the family if you select all for mass ops) is cleared. This is not the case if you run this workflow in the non-DRQ viewer.

9/8/2020 REL-458938 Agents Files that fail to be converted completely can sometimes fail to produce the index.html file. This results in orphaned cache files that will not be properly cleaned up by cache manager. Yes
9/8/2020 HYDRO-12395 Reviewer Interface If the document identifier (typically Control Number) is changed for the document being actively viewed, the label in the top-center of the Review Interface will not update to reflect this change until the user re-enters the workspace. No
9/4/2020 REL-426111 RelativityOne Activity Dashboard The User Performance tab of the Activity Dashboard is not showing data for end users leveraging the newest Aero review interface. Yes
9/3/2020 REL-469523 RDO Framework Custom labels applied to fields on the coding layout do not word-wrap and can appear cutoff. When using custom labels on Document object layouts, this typically occurs after several navigations for labels over 40 characters long. No
9/3/2020 REL-450815 Workspace In AOAG environments that are configured with individual servers that have both primary and secondary AG's on the same server, workspace deletion fails. Yes
9/1/2020 REL-467867 Assisted Review Active Learning review doesn't work as expected with the Conceptual Analytics features. Documents reviewed after running Conceptual Analytics in the viewer will count toward the Active Learning Project statistics. The coding count refers to the number of docs in the 'Conceptual Analytics' queue, not the number of docs the user has coded in the project. The workaround is to exit the viewer after running Conceptual Analytics and reenter the viewer to review Active Learning documents. Yes
8/31/2020 REL-464826 Automated Workflows The workflow receives an incorrect message. That message fails to be translated by the workflow leaving it at a stalled state. A workaround to the issue is to retry the workflow. Yes
8/28/2020 REL-456134 Reviewer Interface When attempting to download native files with names containing commas fails when using Google Chrome. This can be worked around by removing the comma from the Filename column on the File table. Yes
8/28/2020 REL-423877 List Page When using two search index conditions the second one gets dropped. Yes
8/28/2020 REL-435780 Discovery If you have data sources prior to 9.7 they could be publishing duplicate parent files. This is due to the altered attachment hash the defect prompts for, which, ultimately alters the Processing Duplicate hash we dedupe off of. Yes
8/28/2020 REL-437396 Relativity Desktop Client RDC imports won't finish due to a query that never finishes running in SQL Yes
8/28/2020 REL-410185 Hold Admin Customers who have a large set of unique metadata types may experience slowness and/or error during publish due to memory consumption. Yes
8/28/2020 REL-400722 RDO Framework Customers may receive unexpected results for search queries including Is Set criteria on fixed-length text fields Yes
8/28/2020 REL-318333 dtSearch Inaccurate search results as dtSearch index silently excludes non-Unicode Long Text fields if they're longer and are streamed Yes
8/28/2020 REL-393957 Assisted Review We removed code that was incorrectly deleting unassigned documents before population of the Dynamic Review Queue. By doing so, multiple batches of documents sent back from CAAT will not overwrite one another. Yes
8/28/2020 REL-391724 Admin Operations Getting the following error when attempting to delete a legal hold project via mass operations as well as when you try to delete the project from within the project. This appears to be happening when an exception is thrown during the mass delete. Relativity is attempting to save the exception message to the Status field of the MassOperationProcessState table. Yes
8/28/2020 REL-459947 Search Term Reports

Steps to reproduce in 10.3:

1) Create a Report and tag Search Term Report

2) Any Index and any saved search is fine, no hits need to actually come back

3) Add 10 or more long STR terms (15 example terms using the ticket description are in the attached ""STR overlapping term example.csv"" file.

4) Run the STR

5) Open the term report and notice that the terms start overlapping when they are long enough.

Expected Behavior: The terms are spaced properly so they can be read easily.

Actual Behavior: The terms overlap and are difficult to read."

8/28/2020 REL-440119 RDO Framework

Steps to reproduce:

1. Create a multiple choice field on the document object.

2. Add 1 choice with 2 child choices via Choices Tab and Save.

3. Open any document.

4. Edit the layout and add this the choice field from step 1 as a check box list to a layout and save.

5. Click Edit and open Choice Editor by clicking the Manage link under the field created in step 1.

6. Click the alphabetize button to reorder the choices.

7. Click Save and Close.

Expected: The layout reflects the changes made to the layout.

Actual: The layout does not reflect the changed made to the layout."

8/28/2020 REL-436387 Publish Incredibly expensive query causes publish jobs to get stuck during the PublishBatchOfMasters phase of Export. Yes
8/28/2020 REL-412995 Imaging A non-admin user can be assigned certain administrator-level permissions, such as the ability to view the Worker Manager Queue tab and update job priorities / cancel jobs in the queue. When one of these non-admin users attempts to update the Job Priority of an Imaging job (either mass imaging or imaging sets), an error is thrown and the priority is not updated. Since the user has these admin permissions but is not an administrator, I believe the expected behavior is to allow the user to change the priority. Canceling of Imaging jobs from the Worker Manager Queue works as expected for these non-admin users. Yes
8/28/2020 REL-417283 Integration Points Currently, event handlers which are updating integration points configuration are attempting to load the entire list of integration points before processing them and later update them one by one. This is causing serious performance issues when there is a significant number of integration points. Yes
8/28/2020 REL-426324 Authentication Upgraded JQuery javascript library from 3.4.0 to 3.4.1 Yes
8/28/2020 REL-417100 Publish The new dedupe stored proc script runs very slow on SQL server versions lower than 2017. This makes the publish job stuck in the dedupe phase. Our assumption was, this only happened because of SQL Server version 2017 and lower (based on incidents from on-prem clients). But recently, we encountered this issue with KPMG New Zealand R1. Hence our assumption that this might be related to SQL Server version 2017 and lower might not be true. Yes
8/28/2020 REL-403062 Discovery When ingesting an EML file with line enders that don't conform to spec, it is possible for the 3rd party chilkat library to drop attachments. The problem has been verified to affect individual attachments when the line enders for the MIME boundary marker that precedes them are of differing types. Fix details: The solution to this problem is for us to normalize line enders as we did in the past (make all line enders CRLF) but when doing so we need to not change line ender values when they are with binary encoded MIME parts. Yes
8/28/2020 REL-411997 Discovery

Large RSMF Files Lose Attachments - Backport On-prem. Reported issues:

1: Attachments are NOT being extracted for large files. The file gets processed and can be viewed but no attachments.

2: No error is generated to tell me attachments are missing.

Fix details: The issue is tied to a limitation of Chilkat when processing such abnormal file sizes. The engineering team has added better error detection and handling to inform the customer if such limits are reached."

