Last date modified: 2025-Oct-31

Asking a question

You can ask aiR Assist questions about indexed documents using conversational language. The questions and answers only display for the user who asked the questions and the results persist between that user's sessions. Refer to Asking a question for more information.

Conversations are private to each user and persist across sessions.

To access aiR Assist, click its icon (aiR Assist icon) in the left nav bar.

aiR Assist button in left navigation bar

Refer to the following table to learn how to use the Ask a question box.

Ask a question box with callouts for each feature, which aligns with the table descriptions.

NumberNameDescription
1Ask a questionType your question into this box. Questions must be at least three characters long to submit.
2Index usedName of the index used for the query. Hover over the name to view the number of documents within the index, date/time last indexed and by whom, and description entered when the index was created.
3Start new chat conversationClick to start a new chat conversation below the previous one, separated by a line. The new chat conversation