8/28/2020 REL-466604 Discovery Text Extraction for complex CAD drawings may fail, due to workers timing out while trying to image the file. If the imaging portion of a text extraction job on a CAD file times out, there is no way to increase the timeout for the retry. Yes
8/28/2020 REL-466743 Assisted Review When coding elusion test documents, there is a race condition that can cause an error when saving a coding decision. Workaround is to try again or use classic viewer. Yes
8/25/2020 HYDRO-11887 Reviewer Interface Loading skeletons do not work when using Internet Explorer. No
8/21/2020 REL-463980 Audit When using Tab Sync, avoid modifying Visible setting on the parent type tab named Audit. Yes
8/21/2020 REL-455628 Conceptual Analytics There is a know issue with Breadcrumb behavior for Aero GA, which is that the Breadcrumb value is hardcoded to "Conceptual Analytics" and cannot be used to navigate to previous results/queue or main review queues once a conceptual analytics feature is executed, (i.e. Documents tab, Find Similar Document, Concept Search or Keyword expansion). For Lanceleaf 1 the breadcrumb behavior implemented will allow a user to utilize the breadcrumb hyperlinks to navigate to previously run Conceptual Analytics searches or the Documents tab. Until the breadcrumb functionality is fixed, the user will not be able to return to the main review queue without exiting the viewer. Yes
8/18/2020 REL-463183 Assisted Review When using Case Dynamics and Active Learning, Save and Next doesn't always serve up the next active learning document in HTML viewer. Workaround is to use the Hydro Viewer or click Save and Next twice. No
8/18/2020 REL-462790 Assisted Review Active learning home page may error the first time navigating to an active learning project post upgrade. Workaround is to refresh the page. Yes
8/14/2020 REL-459467 Tab Sync Sometimes if a user navigated back to Tab Sync after it's completed the monitoring page shows that there's a job in progress (and it stays at 0%), even though there isn't. If the admin user received the email confirmation, that is confirmation that the job really did finish, and they can click "cancel" on the monitoring page. Yes
8/14/2020 REL-461741 Publish As part of a successful upgrade or restore, an agent error on invalid jobs may occur for Processing Sets that were part of archives with the "Include Processing" setting not selected. No
8/14/2020 REL-461964 List Page Double clicking on any tab or pinned workspace cards that lands on a list page may result in a blank page with only the header and navigation visible. The current workaround is to manually refresh the page. Yes
8/14/2020 REL-461912 Assisted Review Reviewers using the Aero Viewer will not be able to review documents in sample based learning. The classic viewer works and all other areas of sample based learning are fully functional. No
8/13/2020 REL-461571 Relativity Forms Coding panel layouts created in classic may have choice radio button and check box fields rendering in a single wrapping row when viewed in Aero, versus a single vertical column that was pre Aero releases. This can be quickly resolved by updating the repeat value for the field in the layout builder, and setting the value to "1". A proper fix is coming as a fast follower to the Aero launch. Yes
8/13/2020 REL-421822 RDO Framework Newly created RDOs do not appear in recents list when Relativity Forms is enabled. They do appear in subsequent user sessions. No
8/12/2020 REL-461202 Relativity Forms Customer who set Maximum_length of 1-3 on Fixed-Length Fields cannot use it in an item list, or the item list will not load. Yes
8/12/2020 REL-454895 RPC The error reports within the RPC currently do not pull back requested information for the selected jobs. Yes
8/11/2020 REL-449399 RDO Framework As a result of applications installs or direct SQL manipulation, fields could be created with multiple GUIDs. While the root cause is outside of our control, in Forms we will be making update to handle these edge cases better and not show duplicates, though we will not alter the error in the data. Yes
8/10/2020 REL-444080 Relativity Forms Currency, Decimal, and Number fields may have incorrect formats in European markets, and will default to use US number formats. Yes
8/10/2020 REL-339093 Discovery Text encoded PDF files that have HTML tags in its header information prior to PDF declaration may be identified as HTML files. These circumstances are rare as PDF files should always have their PDF declaration prior to the HTML tags in its header information according to Adobe documentation. No
8/10/2020 REL-460007 Errors When navigating through individual errors in the Document Errors tab, an empty webpage may load when a user clicks follows this specific workflow. Click into an individual document error, click their browsers refresh button, and then click the Document Errors tab to go back to the list page. If this happens, refreshing the webpage once more will load the page correctly. No
8/10/2020 REL-458658 Structured Analytics When viewing the email threading display field in the new viewer, you will see an icon of a box with 3 dots in it rather than the appropriate email information. This is due to a current issue with rendering that email information. This issue only affects the email threading display field when viewed inside the new viewer. Yes
8/10/2020 REL-456705 Conceptual Analytics When a user opens a workspace with no categorization sets and open a document, they might see a failed network call (404). Yes
8/10/2020 REL-458589 Conceptual Analytics In Keyword Expansion and Concept Searching, a user can't change the default index before performing a search. Once the user has run a search, they can change the index as needed but there isn't a way to preemptively change an index prior to running the operation. Yes
8/9/2020 REL-456353 Tab Sync Error banners are persisting even after clearing invalid data from the Tab Sync page. This does not block any functionality, it's just misleading to end users. Yes
8/9/2020 REL-456292 Tab Sync Error banners are persisting, even when they are not needed. This should not hinder any functionality, it's just misleading to the user. Yes
8/9/2020 REL-458690 Tab Sync If the email service used to send email notifications to users in Relativity is not working correctly, Tab Sync may appear as though it failed, even though it may have succeeded at everything except sending the email. Yes
8/9/2020 REL-455310 RDO Framework Icons are required for tabs shown in the sidebar, but if a user edits an existing tab and toggles Show in Sidebar to true, the icon field is not being marked as required. No
8/9/2020 REL-458494 RDO Framework If Tab Sync removes a tab from the sidebar and the user tries to go in and edit that tab afterwards there is a UI issue where the icon control appears when it shouldn't. The workaround is to toggle Show in Sidebar on and off again to resolve the issue. No
8/9/2020 REL-441262 RDO Framework If a user edits a tab using the pencil icon on the Tabs list page, the parent tab dropdown may not be populated with the most up to date information. After waiting 30-60 seconds the correct information should auto populate. No
8/7/2020 REL-422390 Discovery If the processing profile setting to exclude embedded objects, the 'Contains Embedded Files' field will return 'No' regardless of the existence of them. No
8/7/2020 REL-393988 Discovery Some Word documents containing VBA code may be falsely reported as having hidden data. No
8/7/2020 REL-455818 Discovery All metadata of type 'Company' is not being returned when Company is selected as the source for a field. Newer documents store that as 'Office\Comany'. These fields are not normalized as other fields like Author are. Yes
8/7/2020 REL-260727 RPC Documents that had searchable PDFs created will show a -1 page count in the matter inspector. No
8/7/2020 REL-459673 Discovery If a MIME e-mail contains another MIME e-mail inside of it, and the inner MIME e-mail contains a winmail.dat file, Processing may not recurse into that winmail.dat to capture the attachments. Yes
8/7/2020 REL-350312 Field Mapping When mapping fields to Invariant fields, environments with an extremely high number of metadata fields discovered may be stuck when loading all Invariant fields when choosing field source. Yes
8/7/2020 REL-443697 Processing Administration When using the Scale to Maximum Workers button on the Worker Monitor page, if the scaling fails, the button may be stuck in a "Scaling" state. No
8/7/2020 REL-211276 Discovery MSG files with a PR_INTERNET_CPID value over 50000 may not have their text extracted. A processing error is created. No
8/7/2020 REL-241812 Discovery Files embedded in emails that don't have valid date metadata may be assigned a date equal to the date and time they were processed. No
8/7/2020 REL-426785 Processing Sets When creating a Processing Data Source, there will be no warning pop-up about unsaved changes when navigating to a different tab. No
8/7/2020 REL-445089 Search Term Reports Mass Copy of a Search Terms Report fails to copy for Search Terms Reports with more than 30,000 terms. No
8/7/2020 REL-428637 Processing Sets The source folder tree will not display properly when creating Processing Data Sources in Internet Explorer 11. No
8/7/2020 REL-436910 Errors When navigating through Processing Document Errors quickly, a blank screen may sometimes appear. A refresh can be done to workaround this issue. No
8/7/2020 REL-443902 Search Term Reports When you click on the searchable set popup to make an edit in an STR but cancel without making a change, if you reopen the popup the option originally set for searchable set is no longer selected by default. No
8/7/2020 REL-363865 Field Mapping If a Relativity field is named "File Path" is mapped to the Invariant field "Source Path", it will instead be populated by the Invariant field "Native Path Link". No
8/7/2020 REL-366903 Reports When Data Grid is enabled on the Extracted Text field, the Processing Text Extraction report will incorrectly display that no documents had their text extracted. Yes
8/7/2020 REL-451445 Processing Sets When creating a new Destination Folder during Processing Source creation, the new folder isn't automatically highlighted to change its name. It will have to manually be renamed after its creation. Yes
8/7/2020 REL-387274 Discovery Users may encounter document errors on certain emails that were encrypted with S/MIME encryption, despite having added the certificate correctly to the password bank. No
8/7/2020 REL-398618 Processing Sets When a data source has a destination folder set, and then between discovery and publish the destination folder is deleted, a user will not be able to set a new destination folder and the data source will not be able to be published. No
8/7/2020 REL-418686 Processing Profile On the Processing Profile and Data Source, clicking "Clear" on the Destination Folder does not clear out the current value. No
8/7/2020 REL-419671 Errors Processing Errors tab must be manually refreshed to show updated error statuses. No
8/7/2020 REL-424901 Publish When publishing documents from a processing set, the Created By value for the document may be captured as Relativity Service Account instead of the user who initiated the publish. Yes
8/7/2020 REL-432211 Processing Administration The Worker Monitor page may not show any information when viewed at low screen resolutions. Setting the web browser's zoom to a lower setting can be used as a work around. No
8/7/2020 REL-435511 Processing Profile Trying to save a processing profile without setting a default OCR language may yield the error "Error in the layout page. Retry the previous actions." Yes
8/7/2020 REL-452772 Quick Create Sets When using Quick Create to make processing sets, and there is a high number of folders/files in the source folder, the folder browser may not display the folder tree. It will be stuck on a loading message. No
8/7/2020 REL-455691 Field Mapping When mapping a field, if a user chooses the All Fields view, closes the field mapping modal, and then re-opens the modal, the Field Catalog view will be indicated, but all fields will be displayed. No
8/7/2020 REL-459080 Discovery When processing an RSMF file over 200mb, attachments may not be discovered with no error message reported. Yes
8/7/2020 REL-455426 Structured Analytics When loading email thread visualization, you may see the message "Applying coding highlights" even when there is no data to display in the visualization. This has no functional impact and does not affect the performance of the visualization. Yes
8/7/2020 HYDRO-9966 Reviewer Interface The Review Interface may start in the incorrect viewer mode (Native/Image/Production/Text) if accessed by clicking on the Document Identifier at the top of the Document Preview Panel. No
8/7/2020 HYDRO-10000 Reviewer Interface Filters applied to the Production History card in the Review Interface do not persist after navigating to another document. No
8/7/2020 HYDRO-10667 Reviewer Interface When resizing cards in the Review Interface, overflow may be repeatedly applied and removed until the card is resized further. This can occur when the size of the card is very close to the minimum size needed to trigger overflow. Yes
8/7/2020 HYDRO-10825 Reviewer Interface Multiple entries for the same document are added to the Recents dropdown after viewing the document in the Review Interface. A duplicative entry is added for each viewer mode (Native/Image/Production/Text) used. Yes
8/7/2020 HYDRO-11861 Reviewer Interface Document file icons displayed in the Document Quick List in the Review Interface are incorrect and do not match the file icons used in the primary list page on the Documents tab. No
8/7/2020 HYDRO-11176 Reviewer Interface The order of shortcut icons in the Related Items area of the Review Interface can change after clicking a shortcut icon. This does not occur if the options are instead selected using the dropdown. No
8/7/2020 HYDRO-11514 Reviewer Interface The Layout Mode dropdown in the Review Interface can sometimes display behind other elements on the page. No
8/6/2020 REL-458977 Mass Operations Using the Edit Mass operation to edit a OCR, PDF, and Imaging profile will allow users to save those profiles with empty values on required fields. Yes
8/5/2020 REL-428399 RDO Framework Navigation via the back button on multi object pop up forms could cause improper navigation of the main window, while leaving the pop up window open. No
8/5/2020 REL-445889 Structured Analytics When navigating out of the viewer with the email thread visualization pane open, upon opening a new document and re-entering the viewer, the email thread visualization pane will still be open. Very briefly, users may see the previous document's node structured and email thread group still loaded in the visualization. This should have no functional impact, as the visualization quickly refreshes and displays the proper email thread group. Yes
8/5/2020 REL-428201 RDO Framework Though permissions work as expected, edit icons on associated object lists within forms can incorrectly display an edit pencil icon to users that do not have permission to edit. Once clicked, they would get an error. No
8/5/2020 REL-442393 Relativity Forms No data is displayed on associated item lists after the last item on the current page is deleted. User's have to navigate back a page to see data. No
8/5/2020 REL-455776 Reviewer Interface The Save As PDF option does not work in the classic (html) viewer in IE11. Yes
8/5/2020 HYDRO-11852 Markup Sets When multiple redaction text options in a Markup Set begin with the same 25 characters, they may not be displayed as available options in the Image Viewer right-click context menu. This can be worked around by adjusting the redaction text so the first 25 characters are unique for each available option. Yes
7/29/2020 REL-442098 Processing Profile The create/rename dropdown in the Destination Folder selector when creating a Processing Data Source may not display properly when there are many nested folders present. No
7/23/2020 REL-442095 Processing Profile The ability to create and rename Destination Folders when creating Processing Data Sources is not supported when using Internet Explorer. No
7/23/2020 REL-423687 ARM Because there are duplicated documents, there are 3 rows in the File table (this is perfectly fine) pointing on the same file due to the fact that ARM during Move job uses "Move" method, the 2nd and the 3rd time ARM cannot find the file because it is already moved. Still update path method, does the path update (and file name update) in case of linked files always to file guid name. (thats why if original linked file was not guid named, it will be moved and renamed).Renaming linked files in case of changing them to repository files which mean copy them into repository is desired behavior because e.g. there can be already a file in repository with exactly same name, and the it would be overwritten or skipped, or cause error) There is also a mismatch in call to methods, so ARM creates batches not including processing files. Yes
7/20/2020 REL-345686 Transcripts Pagination and Word Index do not respect page/line values with Volume II transcripts. No
7/20/2020 REL-372969 Transcripts When importing transcript files using the RDC, the Transcripts app does not respect the setting: "Do not copy files to a Relativity document repository." The physical files are removed from the network/client machine and are added to the Relativity document repository. No
7/20/2020 REL-451470 Conceptual Analytics If an index population fails due to a saved search validation issue (e.g., saved search contains no documents), then no email is sent to the Email notification recipients defined on the Analytics Index RDO. No
7/15/2020 REL-443760 Assisted Review For Family Based Review, documents are not being assigned to the correct bucket groupings of 200. This affects the statistics table and the prioritized review progress chart is no longer an accurate representation of the maturity of the model. A SQL remediation query needs to be run to resolve issue. Yes
7/14/2020 REL-374263 Transcripts Only the first instance of an exhibit's name is hyperlinked when LEF files with pre-hyperlinked exhibits is imported. To correct this problem, use the right-click option "Link All Occurrences" to hyperlink the other exhibit references within the transcript. Yes
7/14/2020 REL-445360 Reviewer Interface When a relational field name contains spaces, the icon displays incorrectly in the Related Items pane. This issue does not occur for default fields such as Group Identifier. No
7/13/2020 REL-435885 RPC If the RPCSessionTimeoutDelay (90 seconds by default) instance setting value is greater than or equal to the RPCSessionTimeout (15 minutes by default) instance setting value, Relativity will revert to the default values for both instance settings. This can cause more frequent automatic log outs of the RPC. No
7/13/2020 HYDRO-11151 Reviewer Interface When developing Viewer extensions, referencing relative URLs in iframe cards do not work when the Viewer is popped out. Switching to an absolute URL will resolve this issue. No
7/8/2020 REL-433815 Assisted Review

There is a known issue with Active Learning with a specific workflow after deleting a project. Steps:

1) Create an AL project. Code some docs and wait for model build.

2) Delete project.

3) Create new AL project with a different designation field, but the same index. Issue: The histogram from the old project is retained, but the project says no model has built and there are no model stats in Review Statistics.

7/6/2020 REL-446907 Assisted Review For the Next Gen viewer, Active Learning will not work with IE 11. If a user must use IE 11 they can use the classic viewer. The Next Gen viewer works with Active Learning in all other supported browsers. No
6/26/2020 REL-321723 Transcripts Duplicate note icons displayed when user is navigating to the next page of the Transcripts viewer. No
6/26/2020 REL-321726 Transcripts In the Transcripts viewer, when using the search text bar, the highlighted results are shown with incorrect color and placement. For a workaround, we suggest using the Word Index to search for terms. No
6/23/2020 REL-443873 Case Dynamics Case Dynamics Coding Pane does not link items when the viewer is undocked. Workaround is to use the Coding Pane only when the viewer is docked. Yes
6/22/2020 REL-443772 RelativityOne Activity Dashboard The Data Utilization tab in the Activity Dashboard incorrectly shows no usage data at certain periods in the day. Yes
6/13/2020 REL-433236 Assisted Review When reviewing a document in active learning navigating to related items or email thread visualization, when you exit related items or email thread visualization there may be a new document. This is only an issue with the classic viewer, the next gen viewer will maintain the original document. No
6/10/2020 REL-411122 Reviewer Interface After rotating all pages on some multi-page documents, some pages may not appear to respect the rotation value in the Image Viewer. This inconsistency does not negatively affect markup location or burned redactions for productions. When this behavior occurs, the correct rotational value is persisted to the workspace database. Yes
6/10/2020 HYDRO-10724 List Page When the Document Preview Panel is open, navigating between different tabs in a workspace and returning to the Documents tab can result in the viewer tabs within the Document Preview Panel failing to load. This can be worked around by closing and reopening the Document Preview Panel. Yes
6/10/2020 REL-331955 Integration Points Choices Names that contain restricted characters like '/' or ';' are not supported in integration points configured for images push, production set push and retried jobs. Yes
6/8/2020 REL-415232 Transcripts Clicking on the All Video Clips link in the video player does not work when the transcript viewer is undocked. No
6/8/2020 REL-414402 Transcripts For the Key Terms transcripts report, the option to "Include Entire Question & Answer" does not return the full pair when used in combination with the "Include additional lines above and Below" option. No
6/8/2020 REL-404017 Reviewer Interface When loading multi-page documents in the Review Interface, the loading skeleton can intermittently fail to clear after the document content is loaded. This can result in the first page of the document being hidden behind the placeholder skeleton. Yes
6/8/2020 REL-388443 Reviewer Interface Native file download through the Review Interface can fail if the native file contains a comma in its name. Yes
6/8/2020 REL-205363 Publish If the default destination folder set on the Processing Profile is deleted from Review prior to publishing a Data Source, an agent error will occur. In order to resolve this error, you can update the default destination folder value on the Profile to an existing folder and retry publish. No
6/8/2020 REL-429011 Infrastructure You cannot add a new Worker Manager Server through the front end Servers page, nor can you edit an existing one. As a result, you also cannot update resource server information or priorities for any given Worker Manager Server. Yes
6/8/2020 REL-430837 Imaging Table split will not occur when there is a row that spans across multiple columns. No
6/5/2020 REL-433751 Conceptual Analytics A cluster can fail to visualize when restored with the error "The cluster set is currently unavailable." The workaround is to rebuild the cluster using the clustering mass action. Yes
6/1/2020 REL-412624 Case Dynamics Timelines with 8,000 facts or more fail to render. The workaround suggestion is to create multiple timelines. Using conditions can help speed up the process. No
5/27/2020 REL-433189 Assisted Review When creating a new Active Learning Project, leaving a required field blank results in an error banner, which is expected, However, when you add data to that field and click Save, the banner may not clear. In the background, a project is still created, though you haven't left the new project page. Yes
5/26/2020 REL-375868 Reviewer Interface When running a term search from the Document List that contains a special character, such as an ampersand, the resulting Search Highlights may display an HTML entity character reference rather than the character. This does not impact the accuracy of the highlights within the document. No
5/22/2020 REL-429378 Hold Admin This affects Legal Hold version 10.3. When a non-System Admin attempts to send a custodian a new portal link via the Send Portal Link button on the Legal Hold Entity layout, the email is not sent even though the user will see a green banner message indicating a successful send of the email. Yes
5/20/2020 REL-432992 Inventory Specific incomplete EML files which are truncated abruptly and do not have the body, may now appear as Job-Error for Inventory stage and document error at Discover stage. Yes
5/20/2020 REL-432078 Discovery Where an EML file does not adhere to format specifications by having a mixture of non-matching carriage returns and line feeds separating the attachments, it's possible that one or more of the attachments will be not be extracted, without throwing an error. Yes
5/19/2020 REL-340326 Assisted Review When filtering on Project Reviewers::User and use the condition 'is not set', it returns no documents. All other conditions for the Project Reviewers:: User field (including 'is set') work as expected. The Project Reviewers::User field is a reflected field of Project Reviewers. The Project Reviewers field filters as expected. No
5/13/2020 REL-412191 Case Dynamics Offline Report fails to download when name of report contains comma. No
5/13/2020 REL-407151 Transcripts Linked exhibits numbered wrong for transcripts with over 10 exhibits. No
5/13/2020 REL-404200 Transcripts "Relativity Native Type" field gets overwritten for existing Transcripts with the native type of the newly uploaded Transcript. No
5/12/2020 REL-424499 ARM A restore can fail if a cluster was replaced using a different index than the cluster was created. The workaround is to ignore the original index in the data file from the ARM archive. Yes
5/8/2020 REL-422360 Case Dynamics When saving data on a custom view, row is not put into view mode; i.e. row remains open. When you refresh, you see that the data is saved but the UI is not updated correctly. Yes
5/6/2020 REL-320221 Navigation If a document present in a user's review queue is deleted by a different user, navigation in the Review Interface can become unresponsive upon navigating to the deleted document. This can be worked around by reloading the Review Interface. No
5/6/2020 REL-412974 RelativityOne Activity Dashboard The User Performance tab in the Activity Dashboard is not correctly showing which user ran a long running query. The value being shown is not correct. Yes
5/5/2020 HYDRO-8217 Reviewer Interface While the Mass Redact operation is in-progress, if the Viewer is changed to a different mode then back to the Image Viewer, the Review Interface buttons can become unresponsive. This can be worked around by refreshing the page or exiting and re-entering the Review Interface. No
4/30/2020 REL-426221 Publish The All Custodians and All Paths/Locations fields are only populated on master documents that have duplicates. These fields are not populated on unique documents, even if that document's data source has dedupe enabled. Yes
4/29/2020 REL-384383 Reviewer Interface When the name of the field tagged as the Document Identifier begins with an integer, an incorrect syntax error can be thrown when attempting to view documents. Yes
2/11/2020 REL-388847 Searching Fixes an issue where search syntax is not being properly set in session when running a saved search against an index. This can result in highlights incorrectly not being found if another syntax (such as dtSearch) should be used. Yes
3/30/2020 REL-412398 Extensibility Points Fixes an issue where a previous hotfix caused Kepler services to fail to start and front-end ARM pages to not load. Yes
3/25/2020 REL-414456 Field Mapping Fixes issue where a previous hotfix caused Processing field mapping to crash. Yes
9/6/2019 REL-132588 Processing Sets Fixes Processing defect where native files that have been published to Relativity are incorrectly deleted. Yes
5/6/2019 REL-318333 Searching Fixes dtSearch defect where fields that exceed 512 KB are potentially not included in index. Yes
2/25/2020 REL-398048 Reviewer Interface Fixes redaction defect where redactions are deleted when navigating to document with conversion error for image or imaging status of error or pending. Yes
1/30/2020 REL-391724 Admin Operations Fixes an exception thrown during a failed mass delete when the original failure's exception is too large to fit in the Status column of the MassOperationProcessState table which only allows 900 characters. Yes
1/23/2020 REL-388420 Authentication Changes how Relativity sets authentication-related cookie information for SameSite cookie behavior for Google Chrome Yes
1/22/2020 REL-375627 Service Bus Conversion becoming periodically unresponsive in RabbitMQ environment Yes
10/12/19 REL-371102 Structured Analytics When Name Normalization is run in Relativity version 10.1, 10.2, or 10.3, pre-existing Entities that could be referenced by Legal Hold, Collect, Processing, Analytics, Case Dynamics, or custom applications within the workspace, may be deleted without any errors or notifications to alert the user. Yes
4/23/2020 REL-424308 Discovery When extracting text from a cell whose value is set by a drop-down list in an Excel file, the extracted text will only contain the chosen option from the drop-down and not a list of all options. Yes
4/22/2020 DEVOPS-85662 RelativityOne Activity Dashboard For customers who are heavily leveraging RelOne data management features for Cold Storage and particularly Repository Workspace with heavy leveraging of file linking, the estimated usage displayed on the Data Utilization dashboard will not be accurate. Yes
4/22/2020 REL-322205 Case Dynamics When the level on nesting goes beyond 10 levels deep, the Offline Report and the Mass Action export to CSV or XLS, will not returns results in the correct order. The workaround is to keep nesting up to 9 levels. No
4/15/2020 REL-405418 Imaging Foreign language characters may be in different order (left to right, right to left) when using the native imaging profile. The issue happens in environments with Windows 2012 and Office Word 2016 combined. No
4/14/2020 REL-420257 Discovery Microsoft changes the Excel Last Accessed metadata on Excel files when they are opened, leaving that change in place even if the user opening the file makes no edits or does not save the file when closing it. This results in a slightly different file being stored which, when hashed, will not have the same value as it did before being processed. In all other ways the post-processed Excel file is identical to the pre-processed file. Yes
4/2/2020 REL-309798 Integration Points The stop button today is cancelling and not stopping the RIP job. The workaround for now is to manually remove the job from ScheduleAgentQueu table. No
4/11/2020 REL-419595 RDO Framework After deleting an object in Relativity Forms, Relativity Forms buttons and fields become unresponsive. A page reload is required to re-activate them. Yes
4/8/2020 REL-419384 RDO Framework The quick link to the layout information page on the layout builder is not working in the Aero UI. Users can still navigate to the layout information page by going into the layout object directly. No
4/8/2020 REL-383181 Reviewer Interface In the Review Interface, the Persistent Highlight Pane may start expanded and not collapse until all highlight hits are found in the current document. No
3/27/2020 REL-414642 Processing Administration On the Processing History page using the "All" view, unexpected results occur in the Checked (number) box when filtering on column headers and making use of the checkbox selectors. Functionality will work as expected even though the number displayed is incorrect. Yes
3/19/2020 REL-406546 Quick Create Sets When using Quick Create Sets to create Processing Sets, there is a potential for a timeout to occur within workspaces with large amounts of Processing Sets. No
3/10/2020 REL-410640 Publish Deduplication may run slower than expected on SQL server versions lower than 2017, at times causing publish jobs to become stuck. Yes
2/28/2020 REL-395940 Production Sets A deleted production set will appear when using the Copy To Legacy Document Fields script. Yes
2/26/2020 REL-402333 Assisted Review

There is a known issue where Elusion Tests will not complete in a timely fashion due to one (or more) documents being assigned to a reviewer who is no longer active in the review. In the latest Chrome and Edge browsers, an unsaved document is not automatically freed upon closing the browser, clicking browser back button, refreshing browser, or clicking "Return to document list". Freeing a document allows it to be reviewed by another reviewer.

It takes one hour post the user logging out of Relativity for the document to be unassigned. This impacts the elusion test if the user leaves the viewer without saving the document, the elusion test document won't be available for another user until one hour after the user logs out of Relativity. If this document needs to reviewed by a different reviewer before the timeout, customer support can free the document.

2/26/2020 REL-400412 Processing Sets When sending email notifications for completion of Processing Sets, the workspace name is now empty. Yes
2/21/2020 REL-228436 Text Extraction

When using the native text extraction option, header or footer text from Excel documents that have a different header/footer on alternating pages will be missing from the document's extracted text. This is not an issue when using Processing instead.

2/17/2020 REL-394911 Case Dynamics When using the dropdowns on the Key Entities field in the Case Dynamics list views, if the entity does not have the Type field set, the entity will not appear as an item you can link. To make the entity appear in the list of items you can select to link, set the Type field to Person or Organization. No
2/14/2020 REL-400086 Conceptual Analytics The single click filtering should be applied upon selection of a single cluster. The original intent upon selection of a single cluster was that the single cluster would immediately be added as a filter condition, similarly to how Pivot Widgets and Communication Analysis currently works. Changing the filtering interaction on Cluster Visualization makes the user experience across pivot widgets and analytic widgets. Yes
2/14/2020 REL-399797 Conceptual Analytics

The implementation of the changes:

• “View Nearby Clusters” feature should have the same filtering interactions revisions but this sub-feature wasn’t identified in original requirements

2/14/2020 REL-368274 Case Dynamics

When a user upgrades Case Dynamics to a Foxglove or above version, they will not see the people that were linked in the Offline Report prior to the upgrade. This issue stems from a problem with our migration code where people listed in the Person object are converted into Key People (on the Entity object) and must be relinked using the Key People (Entities) field on the Report Set object. This second step is not taking place.

There is a workaround for users where they can find the people (now Key People) that were not re-linked to the Offline Report(s) during the migration. The user can create a custom view on the Report Set object where the, Name, Report Set People and Key Entities fields are listed. Once the view is created, the user can go to the Report Set tab, open the new view and see the Key Entities that need to be relinked to the Report. Once the user finds the people that need to be relinked, they can go into the Offline Reports and manually link the Key People (and regenerate the report) or use the RDC to do an overlay

2/10/2020 REL-203741 Discovery For EML files containing attachments encoded in binary format, there is a possibility that the attachment is extracted incorrectly, with binary differences introduced into the extracted file that can render it unable to be opened or processed. Yes
2/5/2020 REL-376129 Mass Operations When designation names include one of the following special characters: single quote, double quote or back slash, the Transcripts Viewer Save as PDF print option fails and a PDF of the transcript is not created. To workaround this issue, remove the special characters by editing the designation name and run the Save as PDF operation. No
2/4/2020 REL-398144 Integration Points Integration Points application on Relativity version10.1.290.1, does not work properly along with Microsoft Internet Explorer 11 and Microsoft Edge 41.16299.1480.0. To solve the issue versions 10.2 and higher are recommended for use. No
1/31/2020 REL-233019 Discovery When processing HTML body type emails that include both VML and non-VML formatting, only VML formatting will be respected. This results in any inline images in the non-VML formatting to be extracted as children even if the profile option to not extract inline images option is selected. Additionally, the "Hidden Attachment" metadata will not be properly set. No
1/31/2020 REL-389665 Production Sets

Produced Images with header and footer applied will be blank for the two following image properties:

Tall Skinny Image

Image Width in Pixels < (8.5*dpi)/3

Image Height in Pixels > (11*dpi)/3


Short Wide Image Image Width in Pixels > (8.5*dpi)/3

Image Height in Pixels < (11*dpi)/3

1/29/2020 REL-301569 Integration Points For the import loadfile type jobs in Relativity Integration Points, on third step: 'Preview Options' -> 'File' or 'Errors' or 'Choices & Folders', preview is not generated. The page remains in 'Preparing Preview' status and the error is logged: "Unable to check the progress of the given Preview Job Please check Error tab for more details" No
1/28/2020 REL-378655 Hold Admin When viewing a Communication, clicking the Custodian Open Items report does not display the list of open items. Yes
1/22/2020 REL-394612 Conceptual Analytics

In Goatsbeard 3/Indigo 1 there are revised interactions implemented for the Dial and the Circle Pack Cluster Visualization options:

* Select and Apply Filter: Single click (_left click_)

* Zooming/drilling into and out of a cluster: Double Click (_left click_)

For the Dial, the expectation after double clicking zooming into a cluster is that to zoom back out, you can either double click in the center of the cluster or double click the white space around the cluster (Dial or Circle Pack). The known issue in Goatsbeard 3/Indigo 1 is if you click or double click on the center of the cluster (Dial), filtering behavior is the action instead of zooming back out to the previous cluster view. The work around for zooming out for Dial and Circle pack is to click on the white space around the cluster to zoom back out, which is already an available option.

1/22/2020 REL-390597 Assisted Review There is an edge case in active learning in which workspace runs out of artifacts ids. To come across the defect, an agent or service bus must be in error, a deadletter failed to retry, or an index population failed. In addition there must be skipped documents removed from the index. Yes
1/17/2020 REL-394469 Reviewer Interface If multiple similarly named relational fields exist, a generic error may be thrown in the Review Interface. This occurs when two or more relational fields contain at least one space and have the same string of characters directly before the first space. No
1/17/2020 REL-348358 Integration Points When a RIP job fails and is retried, a Saved Search associated with it in the source workspace may be deleted. RIP stores original Saved Search ID and item level error Saved Search ID using the same variable. When item level error occurs, RIP tries to create an item level error Temporary Saved Search for retrying purposes. When the source workspace contains plenty of integration points and/or jobs creation of Temporary Saved Search could end up with failure because of exceeding the limit of characters in the name. Because of that, ID, which is used by RIP when deleting Temporary Saved Searches, RIP points to original Saved Search which in the result is deleted in the source workspace Yes
1/16/2020 REL-393524 Reviewer Interface When viewing PowerPoint documents with hidden slides, the Show/Hide Hidden Items button on the toolbar does not toggle the hidden content. This can be worked around by clicking the orange toaster notification in the lower-right of the viewer. Yes
1/16/2020 REL-393534 Reviewer Interface If the Review Interface is open in multiple browser windows/tabs/pop-ups, users will be unable to navigate between documents in all but the most recently opened window/tab/pop-up. No
1/14/2020 REL-393255 Transcripts When generating an Annotation Digest report, you may see duplicate items listed in the section where the Case Dynamics objects are listed. This issue arises when you use the right-click Link option to link items like facts to your transcript. To generate the Annotation Digest report correctly, select only one of the items that's listed twice. No
1/14/2020 REL-392832 RelativityOne Activity Dashboard RelativityOne customers using the Data Utilization tab will not see data around usage for January 12, 2020. Visibility into data usage in the tab will be restored staring January 13, 2020. Yes
1/13/2020 REL-386084 Audit When running Reviewer Statistics on a specific date range more than once, the second execution on the same date range can result in 0's in the value section, but providing accurate values in the Total Usage Time. This is due a query for the usage time being cached, while the queries to retrieve the other metric values are not. As a workaround, waiting 30 minutes from the previous run will return in the correct values. Yes
1/13/2020 REL-387720 Searching When modifying the Order or Active field on a Keyword Search index, an error will appear informing you to contact your administrator requiring you to navigate back to the Relativity home page. Yes
1/2/2020 REL-389646 Mass Operations When attempting to delete an Active Learning project but an error occurs, the error message will sometimes be displayed as "Error: Running" instead of a more descriptive error message. Yes
1/2/2020 REL-389646 Audit When exporting approximately 400,000 or more audit records from the Audit tab, the export progress window can result in a 502 error. Yes
1/2/2020 REL-389650 Audit When exporting any amount of audit records from the Audit tab, the mass operation pop-up window will appear as normal. Once executed, the progress window will display normally, but once the window closes no other action will occur without any error message available. Yes
1/2/2020 REL-348743 Processing Administration On the Processing History page, unexpected results occur when filtering on column headers while also making use of the checkbox selectors. Yes
12/18/2019 REL-388169 Assisted Review If the browser is refreshed in the viewer, the document will be considered outside coded, not coded in an Active Learning review queue. No
12/18/2019 HYDRO-6135 Reviewer Interface When using Active Learning, images can fail to load in the Review Interface after starting multiple Active Learning review queues. Yes
12/18/2019 REL-317309 Service Bus The Conversion Complete Agent does not respect the logging level designated and can result in a large number of logged messages. Yes
12/18/2019 REL-329346 Reviewer Interface When adjusting zoom in the Viewer using CTRL + mouse wheel, sometimes the zoom value in the toolbar does not update as expected. Yes
12/18/2019 REL-347382 Markup Sets When the Markup Navigator is open, a message indicating data is out of sync can display in the Coding Pane when attempting to enter Edit mode. Yes
12/18/2019 REL-331864 Entity In workspaces with greater than 200 entities, the document numbering prefix assigned to any given entity will fail to automatically overwrite the document numbering prefix on the data source when the entity is linked. The prefix can still be manually changed via the UI. No
12/17/2019 REL-387896 Reviewer Interface When navigating across multiple documents in the Viewer, the zoom level does not persist between documents. No
12/12/2019 REL-273874 Reviewer Interface When the UseDistributedAuthenticationTokenToggle toggle is True, Relativity Document Compare can fail after selecting the comparison document. No
12/6/2019 REL-372964 Reviewer Interface When launching the Stand-alone Viewer for a document not in the current review queue, such as when opening a document from the Related Items Pane, the Image Viewer mode can sometimes fail to initialize. Yes
12/4/2019 REL-380315 RDO Framework Creating an Object Rule for an Object type in IE11, doesn't automatically refresh and display Object Rule list on the window. When the user clicks 'Save', the rule is created as intended but the window has to be refreshed manually for the list to show the new Object Rule. Yes
12/4/2019 REL-379841 Assisted Review If family review is enabled in a Prioritized Review and the reviewer doesn't have permission to the lowest control number document present in the family; the reviewer will be navigated out of the viewer and an error message will display. Yes
12/4/2019 REL-383435 Reviewer Interface After undocking and redocking the Viewer in the Review Interface, the Coding Pane does not resize to match the appropriate width after the Viewer is redocked. This can be worked around by manually resizing the Coding Pane. No
12/2/2019 REL-369004 Hold Admin There is a defect in Chrome browsers version 75 and higher that will not allow printing of Legal Holds reports from Chrome.. As a workaround, you can save the report to a PDF and then print the PDF. You can also choose to use another browser when printing as this is an issue with the Chrome browser only. No
11/21/2019 REL-379786 Imaging An error may occur when importing a native imaging profile with custom application field codes to a workspace. Yes
11/20/2019 REL-378339 Searching After selecting 'Include dtSearch' to 'Yes' in an ARM Archive, performing a Restore on the workspace will include the dtSearch indexes in an Inactive state. The indexes are required to perform a Full Build to reactivate the recently Restored indexes. Yes
11/20/2019 REL-318942 Case Dynamics When using the Case Dynamics Mass Export to CSV operation with a long text field which has two commas in the name, the CSV file will be incorrectly generated. The workaround for this issue is to use the Mass Export to XLS option. From there the XLS can be converted into a CSV, as needed. Alternatively, the commas from the field can be removed and you can use the CSV option for exporting. No
11/18/2019 REL-356643 Case Dynamics

When setting up conditions for the Timeline Builder using the Is Like and Is Not Like operators, no results are rendered.

11/14/2019 REL-352877 Case Dynamics Adding a custom file field to Case Dynamics views is not supported. You can use the attachment tab, which is provided on the Case Dynamics layouts, to upload supporting documents. No
11/12/2019 REL-375184 Relativity Desktop Client

When using the RDC with the utility server, you may see the following error message with Aspera transfer mode:

'Relativity.DataExchange.Transfer.MetadataTransferException: The metadata transfer job failed because the maximum time limit of 10 minute(s) was reached waiting for all metadata load files to transfer.'

Please try changing TapiAsperaDatagramSize to 1350 to address this.

11/11/2019 REL-375616 Case Dynamics When you attempt to generate a Master Report an error is thrown and the report is not created. The workaround for exporting items to XLS or CSV is to use the Mass Action from the ListView tabs of Case Dynamics. Yes
10/25/2019 REL-371192 Transfer API For those that have more than 10 file shares and are exporting in Aspera mode from file share 10 or greater and there are artifacts that are contained in \\files, an error message stating "The export artifact file is missing." can appear. To address this, change the default repository to \\files, rerun the export and then set it back to \\files10+. Yes
10/28/2019 REL-359345 RDO Framework Preload, PreSave and PostSave event handlers will not run until this is released in Goatsbeard 1. Goatsbeard 1 will be release in the only remaining production environments in UK/EU/AU on the weekend of November 9th. Yes
10/24/2019 REL-185494 Discovery When Discovering CAB archives, any documents located inside nested folders of the archive will not be discovered. The workaround is to manually expand the CAB archive using 7zip prior to processing. Yes
10/24/2019 REL-370454 Conceptual Analytics Running an LSI categorization job with data sets greater than 20K can timeout. The current workaround would be to decrease the instance setting that controls the batch size (AnalyticsCategorizationBatchSize) to be less than 20K. Yes
10/24/2019 REL-363603 Assisted Review The relational field used in family based review can be deleted. If the field is deleted the active learning project is not accessible. No
10/22/2019 REL-369370 Relativity Scripts & Utilities When using Case Metrics on a workspace with the Audit application installed, the timezone setting is ignored when running the report on the last 7 days versus "Last Week" selection causing inconsistent results. Yes
10/18/2019 REL-369093 RDC If the default file encoding is different from the text file encoding you select for Extracted Text when setting up an Export job, you will need to look at the RDC logs for warnings to determine what, if any, files didn't convert successfully. No
10/10/2019 REL-366657 Discovered Files On the Discovered Files page, clicking on Export to XLSX from a pivot will not trigger an export. Yes
10/9/2019 REL-366389 Imaging When imaging excel files with any Native Imaging Profile set to Auto-fit Rows and Auto-fit Columns set to yes, and Print Area set to "Ignore Print Area", long Excel cell text is cut off at the length of the width of the page. No
10/8/2019 HYDRO-5749 Reviewer Interface When attempting to upload an image in the Review Interface for a document without a native, the displayed image can fail to properly refresh if an upload is performed multiple times for the same document. This can be worked around by manually refreshing the browser page. Yes
10/7/2019 REL-336536 Searching Moving a folder in the folder tree will remove the scope applied in each saved search in the folder that was moved. Yes
10/1/2019 REL-361763 Reviewer Interface In Chrome 77 when using a Single Sign On (SSO) provider, the Review Interface may fail to load and display a blank page. This can be worked around by rolling back Chrome to version 76 or below, launching Chrome with web security disabled, using a different web browser, or accessing Relativity without using SSO. Yes
9/25/2019 REL-350909 Case Dynamics When you are on the last document in the item list and you open the Case Dynamics Coding Pane, you will see a Save and Next button where the Save and Back button should be. Clicking on the Save and Next button will result in a spinner since there is no other document to pull up in the list. To save your Case Dynamics coding decisions, the workaround is to click the Save button on the Case Dynamics Coding Pane. Then if you want to return to the Document item list view, you can click on the Save and Back button on the standard Relativity layout or click on the Return to document list link at the top left hand corner of the Viewer. No
9/25/2019 REL-355132 Case Dynamics When undergoing Active Learning document review and the Save and Next button on the Case Dynamics Coding Pane is clicked, the next document in the Active Learning queue is not served up. No
9/23/2019 REL-357550 List Page Security groups with permissions only to the Advanced and Saved Search browser will land on the browser with a default document view to all non-secured documents instead of an empty saved search screen. This issue has been resolved in 10.1.3 and up. Yes
9/17/2019 REL-357442 Processing Sets When a Processing Data Source is re-published, the Last Publish Time Submitted field will no longer be populated. No
9/4/2019 HYDRO-4966 Reviewer Interface When Markup Visibility is set to Hidden in the Review Interface, changing the selected Markup Set will re-enable the redaction and highlight tools which can allow users to draw redactions while hidden. No
9/4/2019 REL-354724 Unified Experience

For customers who are using Workspace Portal, the version packaged in the 10.2 version of Relativity/RelativityOne can break existing integration with prior versions if the context user for the Workspace Portal OAuth client does not have the following email address:  

Mitigation requires the following steps:

  • Navigate to the OAuth client used for Workspace Portal in the satellite instances and identify the configured user.
  • Navigate to the Users tab and search for the user identified in Step
    • 1. If the configured user is an active user in the system or not a specific user for the Workspace Portal app (including Relativity Admins or a Relativity Service Accounts), then a new user must be created and added to the group
    • 2. For more instructions, see here.
    • 3. Edit the user and replace its email with the required by Workspace Portal:

Resolution steps are also in this KnowledgeBase article.

9/3/2019 REL-349327 Mass Operations The Mass Edit popup makes several calls to the database for each field in the workspace which may result in long load times, especially in workspace with hundreds or thousands of document fields. Yes
9/3/2019 REL-320642 Imaging Canceling an imaging job from Worker Manager Queue may cause duplicate image errors. You will have to manually delete images from documents that have the duplicate image error. Yes
8/28/2019 REL-307564 Audit When querying the All Audits view in the instance level Audit tab, an exception is thrown if you do not have access to a particular workspace. A workaround is to create a new View to or create a filter to exclude the workspace(s) you do not have access to. Yes
8/28/2019 REL-339945 Searching dtSearch agents do not report status to the Agents tab. Yes
8/28/2019 REL-339956 Relativity Scripts & Utilities For large case Text Migrations, you may encounter a timeout during the initial setup preparing a Field for Text Migration. Increasing the timeout limit on DataGridMigrationLongRunningQueryTimeout to 7200 will allow the job to proceed. Yes
8/28/2019 REL-345713 Audit When viewing the History tab, the History tab will not display records and result in an error. Yes
8/28/2019 REL-353038 Searching When copying a dtSearch index with the Create Accent Sensitive set to 'Yes', the setting will be set to 'No' on the newly created dtSearch index. After copying the dtSearch index, click Edit and update the Create Accent Sensitive to ensure the setting is correctly applied before index build. Yes
8/27/2019 REL-350196 Admin Operations A user not part of a system admin group will not be able to see the message of the day. The fix for this defect will be in Relativity 10.2. Please reach out to Support if you need the fix any sooner. Yes
8/27/2019 REL-348409 OCR OCR no longer sends email notifications for a completed job Yes
8/26/2019 REL-352363 Case Dynamics When the Case Dynamics - Coding Pane permission is removed for a group and Preview is used to review the permissions setup, the Case Dynamics link will still appear on the coding layout. When you log in as the user, the links is correctly removed. Yes
8/22/2019 REL-322344 Extensibility Points On the Object Manager API, when a .NET update method is called by passing a MassUpdatePerObjectsRequest object containing objects with Artifact IDs not ordered numerically, the service assigns values to the wrong objects. This same issue occurs when making a RESTful update call with the massRequestPerObject object. Yes
8/20/2019 REL-348746 Conceptual Analytics The "Find Similar Documents" functionality will not work when ran against an index created in Goatsbeard EAU but the functionality will work on indexes created prior to Goatsbeard EAU. The "Find Similar Documents" feature is fixed for Goatsbeard 0 Release. Yes
8/20/2019 REL-346910 All Products In Google Chrome 76 or higher, the Viewer may incorrectly display a message stating a media file cannot be streamed. Yes
8/16/2019 REL-311698 Audit When accessing the Audit tab, an error will appear if your Audit dashboard contains Pivots. Upon upgrade, you must download and install a new Audit RAP file in order for Pivots to work correctly. To download the RAP file, see the [*Relativity Community*|]. Yes
8/14/2019 REL-205051 Errors

In certain cases the status of document error instance in set to In-Progress, but should be Ready to Retry.


  • Run a Discover and Publish job, which will generate 3 errors for the same file ID.
  • Resolve the publish problem and Re-Publish the set.


  • The publish error is resolved and is marked as Retried - Expected.
  • The document error is marked as In-progress when Republish started, but never got flipped to Ready-to-Retry when the job completed. - Not Expected, should be marked as Ready to Retry, since there are two more errors with the same status.
8/12/2019 REL-346756 Searching When viewing detailed status for dtSearch index builds, the months displayed will incorrectly show one month earlier than it should Yes
8/9/2019 HYDRO-4507 Reviewer Interface In rare scenarios, markups can render in the thumbnail viewer but not the main Image Viewer. This can be worked around by resizing the Viewer window or browser window. No
8/9/2019 REL-343313 Production Sets If a document with multiple pages was produced with existing production numbering production, the pages could be assigned bates numbers in the wrong order, and could display incorrectly in the viewer and out of order when exported. Yes
8/9/2019 REL-347379 Transcripts In a workspace restored using ARM, previously existing exhibit links will log out the user when clicking on the exhibit link in the Transcripts Viewer. However, the exhibit links in the Transcripts layout will open the documents successfully. Additionally, newly created exhibit links will open successfully when clicking in the Transcripts Viewer as well as the Transcripts layout. No
8/6/2019 REL-323389 Case Dynamics When the Case Dynamics coding pane is made small and numerous documents are coded, the pagination arrows can shift to the right slightly. Resizing the pane restores the buttons to their original position. Yes
8/2/2019 REL-345112 Relativity Scripts & Utilities When running a Text Migration job, the status in the progress bar can be incorrect due to the progress bar only reporting the workspaces that are in the list. To correctly display the progress, please increase the number of items in the list so all workspaces are displayed. Yes
8/1/2019 REL-344863 Assisted Review The Classification Index rank search may error on larger projects if the index is building or populating. The search will try to complete for five minutes, however, if the index hasn't finished building within this time, the search will fail. You can retry running the search once the index build completes. No
8/1/2019 REL-282474 Discovery When discovering Bloomberg XML files, there is a chance of performance degradation and incorrectly extracted content. No
7/31/2019 REL-221861 Relativity Desktop Client

Overlay imports will fail displaying an error of:

Error: Bulk load data conversion error (truncation) for row X, column X (DocumentIdentifier).

To address, alter the identifier field length.

7/29/2019 REL-343629 Relativity Desktop Client When exporting with the default settings, each zero byte file contained within the export generates an error message stating "Empty file. ... 0 document(s) exported." Yes
7/27/2019 REL-343579 Billing Using the MaxBilling application can result in performance impacts to RelativityOne due to one of its agents locking the audit table, which is critical. Yes
7/26/2019 REL-339549 RDO Framework Relativity Forms does a ObjectManage Update (Save operation) on truncated values in long text fields when the values exceed the character limit set in instance settings. The results is potential for data loss whenever users load any RDO that has been converted to the new Relativity Forms layouts, the form contains a field with a truncated long text field, and the user then saves an update to the form. Yes
7/25/2019 HYDRO-4087 Reviewer Interface The Image Viewer or Production Viewer can fail to fully load if a user undocks the Viewer, opens another document through a link in the Related Items Pane, and re-docks the Viewer. This can be worked around by refreshing the browser window. No
7/25/2019 REL-319139 Custodian Portal The Questionnaire Responses Export (report) will contain no data for workspaces that were previously ARMed. Yes
7/25/2019 REL-327820 Hold Admin Changing a custodian's assigned role to a role that has the Place On Preservation Hold system tag enabled may cause the Legal Hold application to become unresponsive. Refreshing the page will bring the application back and the change will have been applied successfully. Yes
7/25/2019 REL-337048 Searching When indexing a document greater than 2 GBs, your index build will fail with the following error: "Arithmetic operation resulted in an overflow." Yes
7/25/2019 REL-161185 Audit Users applying a sort on the Object Artifact ID in the Audit tab will receive an error. Yes
7/25/2019 REL-333800 Searching dtSearch indexes using the deprecated <All Documents in Workspace> Searchable Set will error when you perform a full or incremental index build. Yes
7/25/2019 REL-339773 All Products Object Manager API read operations of Long Text fields greater than the max length of 100,000 characters will be truncated. When saved, any value that's greater than the truncated 100,000 characters will not be audited. Yes
7/23/2019 REL-272306 Errors If a Document Error is Ignored, an error will be logged under the Errors tab in Home mode. However, the Document Error will still be properly ignored. No
7/15/2019 REL-339926 Reviewer Interface In the legacy Transcript viewer, the word index and tag list will not render for the first transcript viewed. This can be worked around by navigating to another document then back to the transcript. No
7/11/2019 REL-338573 Persistent Highlight Sets In Firefox, when rapidly switching between different Viewer modes the persistent highlight pane can fail to load. No
7/11/2019 REL-338569 Reviewer Interface In Chrome, when rapidly switching between different Viewer modes the document can fail to display. This can be worked around by resizing any component of the Review Interface or refreshing the page.  No
7/11/2019 HYDRO-4143 Reviewer Interface In Safari, the coding pane can appear blank after rapidly navigating backwards in the Review Interface multiple times.  No
7/8/2019 REL-329766 Audit The Artifact ID field cannot be queried on in the List View. As a workaround, use the Object Artifact ID as it contains the same data. Yes
7/8/2019 REL-333815 Reviewer Interface When an archive is ARMed in the same instance that it was archived from it is not possible to add users to the the ARMed Active Learning Project's Prioritized, Coverage or Elusion Test Review queue cards. The workaround is to re-create the user and add them to the Active Learning permission group.  Yes
7/8/2019 REL-165051  

When exporting images from workspace to workspace using the options of:

* Append

* Copy Images Yes

* copy files to repository No

Then running a production set with the migrated documents the images lose their extension. The fix is provided in Relativity v.10.0 .

6/27/2019 HYDRO-3987 Reviewer Interface Document images may fail to load in the Image Viewer if Document Unitization is used to create child document images.  Yes
7/11/2019 REL-336403 Relativity Desktop Client Any export that uses the "production precedence" feature in which any selected production includes natives will cause the RDC to abort with a "Read failed" error. Yes
7/11/2019 REL-323153 Production Sets When you upgrade a Production from 9.6 to any later version, the Produced Date field will be nulled. Yes
7/1/2019 REL-28798 Publish If one or more errors occur on a container during discovery, some or all of the files in that container may remain undiscovered. If all discovery errors are not resolved prior to publish, unexpected deduplication results can occur due to the discovery of additional duplicate files during the retry/republish of these errors. In addition, Relativity may display a negative value for the unpublished file count. No
6/26/2019 HYDRO-3742 Reviewer Interface If a user selects a markup, then clicks a toolbar button, then clicks on the selected markup, then attempts to delete it using the 'Delete' keyboard key, the deletion will not occur. This can be worked around by de-selecting and re-selecting the markup or attempting to delete using the right-click context menu.  No
6/26/2019 HYDRO-3612 Reviewer Interface The 'Replace Images' and 'Delete Images' options are not available in the Viewer if an image-on-the-fly job successfully completes, but converting the generated images fails. This can be worked around by refreshing the browser window.  Yes
6/26/2019 HYDRO-3571 Reviewer Interface After submitting an image-on-the-fly job in the standalone viewer, the generated images will not be available in the primary viewer until the browser page is refreshed.  Yes
6/26/2019 HYDRO-3358 Reviewer Interface After submitting an image-on-the-fly job and quickly navigating to another document, the page count and zoom levels will not update immediately. The proper information will be populated when an event takes place, such as scrolling to another page or adjusting the zoom level.  No
6/26/2019 HYDRO-2711 Reviewer Interface When viewing a document image larger than 10,000 pages long, the conversion streaming status pill will not update to indicate conversion is complete. This can be worked around by exiting and re-entering the Viewer to refresh the conversion status.  No
6/26/2019 HYDRO-2636 Reviewer Interface Changes to markup visibility in the undocked or standalone viewers does not reflect in the primary viewer once redocked.  No
6/26/2019 HYDRO-2494 Reviewer Interface In Safari, when scrolling through a multi-page document image with a zoom level other than 100%, the top and bottom toolbars can sometimes display as solid black. This can be worked around by changing the zoom level or refreshing the browser page.  No
6/26/2019 HYDRO-1568 Reviewer Interface In the Image and Production Viewers, separators in the right-click context menu may not appear at browser zoom levels above 100%.  No
6/26/2019 HYDRO-3751 Reviewer Interface In Firefox in the Image Viewer, pressing the Backspace key without a markup selected results in a 'Back' navigation in the browser. No
6/26/2019 HYDRO-3752 Reviewer Interface In Internet Explorer, if the Delete Markup modal is opened then canceled, the markup will need to be de-selected and re-selected in order to attempt to delete it again using the Delete keyboard key. No
6/26/2019 HYDRO-3861 Reviewer Interface If an orange warning banner is received in the Image Viewer or Production Viewer, it does not correctly clear when refreshing the Viewer using the on-page prompt. This can be worked around by clicking the banner to dismiss it or refreshing the browser window. Yes
6/26/2019 HYDRO-3806 Reviewer Interface The free text field for a stamp identifier on the Single Save as PDF modal in the Image Viewer and Production Viewer allow more than the supported 100 characters to be entered. Yes
6/26/2019 HYDRO-3807 Reviewer Interface When the browser developer console is open, Document Viewer performance slows down significantly. Yes
6/26/2019 HYDRO-3863 Reviewer Interface The Markup Navigator does not automatically refresh with updated information if multiple new markups are created rapidly on a document. This can be worked around by closing and reopening the Markup Navigator. Yes
6/26/2019 REL-321230 Keyboard Shortcuts When navigating to another document using keyboard shortcuts after modifying a text field, a warning indicating unsaved changes exists does not get thrown. This does not occur if other field types have also been modified. No
6/26/2019 REL-324689 Reviewer Interface Navigating to the end of a review queue in the undocked viewer and redocking can sometimes result in the window hanging or temporarily freezing. This can be worked around by refreshing the browser window. Yes
6/26/2019 REL-329750 Reviewer Interface In Firefox, when switching layouts with unsaved changes a warning indicating unsaved changes exists does not get thrown. No
6/26/2019 REL-333929 Reviewer Interface An unhandled exception is logged in the Errors tab for the Document Viewer several times an hour. These errors do not indicate an issue and are incorrectly thrown by warmup logic for the Document Viewer application. Yes
6/25/2019 REL-332422 Production Sets You will not be able to edit a produced production that gets upgraded from any previous versions of Relativity to Foxglove 0. Yes
6/19/2019 REL-311356 Transcripts In the Annotations Digest report, filtering the list of items to include (the associated object lists) in the report does not respect items select. Instead, all items are included in the report. No
6/19/2019 REL-314038 Case Dynamics System Admins and non-admin users with full Case Dynamic permissions (Delete & Add permissions for all the Case Dynamics objects), cannot delete an object from a Layout. Clicking on the Delete button on layouts throws an error and all associate objects are not unlinked. Yes
6/19/2019 REL-304183 Case Dynamics When the user does not have or has limited permission for the Entity object, the UI for the Case Dynamics Coding Pane and Inline Edit lists shows spinners and inconsistent loading behavior. Clients are advised to give users full permissions to the Entity object so that they can have a smooth user experience throughout the Case Dynamics application. No
6/18/2019 REL-327583 RPC Platform made a security fix to prevent CSRF attacks. As a result of this change, applications which call Logout.aspx directly need to change. Processing is one of those applications. Yes
6/18/2019 REL-330210 Assisted Review In Active Learning, running more than one update ranks operation at the same time in the same workspace can lead to SQL locks. To avoid this, it's recommended to only run Update Ranks on one Active Learning project in the same workspace at a time. Yes
6/13/2019 REL-327382 Imaging SQL deadlock errors may occur when the Set Native Time Zone Offset with DST agent is running. v6.0.1.6 Yes
6/7/2019 REL-322221 Import API An import error when using the RDC has been seen stating: Error: Bulk load: An unexpected end of file was encountered in the data file. The OLE DB provider "BULK" for linked server "(null)" reported an error. The provider did not give any information about the error." due to a BCP load file issue preventing a successful import. Yes
5/31/2019 REL-306465 Transfer API An import error when using the RDC has been seen stating "Error: SQL Statement Failed Error: Cannot bulk load. The file (file name) does not exist." To address this as a workaround set TapiForceBcpHttpClient to False. Yes
5/30/2019 REL-156962 RDO Framework Using the undo button immediately after a paste operation or addition of a merge field will delete the contents in the editor. Yes
5/28/2019 REL-324556 Reviewer Interface After submitting an image-on-the-fly job and quickly switching Viewer modes or undocking and redocking the Viewer, the toolbar in the Image Viewer may render behind other elements and not be visible. This can be worked around by resizing the Viewer, or refreshing the page. No
5/27/2019 REL-318958 Hold Admin When creating a Preservation Case if you enter just a Start Date or just a End Date for your date filter criteria, Legal Hold will hang. Yes
5/22/2019 REL-319112 Reviewer Interface The Document Identifier in the top-left of the Viewer will incorrectly display the file icon of the previous document for documents without associated native files. No
5/17/2019 REL-321081 Assisted Review If documents are deleted from the active learning project, the prioritized review progress chart may not display. The workaround is to populate the index. No
5/10/2019 REL-314054 Assisted Review Pending document count for an Elusion Test can be incorrect if the time of the last model build erroneously appears to be before the examples were sent to the engine. This can occur if the workspace is moved or restored via ARM, or if the analytics server is restarted, during the Elusion Test. Yes
5/8/2019 REL-316281 List Page Filtering for document query and the search object will display a clickable link in the Name field which will result in a server error. No
5/8/2019 REL-318083 Extensibility Points Exception from crashed Service Host instance includes the following: {quote}_Probable I/O race condition detected while copying memory. The I/O package is not thread safe by default. In multithreaded applications, a stream must be accessed in a thread-safe way, such as a thread-safe wrapper returned by TextReader's or TextWriter's Synchronized methods. This also applies to classes like StreamWriter and StreamReader._ {quote} Console.WriteLine is not thread safe with the default configuration when executed within a Windows Service. Changed Console to use a synchronized TextWriter sending to Null. Yes
5/7/2019 REL-318761 Reviewer Interface When frame-flipping is enabled in the Viewer, media files may still continue to play in the background after navigating to the next document if there is not another document to preload on the back frame. No
5/6/2019 REL-317651 RDO Framework When you mass move a set of documents from multiple folders into a folder, the documents will appear to have not moved in the folder browser and there is some inconsistency in how Relativity treats these documents' ancestry. The workaround is to create a temporary folder, mass move the documents to the temporary folder, then mass move them to the target folder. Yes
5/2/2019 REL-317701 Reviewer Interface When navigating a modal using the tab key in the Image Viewer or Production Viewer in Internet Explorer, the focus is sometimes lost to other background elements on the page. No
5/1/2019 REL-304946 Structured Analytics In rare scenarios, two or more identical emails with different Authors (normalized 'From' values) or Date Sent values are incorrectly marked as duplicate spares. A hotfix is available in certain versions of Relativity. For more information, see this article on the Relativity Community. Yes
5/1/2019 REL-301141 Relativity Desktop Client The .kwi and .kwe file settings may not deserialize correctly when using files created from earlier Relativity Desktop Client releases. The workaround is to recreate the settings file. No
5/1/2019 REL-301212 Relativity Desktop Client Some imported documents do not appear in the Document list when the workspace/folder artifact identifiers match. The workaround is to view in the Document list through a Saved Search. Yes
5/1/2019 REL-315889 Relativity Desktop Client The latest VC++ runtime is a pre-req for Relativity Desktop Client and needs to be downloaded and installed in order to prevent any errors. Yes
5/1/2019 REL-315286 Relativity Desktop Client When importing production images, the Begin Bates value is set to NA. No
5/1/2019 REL-308428 Relativity Desktop Client When exporting with Aspera mode, a job will fail when a document doesn't exist on the server. The workaround is to set "UseOldExport" to true and the job will run in Web mode. Additional items include total number of documents exported not matching the expected count and the Relativity Desktop Client waiting when a batch succeeds but one or more files failed to transfer. Yes
4/30/2019 REL-316000 ARM ARM Archive Location length cannot exceed 260 characters. Yes
4/18/2019 REL-310832 Production Sets A production job may fail during Branding when a document contains a redaction created in pre 9.4 version of Relativity. Yes
4/18/2019 REL-307531 Mass Operations The Mass Operation "Send to Case Map" will not work if the case map view contains a single/multi-choice field and if the value is not set for a document. Yes
4/16/2019 REL-304948 Imaging You cannot use Native imaging on MPX files with Microsoft Project 2013 or later. The latest Microsoft Project that can open it is 2010. You will need to have this installed on the worker or it will not image. You can also use Basic Imaging as a workaround. No
4/16/2019 REL-310964 ARM Archiving a workspace without structured analytics, but with "Include structured analytics" selected fails. Yes
4/16/2019 REL-304224 ARM Analytics move jobs between different Analytics servers may fail due to not being able to delete analytics indexes. No
4/15/2019 REL-296258 Processing Administration Failure to receive processing data" message showing on Working Monitoring page for worker threads. This gave the impression that there was an actual failure in processing, when it was really because Lockbox was enabled. The messaged needed to be changed to accurately reflect that. Yes
4/8/2019 REL-308359 Unified Experience

When Workspace Portal is configured with Relativity on-premise instances connecting to RelativityOne, users will have an inconsistent experience of viewing RelativityOne workspaces through the application. The impacts are different based on the specific configuration:

  • On-premise Relativity 9.5 (Master) to RelativityOne 10.1 (Satellite): There will be an error message and users will not be able to see RelativityOne workspaces. Please contact R1 Support if you are encountering this issue.
  • RelativityOne 10.1 (Master) to On-premise Relativity 9.6 or lower (Satellite): The filters for Matter Number and Client Number columns will not be enabled. As a workaround, upgrade the version of the Workspace Portal app on-premise to the latest.
4/8/2019 REL-299528 Relativity Scripts & Utilities When performing a migration of a document larger than 1 GB, an error occurs due to a SQL timeout and cannot migrate the document. A known workaround is to either delete the document from the workspace or overlay the document using the RDC to allow the migration to continue. Yes
4/8/2019 REL-308874 Relativity Scripts & Utilities When running a Data Grid Text Migration job on a workspace and the workspace is deleted while the job is in progress, the Data Grid Migration Worker agent cannot update the status on the workspace in the job. Yes
4/8/2019 REL-310368 Reviewer Interface Conversion may fail due to being unable to successfully parse an accessible path if the Windows temp location on an agent server contains a space character. No
4/4/2019 REL-309348 RelativityOne Activity Dashboard The RelativityOne Activity Dashboard did not deploy with the Blazingstar 0 release as expected. Yes
4/2/2019 REL-307639 Mass Operations Initiating a mass operation from the Saved Search list page with an index search applied may result in a higher than expected number of records affected when the underlying saved search is configured to include families. Yes
4/1/2019 REL-308166 Searching Audits generated for changes to the Alphabet Text field of a dtSearch index will currently be created with empty Old and New value fields. No
3/28/2019 REL-307530 Integration Points While pushing documents between workspaces instance-to-instance workflow does not work however it is available as an option in Integration Points Destination -> Relativity Instance as a Proof Of Concept feature. Promoting Data with Integration Points between instances is on RIP future enhancements roadmap. No
3/26/2019 REL-304385 Structured Analytics The Communication Analysis widget cannot be added to workspaces where the Analytics application was installed after the 10.1 release. This does not impact workspaces created from a template with the Analytics application or workspaces that had the Analytics application installed prior to the upgrade. Yes
3/19/2019 REL-261537 ARM After archiving a workspace some data may be archived twice, in the Invariant folder and in the NonRepository folder of the ARM archive. This issue is fixed in Foxglove. Yes
3/12/2019 REL-300711 Imaging Imaging Sets with high a percentage of Project files (in the hundreds) will result in an inconsistent image count. Re-imaging the file will fix the issue. No
3/6/2019 REL-280915 Markup Sets Special characters are not displayed correctly in the Markup Set drop-down of the Markup Navigator in the Viewer. No
3/5/2019 REL-299885 RDO Framework When using Firefox version 65.0.2 and using the Tab keyboard navigation to expand a tree node that is at least 10 levels deep the page may freeze for about 20 seconds. In order to workaround this, clicking the node to expand does not result in this behavior. Yes
3/4/2019 REL-282446 Audit When adding unsupported Fields to the List View in the Audit application, you will see an error because the fields cannot query the unsupported fields. As a workaround, ensure the following fields are not included in your View settings: Edit, Name, Security, System Created By, System Created On, System Last Modified By, System Last Modified On. Yes
3/4/2019 REL-236894 List Page The pivot widget will display inaccurate results when pivoting on a choice field that has choices with the same exact name. To workaround this, the duplicate choice names will need to be edited to be unique for an accurate pivot. It is worth noting that choosing to Group By with the choice field will yield accurate results. No
3/4/2019 REL-282513 Structured Analytics When running the Name Normalization operation, aliases that are short or generic can potentially create large entity groups. (E.g. "Mom", "Info", "John", etc.) Yes
3/4/2019 REL-267017 Structured Analytics When running the Name Normalization operation, aliases that include the phrase "on behalf of" can potentially create large entity groups. Yes
3/4/2019 REL-293132 Processing Sets Log files containing EML-like content are incorrectly identified as EML files. Yes
2/22/2019 REL-294815 Structured Analytics When running the Name Normalization operation, in rare scenarios, an alias isn't parsed out of the provided email header metadata or the extracted text. The alias doesn't appear in the alias object list and isn't linked to the Alias document fields. Because the alias isn't linked to the Alias document fields, its corresponding entity is also not linked to the Entity document fields. Yes
2/22/2019 REL-294713 Admin Operations When creating a Single Choice Field at the administrator level. If the name of the field matches a pre-existing field or the name contains any number between 0-6 you will be unable to use the manage link on the Status field via the Workspace Details page. If you run into this issue deleting or renaming the Single Choice Field will allow you to use the manage link. Yes
2/20/2019 REL-296563 Workspace You cannot assign a Workspace Admin group to a case during case creation. The Workspace Admin Group can still be assigned post creation via the workspace details page. Yes
2/18/2019 REL-287767 Assisted Review If a categorization set associated with a classification index fails during the synchronization process, it may require database cleanup to proceed. This depends on the state of the data and nature of the failure. Yes
2/15/2019 REL-295366 Reviewer Interface When attempting to view a document with a file size larger than the value configured for MaximumNativeSizeForViewerInBytes and with the native file missing from the fileshare, the Viewer will display a loading spinner without displaying an error indicating that the file size limit has been exceeded or that the file is missing. No
2/7/2019 REL-292225 Reviewer Interface In rare scenarios persistent highlights can fail to load when viewing documents returned by a saved search with conditions against a search index. This can be temporarily worked around by filtering the document list on a search index prior to loading one of the returned documents in the Viewer. Yes
2/4/2019 REL-192964 Errors Document Error reflective fields do not populate on the Document list view. Yes
2/1/2019 REL-281087 Reviewer Interface When multiple Persistent Highlight Sets contain the same term but different source types (terms vs field) only the term in the PHS with the lowest order value is considered for rendering. In certain scenarios this can result in the term incorrectly not being highlighted. Yes
1/31/2019 REL-277554 Relativity Scripts & Utilities The Breakage Report in the Data Grid Text Migration application displayed over-inclusive results showing more saved Keyword Searches than would actually be affected running a Text Migration job. Yes
1/31/2019 REL-279533 Relativity Scripts & Utilities When running a Data Grid Text Migration, any workspace included in the job that has saved Keyword Searches will break. Yes
1/31/2019 REL-279885 Searching Attempting a dtSearch search may result in failure due to the error, "Unable to find dtSearch index at this path error." This is due to a cache holding on to the old index file share path, which requires you to wait for cache expiration and retry the search Yes
1/31/2019 REL-248673 Reviewer Interface The Conversion Complete agent will log multiple information events each check in even when the logging level is set to log critical errors only. Yes
1/31/2019 REL-271410 Keyboard Shortcuts In the HTML5 Viewer, keyboard shortcuts do not fire correctly when the active focus is set to the Coding Pane. Yes
1/31/2019 REL-283353 Audit When selecting a different Resource Pool, Audit agents cannot update to the new Resource Group selected. As a workaround, you need to delete and recreate or disable and enable the Audit agent to correctly update to the selected Resource Pool. Yes
1/28/2019 REL-267134 Custodian Portal Custodians are sometimes given a prompt for a username and password while filling out a questionnaire. This results in the custodian losing all of the answers they provided prior to the prompt. Yes
1/28/2019 REL-221325 Custodian Portal Newly created Question Categories are not shown in Category list. Yes
1/28/2019 REL-272290 Hold Admin Hold notices that contain unicode characters in the subject line do not get emailed to custodians. Yes
1/28/2019 REL-264797 Case Dynamics Tabs with Is Visible set to No are visible when the Tab Strip is displayed while in the Viewer. No
1/28/2019 REL-284132 Reviewer Interface Page navigation buttons for document images are not visible when the Tab Strip is displayed while in the Viewer. Yes
1/24/2019 REL-258848 Reviewer Interface After undocking the Viewer, returning to the document list, then returning again to the Viewer, the user is incorrectly sent to the docked Viewer rather than the undocked Viewer. No
1/17/2019 REL-282185 RDO Framework When viewing user type fields on a layout, any user that has been disabled or removed from all groups assigned to the workspace will show up as a blank value in the layout. Yes
1/17/2019 REL-279671 List Page Changing to different document browser while saved search is loading causes display of empty Document list. The issue is reproducible on very slow network connection. Yes
1/17/2019 REL-280270 List Page Opened documents are captured twice into the Recents list. Yes
1/11/2019 REL-272860 Imaging A user will not be able to select the field name option on the pop-up picker for the Mass Operations Saves as PDF. Yes
1/10/2019 REL-236647 ARM During workspace restore, when DataGrid import stage runs for more than 24 hours, it will be retried causing the the same stage to be executed twice. The workaround is to change DefaultJobTimeout ARM instance setting to accommodate for additional time needed for this stage to finish and restart ARM agent afterwards. It will be fixed with version 10.0. Yes
1/8/2019 REL-279319 Imaging When installing Microsoft Office 2013 using the "Click to Run" option, missing images may occur when imaging using the native profile. Instead, install Microsoft Office 2013 using the MSI Installer option. As a workaround, Basic imaging will work as expected. No
1/2/2019 REL-281895 Quick Create Sets Object Security Permissions still references Quick-Create Set(s) as Processing Assistant. Yes
12/20/2018 REL-261840 Reviewer Interface When coding documents in the Reviewer Interface, users must click Cancel before being able to navigate to the next or previous document without saving changes. Yes
12/20/2018 REL-263692 Reviewer Interface In rare scenarios the redaction toolbar buttons in the Viewer can be available to users without permissions to create redactions. This allows the user to draw redactions but does not allow those redactions to be saved or persist. Yes
12/20/2018 REL-266307 Reviewer Interface When switching between multiple markup sets in the Viewer, redactions will not properly clear if the user does not have permission to create redactions and the second markup set selected does not have any redactions. Yes
12/20/2018 REL-176988 Search Term Reports When viewing the Search Term Report, long search terms produced overlapping text making it difficult to view term results. Yes
12/20/2018 REL-273868 ARM ARM Archives with the Include Data Grid step selected can result in high memory usage when exporting audit data from Elasticsearch. Yes
12/20/2018 REL-273795 Searching When adding a Batch Set as a condition to a Saved Search, the Saved Search will fail with an error. Yes
12/20/2018 REL-274383 Audit When querying on the Old Value field in Audit, the query checked against both Old Value and New Value fields resulting in over-inclusive searches. Yes
12/17/2018 REL-274690 Processing Administration The first time you open the Worker Monitoring tab, the "Scale to Maximum Workers" button may take up to 1 minute to be displayed. Refreshing the page will currently make the button appear more quickly. Yes
12/12/2018 REL-267794 Hold Admin If the Portal Link merge field is included in the body of an Escalation message, the result will be that blanks are presented in the received email in place of the Portal Link. The reason for this is that we do not want the Portal Link to be forwarded to the escalation recipient (custodian's manager). No
12/11/2018 REL-198561 Infrastructure The message column of the agents tab displays incomplete information. The message does not display any information about which processing set is in progress. Yes
12/11/2018 REL-189870 Infrastructure The error returned when processing encounters a corrupt file within an ALZ archive is incorrect. Currently the error reads, "Error occurred when attempting to open the ZIP file. Failed." when it should read, "Error occurred when attempting to extract a file from the ALZIP archive." Yes
12/11/2018 REL-189833 Infrastructure The error returned when processing encounters an encrypted ALZ file is incorrect. The error currently reads, "Attempted to read or write protected memory. This is often an indication that other memory is corrupt". Users who see this error on an ALZ file should check to see if the file is password protected. If it is, it will need to be manually decrypted. Yes
12/11/2018 REL-189831 Infrastructure Password protected ALZ files can't be decrypted even with the proper password entered into the password bank. Processing users will need to decrypt these files manually. Yes
12/11/2018 REL-179199 Processing Sets In some instances, EML files with Japanese text may not have their text extracted properly; the Japanese characters may be replaced with non-readable characters. Native imaging will also render these emails with the non-readable characters. These EML files can still be properly imaged using Basic Imaging, viewed using the viewer, or opened natively. Yes
12/10/2018 REL-277337 List Page If the following steps and conditions are met on the document list page: ARMed in a workspace. Logged in as an ARM mapped user for the case. Select a view with conditions that filters the universe of documents in your workspace. Refresh the page (via F5), or navigate away and come back to the documents tab. Select the All (#) option for mass operations and select edit. You will notice that the edit pop-up window will indicate that the mass operation will occur on the entire document universe instead of the expected subset (#) of documents.
Note that to avoid this behavior you will need to execute the mass operation action as soon as you select the filtered view.
12/10/2018 REL-277638 List Page Clicking on any folder in Document folder browser ends up in Document List error if Folder Name field is secured in a given Workspace. Yes
12/10/2018 REL-276991 List Page Clicking on any folder in Document folder browser in the New UI ends up in Document List error if Folder Name field is secured in a given Workspace. Yes
12/7/2018 REL-268850 Import API Note that in the current release of Bluestem 2, any document or object import using the RDC, RIP sync jobs, or Import API where multi-object artifact types contain duplicate records will not throw an error as expected and will link to the associated object. This will be addressed in the next release of RelativityOne in Bluestem 3. Yes
12/7/2018 REL-270591 Reviewer Interface Documents with an Unknown Native Type submit for pre-conversion multiple times instead of logging a single incompatible document alert. Yes
12/7/2018 REL-271594 Reviewer Interface The coding pane fails to load if a user jumps into the Viewer and navigates to a different document via the Document List before the Viewer completes loading. Yes
12/7/2018 REL-245659 List Page When a search hit from the document list also exists in an STR the highlight color settings are not respected. Yes
12/7/2018 REL-214689 ADS When clicking the Show Application Breakdown link on an application, an error stating "Relativity visualization script files could not be loaded." is displayed instead of the expected HTML file with associated item information. Yes
12/7/2018 REL-244652 Reviewer Interface After navigating between pages of an Associative List or Child List, or changing the page size of an Associative List or Child List in the Viewer, information for the next queued document may display in the Associative List or Child List. Yes
12/6/2018 REL-277173 Assisted Review When population occurs in a Classification Index we automatically cancel the Elusion Test if it is in progress. The Elusion Test will appear in the 'Canceled' state but this action does not give you a notification that this cancellation has occurred. Yes
12/6/2018 REL-276841 List Page Part of pie chart labels might get hidden in pivot widgets when browser zoom is applied on Chrome. Yes
12/4/2018 REL-273688 List Page Item List loading gets noticeably slower in the New UI on Internet Explorer when given Object Type has 1000+ fields, regardless of how many of them are included into the view. Other Item List features impacted by large count of fields are: switching to saved search browser, opening Saved Search or View edit form, selecting condition in the condition panel. The impact to performance is much lower on other Internet browsers. Internet Explorer also tends to fail Item List page rendering after number of loads in the New UI. Performance issues largely depend on a known Microsoft Internet Explorer defect #10186458. Yes
12/3/2018 REL-276372 Assisted Review Skipping a document will not trigger statistics to update in active learning. Coding a document a positive or negative choice will trigger all statistics updating, including skipped documents. Yes
11/30/2018 REL-259530 Search Term Reports Search Term Reports can be created and run on an inactive dtSearch index. Yes
11/30/2018 REL-234236 OCR A long hyphen in a file share path will cause an OCR job to fail. Yes
11/30/2018 REL-232087 Reviewer Interface When viewing the Document List while in the Reviewer Interface, HTML enabled fields display as plain text. Yes
12/10/2018 REL-266384 Production Sets SQL timeouts may occur when a large Production Set is deleted during active review hours. Yes
11/26/2018 REL-267772 ARM A fix and a workflow for the potentially affected application installs while restoring ARM'd workspaces are now available. Please visit the Relativity Community site for information. Yes
11/23/2018 REL-264836 Searching Filtering in a nested saved search selection popup might get unresponsive when the action is repeated in different workspaces within same user session. Page should be reloaded using Ctrl+F5 to workaround the issue. No
11/22/2018 REL-243394 RDO Framework Drop-down field values cannot be selected using keyboard only in a Batch Set form when drop-down contains no type-ahead filter. Yes
11/21/2018 REL-271670 List Page Fixed length text field values that contain leading white spaces cannot be filtered in ingrid filter when filter type is list. Yes
11/21/2018 REL-267183 List Page Is some cases view loading via Favorites/Recents list results in a display of previously loaded view instead of one that is captured in a Recent link caption. Yes
11/21/2018 REL-246630 Summary Reports Execution of Summary Reports times out after 5 minutes. Yes
11/21/2018 REL-213349 List Page Dashboard object permissions are ignored when Relativity is used i a user group preview mode. Yes
11/20/2018 REL-261787 RPC When attempting to create a searchable PDF from any document with a mix of extracted text and OCR text, the resultant PDF that is supposed to be searchable will not include the text derived from the OCR. Yes
11/20/2018 REL-270091 Assisted Review When Full Population in a Classification index occurs while a Prioritized or Coverage Review is in progress it is possible for reviewers to run out of documents to review until Population completes. No
11/20/2018 REL-270096 Assisted Review If you perform a Full Population and then Update Ranks right after an Active Learning Project is complete (meaning an Elusion Test results are accepted/rejected) you will not receive any ranks. The CSR-rank fields will be empty. No
11/20/2018 REL-268842 List Page Navigation out of Documents tab while saved search is loading causes subsequent Documents tab loads to display empty Document list. The issue is reproducible on very slow network connection. Yes
11/16/2018 REL-266381 Markup Sets   Yes
11/16/2018 REL-269786 Audit When exporting audit data from the History tab, the selected rows from the History tab returns a empty file in Excel. Yes
11/13/2018 REL-271291 Relativity Desktop Client Exporting a production to PDF that is over 9 pages with no 0 padding results in incorrect sorting in the PDF. If zero padding is used then it is sorted correctly. Yes
11/9/2018 REL-270225 Resource Servers In rare circumstances web server CPU usage can increase while converting document images with an extremely large number of pages. Yes
11/7/2018 REL-120269 Processing Sets If the time zone on a Processing Data Source does not match the time zone on the Worker server, a job level error may occur during Publish. The workaround to this issue is to change the Worker's time zone to match the Processing Data Source, usually UTC for both. Yes
11/5/2018 REL-268388 Reviewer Interface When the HideDownloadNativeFileRadioButton instance setting is True the Prevent Native Download value is not respected and native file download can still occur when clicking the file icon. Yes
11/2/2018 REL-240268 Processing Sets When an empty container or an empty folder is submitted for Inventory, the set will be placed into an Agent Error state. Yes
11/2/2018 REL-255139 Production Sets When you save a data source with a placeholder and you do not have the placeholder permission, Relativity will crash. Yes
11/2/2018 REL-266587 Production Sets Exporting a production through the Relativity Desktop Client will fail when more than one Multi-Object field is associated with the Production Information Object. Yes
10/25/2018 REL-258459 ARM When performing an ARM Archive job on a workspace with a Lucene Search index, high memory consumption from the Archive of the index can cause the job to fail. Yes
10/24/2018 REL-250369 Imaging The Print/Save As PDF mass action will fail when used inside of a workspace containing a thousand or more productions. Yes
10/24/2018 REL-265259 Question responses Inclusion of some characters (backslash, forward slash, apostrophe) in a questionnaire question can result in a error when a custodian attempts to submit a questionnaire. Yes
10/24/2018 REL-260739 Custodian portal Legal Hold throws and error when attempting to create a blank project after enabling the Communication Approval feature. Yes
10/24/2018 REL-253312

Hold Admin

Legal Hold does not delete an associated project reminder when a Project is deleted. Yes
10/24/2018 REL-237760 Infrastructure Legal Hold pulls over all existing projects when creating a new workspace from a template. Yes
10/24/2018 REL-264166 Hold Admin Legal Hold removes the last column from custom Communication list views when the Communication Approval feature is in turned on for the workspace. Yes
10/23/2018 REL-249915 Audit Audits migrating to Elasticsearch can fail migration due to differences in the XML formatting between new audits migrating and records that already exist in your Elasticsearch cluster. Yes
10/23/2018 REL-266035 Active Learning Copying a classification categorization set causes jobs on the original categorization set to fail with the message "An analytics index can be associated to only one categorization set in SVM." Yes
10/23/2018 REL-254702 Searching Running a Saved Search on a dtSearch index that was re-built within 10 minutes of the original dtSearch index will result in an error being thrown for your Saved Search. A workaround for this scenario is to wait 10 minutes for the cache to clear and your Saved Search will return the correct results. Yes
10/23/2018 REL-262794 Audit Running the Case Metrics - Reviewer Statistics report against a workspace with Audit installed produces inconsistent results when applying the Today date filter. This is due to the Data Grid Audit API looking for date & time. Yes
10/23/2018 REL-266194 Infrastructure When Processing Excel files, some negative numbers, fractions, scientific numbers, currency, date times, and phone numbers can be incorrect if formatted in certain ways. No
10/22/2018 REL-255988 RDO Framework Object Types with File Fields cannot be deleted. Yes
10/19/2018 REL-265606 Production Sets The total image size statistic on the Production Summary will report an incorrect value when the total image size exceeds 2GB. Yes
10/15/2018 REL-262375 Infrastructure The Change Priority prompt on the Processing Administration and the Worker Manager Queue pages contains inaccurate verbiage. Yes
10/11/2018 REL-262545 Relativity Desktop Client Exporting a production with the RDC in version results in blank values for the Production::ProductionSet field in the load file. As a workaround, you can populate the set name in a different field and then export that field in the production dat. Yes
10/5/2018 REL-239713 ARM This is fixed in Bluestem but will not be available on-prem until January. In the meantime this should be published as a known issue for ARM archive. Yes
10/3/2018 REL-257902 Summary Reports Summary report might produce incorrect results when it is grouped by User field, and workspace contains users imported using ARM. Yes
10/3/2018 REL-255420 List Page Navigation out of Documents tab while saved search is loading causes subsequent Documents tab loads to fail. You must re-login to get Documents tab working. Yes
7/26/2018 REL-243169 Production Sets Unicode is not supported in the Custom Production Placeholder. Yes
7/17/2018 REL-240224 Mass Operations Export to File will fail on Processing Errors when the ArtifactID is in the view. Yes
1/15/2018 REL-193127 Integration Points RIP job status is not updating for cases when first job fails with the status "Error - job failed" and user retries errors with the option "Retry Errors". Despite job continues and finishes successfully. Yes
1/16/2018 REL-193400 Mass Operations A user must have the Edit Mass Operation Permission to use Save as PDF from the Related Items Pane Yes
11/16/2018 REL-182349 Relativity Desktop Client The RDC doesn't recognize the "DefaultDocumentLimit" instance setting, which means it can import documents above the set limit. Yes
11/14/2017 REL-181586 Mass Operations Save as PDF removes non-alphanumeric characters from the resulting PDF file name. Yes
7/28/2017 REL-156298 Mass Operations Navigating away from the list page after Save as PDF request has started may cause the status indicator to fail. Yes
9/27/2018 REL-259121 Active Learning When all documents in Elusion Test have been reviewed, the button is labeled "Complete Review" where it should say "View Results". Clicking the Complete Review button will bring up Elusion Test modal. Yes
9/25/2018 REL-195849 Imaging If a user sets the maximum pages imaged per file value to 5 (for example), and image a 10-page document, the document will error out with a message. Yes
9/25/2018 REL-254667 Active Learning If the Active Learning project is in a completed state (i.e., it has an accepted elusion test) and you are on the Review Statistics tab, clicking the link to re-open the project won't open the accept/complete modal. You need to click the link from Project Yes
9/25/2018 REL-258117 List Page Top 10 choices are displayed in the item list multi-choice column. Remaining choices (if any) are replaced with ellipsis. Filtering is not affected by this issue. Yes
9/20/2018 REL-257201 Integration Points Note that when sending productions without images to a destination workspace via RIP, the application would provide a Completed without Errors status. The errors reference the records that do not contain images. The current version will report a completed Yes
9/17/2018 REL-250870 Installation A workspace upgrade will fail if an apostrophe is in the Production name. The workaround for this issue is to rename the Production and the Save Search view criteria that has the apostrophe in the name. Yes
9/12/2018 REL-254344 List Page Item list remains at the same scroll level instead of scrolling to the top after page navigation actions. Yes
9/7/2018 REL-254011 Admin Operations Environment Level user login and workspace script does not output users who access workspaces which are ARM'd into the environment. No
9/7/2018 REL-253576 Active Learning In Active Learning, if the Elusion Test is paused and started again, the 'Start Date' column will display a new Start Date. The Start Date will be the date and time when Elusion Test was restarted instead of the original Start Date. Yes
9/7/2018 REL-195921 List Page Navigation within document browsers (folders, saved searches, fields, clusters trees) is not stored in recent links list and it cannot be favorited. Direct links to specific tree nodes are not supported. Yes
9/6/2018 REL-252956 Assisted Review (RAR) "Assisted Review upgraded" Assisted Review Audits are not created on Sample Based Assisted Review projects when workspaces with Assisted Review installed are upgraded. When these workspaces are upgraded an error is created in the errors tab per workspace. Yes
8/28/2018 REL-250005 Active Learning When upgrading an Active Learning project from Relativity 9.5 to the Relativity June update the upgrade will fail with: "The given key was not present in the dictionary". Please visit the Relativity Community site for workaround steps to resolve. Yes
8/28/2018 REL-248353 Active Learning When upgrading an Active Learning Project with a paused Prioritized Review Queue from Relativity 9.5 to 9.6 the project will display all documents as manually coded until the Prioritized Review is started again. Yes
4/20/2018 REL-218439 List Page The clear folder selection possibility is missing in the Saved Search Select Folder modal in the new UI. Yes
6/21/2018 REL-116966 Audit The Audit Details page doesn't specify the conversion type when the action name is Conversion Complete. No
6/21/2018 REL-117234 Production Sets Long free text headers or footers may overlap Yes
8/16/2018 REL-244618 Errors   Yes
8/21/2018 REL-246647 Relativity Desktop Client When the date/time in a load file is in the following formats: 2014-11-28T17:45:39.744+08:00 06:44:02+00:00 The date field will be imported and displayed in the workspace according to the local time zone of the workstation that the load file is being imported from. All other supported date/time formats will maintain the date/time as it is in the load file.  No
8/10/2018 REL-245399 Persistent Highlight Sets Complex Searches with DT & Regular Expressions return document hits, but the terms are not showing & highlighting on document. Yes
8/20/2018 REL-244129 Reviewer Interface The Conversion Complete Agent is disabled after tenant provisioning because Conversion Service topics don't exist until the Configure Conversion job is run. No
3/16/2016 REL-34685 Processing The extracted text from Microsoft Project files is formatted differently depending on whether Microsoft Office 2010 or Microsoft Office 2013 is installed on the worker. No
6/21/2018 REL-25992 Viewer - HTML Oracle viewer adding black boxes on document. No
8/10/2018 REL-245224 List Page Dashboard and widgets cannot be exported when dashboard contains widgets based on Pivot Profile.


8/8/2018 REL-208845 Imaging You will not be able to edit the Native Default Imaging Profile


8/8/2018 REL-245202 Searching Saved search displays documents and families after refresh if +Family is set in the Documents browser, even when saved search was not created to pull back families. Yes
8/8/2018 REL-233977 Batching The batch data source dropdown in the Batch Set form can display up to 10,000 saved searches. Yes
8/6/2018 REL-239660 List Page Long words do not break into multiple lines in the Item List cells. You need to widen column to get full content visible. Yes
8/2/2018 REL-239180 Persistent Highlight Sets When having multiple Persistent Highlights Sets with the same term and clicking the check/uncheck on that term, it makes the term in the viewer unhighlight even when the other Set has the term still checked. No
7/18/2018 REL-230100 Search Ad-hoc searches may return different results than Saved Searches on relative date fields (e.g. Last 7 Days) when you are not in the same timezone as your Relativity instance. Yes
7/17/2018 REL-239971 Mass Operations Save as PDF documents are left in the cache unless the email download link is clicked. No
7/17/2018 REL-226087 Mass Operations A user cannot perform a mass operation "export to file" when the Client column is part of the Users view.


7/10/2018 REL-236404 Active Learning Any mass process that exceeds 10 minutes will trigger an error message on the UI only, back-end process continues unaffected. No
6/28/2018 REL-235825 Active Learning The data on the Manually-Selected statistics list page in an Active Learning Project is not ordered by Date Submitted. Yes
6/25/2018 REL-207970 Search Term Reports When selecting 'Include Relational Group' to build a Search Term Report, relational groups with more than 20 characters can cause the Search Term Report display to overlap over the count of results. Yes
6/25/2018 REL-227581 Audit Sampling is not supported functionality with the Audit application. While the icon is available, applying sampling does not return any results. Yes
6/18/2018 REL-232855 Integration Points Yes
6/14/2018 REL-164689 Processing Sets When processing emails with image attachments using the "When extracting children, do not extract: Email inline images" option selected, Relativity was incorrectly reading the email properties to determine if an image was inline or attached. This can affect the number of children processed and published into Relativity. Yes
6/1/2018 REL-163305 Field Mapping When processing Word, Excel, or PowerPoint documents saved in post-2007 format (e.g., .docx, .xlsx, etc.), extended/application-specific metadata is not extracted. This type of metadata includes fields such as "HiddenSlides," "Company," and "Notes," as well as others. Yes
5/31/2018 REL-227138 Conceptual Analytics When performing keyword expansion from the document viewer, selecting too much text will result in an error. No
5/30/2018 REL-34896 Processing Sets When processing Lotus/IBM Notes messages, the UNID metadata was improperly populated. Yes
5/30/2018 REL-225711 Processing Sets When dtSearch is selected as the text extraction method for DRM-protected Word, Excel, or PowerPoint files, extracted text will contain an error message rather than the actual extracted text. This applies only to files saved in pre-2007 format (e.g., .doc, .xls, etc.). Yes
5/24/2018 REL-200462 Security When using Preview Security, if you exit preview mode while in the Document Viewer Relativity will throw an error. You must return to the Document List before you exit in order to exit without an error being thrown.


5/22/2018 REL-225998 Reviewer Interface Applying Item Level Security at the folder level then the document inside that folder will disable the ability to utilize the "Replace Document Native" and "Upload Images" feature. Yes
5/17/2018 REL-220433 Resource Pools Copying a Resource Pool multiples times does not consistently create the resource pool-specific topics in Service Bus Explorer. This causes documents in the copied resource pool to not complete conversion, resulting in a spinner when trying to view the document. Yes
5/16/2018 REL-222050 Extensibility Points When a customer is running Relativity with Windows Server 2016 and IIS10, some browsers (Firefox and Safari as of now) will try to use HTTP2. This causes errors with switching workspaces and filtering. The workaround is to disable HTTP2 on the Windows 2016 Servers Yes
5/15/2018 REL-223553 Production Sets The saved search created when a production set is run is not deleted when the production set is deleted. Yes
5/10/2018 REL-209241 Production Sets When a Production Delete job fails there is no way to retry the job. The job remains in the production set queue in an error status. Yes
5/7/2018 REL-206591 Reviewer Interface Messages that get stuck in the Conversion Complete agent can cause a delay in viewing files that have not been converted yet. Yes
5/7/2018 REL-219369 Mass Operations System administrator is unable to delete search folders with private searches inside. A user will need to view another user's personal items to complete the deletion. No
5/2/2018 REL-221230 Conceptual Analytics It could be the case that when retrying failed Active Learning jobs, extraneous SVM Categorization Set can be submitted to the cat. set job queue (EDDS.EDDSDBO.[AnalyticsCategorizationSetQueue] RunType = 0). This can cause other cat. sets to become starved for agents. The fix is to clear out all but one extraneous sync jobs for the cat. set in question. Yes
5/2/2018 REL-221161 Active Learning When an Active Learning Update Ranks job fails mid batch, it could be the case that Retry will fail with a foreign key exception. The resolution for this is to clear the failed job from the queue (EDDS.EDDSDBO.AnalyticsCategorizationSetQueue RunType=3) and submit a new update ranks job through the Active Learning front end. Yes
5/1/2018 REL-219231 Active Learning The remaining documents count on a elusion test review will display the incorrect number of documents remaining if reviewers are currently reviewing documents. It counts documents in the 'Reviewing' status incorrectly . However the green button to view elusion test results will still perform correctly and only be shown when there are truly are no documents remaining for review. Yes
4/24/2018 REL-219255 Extensibility Points Background processes for active learning projects may be delayed due to long running API calls. This can impact impact, refreshing review queue, tagging docs, and syncing reviewers. Restarting services will fix delays. No
4/18/2018 REL-217602 Integration Points During RIP job processing state "items transferred" count displayed on the job status page may fluctuate and show a number that do not match actual records transferred. Same when the job finishes with statuses other than "Complete" i.e. "Stopped", "Error - job failed" RIP may present the wrong calculation of the "items transferred". Yes
4/17/2018 REL-212635 Integration Points RIP is failing when Resource Pool is changed for the workspace. RIP has no proper folder structure under that new location to import/export documents (it is created with RIP installation only). Workaround: Go to that new fileshare location and create necessary folder structure \Data Transfer\Export and \Data Transfer\Import. Yes
4/17/2018 REL-215676 Active Learning When viewing the elusion test results for an Active Learning project, if the document ranks were recently updated, the user will not have the option to update ranks when clicking the Complete Project button, even if the responsive cutoff of the elusion test differs from the existing ranks. Workaround: Manually update the document ranks after completing the project. Yes
4/12/2018 REL-112126 Processing Sets Relativity Processing may run into memory issues during Inventory and Discovery due to EnCase files that contain a significant number of files. As a workaround, the files will have to be extracted and processed individually. Yes
4/12/2018 REL-213799 Integration Points In RIP exporting to a Load File with renaming of the column names in the Load File does not have an effect. To correct that issue there is a need to enable a following code toggle: kCura.IntegrationPoints.Core.Toggles. UseOldExportVolumeManagerToggle That change has no effect on other functionalities. Please contact support for details. Yes
4/11/2018 REL-181133 Relativity Desktop Client RDC has issue with importing to the Custom Object with Append option. The workaround is to use the Append/Overlay option instead. Yes
4/9/2018 REL-211930 Persistent Highlight Sets The viewer does not support highlighting of number formatted cells in spreadsheets. Yes
3/26/18 REL-207577 RelativityOne Staging Explorer (ROSE) Using custom folder installation for RDC will break ROSE functionality. Yes
3/16/2018 REL-206325 Active Learning If a manually selected document is coded, subsequently the coding decision is removed from the document, the Document Rank Distribution counts the manually selected document as ‘Skipped’. This is a defect, these documents should be ‘Not Reviewed’ documents. Yes
2/13/2018 REL-200589 Active Learning Active Learning Projects statistics do not update when coded documents are removed from the search used by the project's Analytics Index. Yes
2/13/2018 REL-200587 Active Learning Documents that have been coded by reviewers and then deleted from Active Learning projects are marked as skipped documents in the Project Statistics. Yes
2/7/2018 REL-197313 Infrastructure When attempting to process Office files created in older versions of Office, a potential error can occur due to File Blocker on the processing worker of Office programs. As a workaround, you can disable File Blocker in the Office Trust Center for all Office applications. Refer this Microsoft Support Page for more information. Yes
1/31/2018 REL-191108 Audit When uninstalling the Audit application from a workspace, an exception is thrown due to a dependency on the Audit object type. This exception causes the uninstall to fail. Yes
1/31/2018 REL-188289 Infrastructure The DryRun validation will not work when going from a version below to a version after The validation will not work and certain folders and files in processing databases may be deleted. No
1/25/2018 REL-194364 Relativity Desktop Client When using the RDC with multiple instances (with various WebServiceURL) and updating the RDC to 9.6, but still with the WebAPI link set to Relativity with 9.5 version the RDC will not continue nor allow to change WebServiceURL. Workaround is to update WebServiceURL entry in Windows registry: HKEY_CURRENT_USER\SOFTWARE\kCura\Relativity No
1/17/2018 REL-194160 RDO Framework

After you activate the User & Group Operations feature, Relativity continues to use the legacy functionality to delete users and groups rather than the new optimized distributed job process. As a workaround, you can use the following steps to delete users or groups when you many workspaces in your Relativity instance:

To delete a group, remove the group from all the workspaces and then delete the group.

To delete a user, remove the user from all the groups it is in and then delete the user.

12/21/2017 REL-18179 Search Term Reports Applying a Search Term Report as a condition on a search will allow the individual terms to be used as a condition for that search. When the Available in Field Tree option is set to 'No', terms used for all Search Term Reports will be displayed. This can be problematic when selecting the conditions for workspaces with multiple Search Term Reports with many terms applied. As a workaround, update the Filter Type to 'Popup' and select the STR for the Popup Picker View option. To find this option, navigate to the Fields tab in your workspace and Edit the STR in the List Properties section. Selecting the Popup Picker filter will resolve the issue when trying to select a specific term associated with the STR. No
12/21/2017 REL-141836 Audit When clicking on the search condition applied in the List Condition section of Relativity, Filter Card modals will not show the search condition that is already applied. To keep the same condition and add/remove new conditions, apply the same filters as before and make any changes to reflect the new search condition. Yes
12/18/2017 REL-184302 Conceptual Analytics A categorization set associated with an Active Learning project can be deleted without a dependency warning which will leave the project in an usable state. Yes
12/18/2017 REL-184140 Conceptual Analytics A Classification Index associated with an Active Learning project can be deleted which will leave the project in a not usable state. Yes
12/18/2017 REL-180798 Conceptual Analytics When filtering the Project Reviewers field on the Document object, reviewers from other Active Learning projects will appear in the filtering options. Yes
12/15/2017 REL-185456 Reviewer Interface If you access any document with the show/hide document list currently showing the coded field in the view and you click Save and Next, the field showing in the document list does not reflect the coding value that was applied until you refresh the page (F5). No
11/3/2017 REL-173557 Processing Sets When processing Binary formatted Excel and Word files (e.g. .XLS or .DOC), inline images will not be extracted as children when the Processing Profile option, Extract Children, is set to Yes. No
11/3/2017 REL-171633 Field Mapping When processing XML formatted Office documents from Excel, PowerPoint, Word, and Visio (e.g. .XLSX, .DOCX, .PPTX, .VSDX), extended metadata is not detected. Yes
10/26/2017 REL-175439 Audit Name field is not supported. No
10/26/2017 REL-174686 Structured Analytics Running a Retry Errors on a Structured Analytics Set that had failed during Export, prior to an upgrade could result in a state where the job is unable to progress. This can be remedied by forcefully deleting the CAAT Ingestion connectors for correlating staging area through the CAAT Rest API. Yes
8/21/2017 REL-157940 Reviewer Interface When you first open a document from the document list, you may run into an issue where there is an endless spinner over the viewer content. This is sporadic and will not happen every time. Yes
8/18/2017 REL-160531 Pivot In every pivot chart type, dates in exported .xlsx files are displayed in US format, even when the UK format is selected. No
7/5/2017 REL-149959 Hold Admin IE for fonts isn't supported. This is due to the non-standard way IE handles certain HTML tags that are used by the HTML Editor. No
6/28/2017 REL-148608 Conceptual Analytics If a cluster set only has one cluster, it doesn't display in the beta Dial visualization. No
6/26/2017 REL-149029 Integration Points An Integration Points job fails when exporting any Data Grid-enabled text fields, which are usually extracted text, to another workspace. If you encounter this issue, contact Client Service for a workaround. Yes
6/20/2017 REL-112218 Relativity Desktop Client When overlaying new production images with the Relativity Desktop Client, old production images are not deleted. The new images are appended as new pages to the end of the document. Yes
5/31/2017 REL-139271 New UI Framework In the new UI framework, a filter applied in a Pivot widget slightly differs from a Pivot filter available in the classic UI framework. The new UI framework utilizes filter panel functionality. If data in a Pivot is based on search conditions that include relational fields, the filter applied in the Pivot first filters documents that are directly responsive to filter, and then adds relational documents. In the classic UI framework, it filters out relational documents that don't meet the filter criteria. In other words, the new UI framework filters and then applies relations, while the classic UI framework applies relations and then filters documents. No
5/26/2017 REL-116966 Audit The Audit Details page doesn't specify the conversion type when the action name is Conversion Complete. No
5/26/2017 REL-140721 Structured Analytics Running multiple concurrent Structured Analytics sets on the same workspace occasionally causes a set to fail during the import process. No
5/24/2017 REL-136727 Reviewer Interface The conversion of a document with a large number of images may result in an error. No
5/23/2017 REL-142345 Reviewer Interface In some cases, you may experience Conversion Agent connectivity issues. If you restart the kCura Agent Manager service on each server, the agents pick up jobs that are queued. No
6/3/2017 REL-140220 Mass Operations An error occurs when you execute a mass Save as PDF operation with produced images, and the Save as Single PDF since the job never finishes. The Save as Individual PDFs In A Zip functions correctly. Yes
4/11/2017 REL-134653 Relativity Desktop Client When you choose the Append Original filename option for natives and images, the RDC exports files that have the control number as their filename. Yes
3/27/2017 REL-131076 Conceptual Analytics Due to a caching issue in the Analytics engine, replacing an existing cluster can take longer than expected to propagate to the cluster visualization widget. Yes
3/15/2017 REL-129104 Relativity Scripts & Utilities Due to the limitations of the Relativity script framework, we recommend running the Populate Parent ID to Child ID script on productions with a maximum of 20,000-30,000 documents. You can split up the data source of the productions if the script hasn't completed within the default timeout of 20 minutes. Additionally, setting the Force Inclusion of Related Documents drop-down to Yes can cause the script to take significantly longer to complete. Yes
3/14/2017 REL-125808 Processing Sets When you run processing on certain PDF files with form fields, the information in the fields is intermittently excluded from the extracted text. Yes
3/14/2017 REL-125807 Imaging When you run native imaging on certain PDF files with form fields, the information in the form fields is intermittently excluded. Yes
2/15/2017 REL-125114 Conceptual Analytics For CAAT 3.25.0, cluster visualization may display cached cluster results for a temporary duration. This issue occurs when visualizing a cluster that was used with the Replace Existing Cluster mode. Yes
1/10/2017 REL-118269 Structured Analytics Misleading information appears in the Structured Analytics Set layout tooltip in the Repeated Content section. The ability to set Minimum product was removed from the layout. Yes
12/21/2016 REL-112040 Analytics In some cases, an Assisted Review round displays error information even after the error has been resolved. No
11/30/2016 REL-104908 Reviewer Interface The Conversion Agent sometimes sits at 100% CPU usage indefinitely until the kCura Agent Manager service is manually restarted. Yes
8/15/2016 REL-28292 Searching When searching on the Folder Name field using the 'IS' condition, an error will be displayed if any text is entered. Yes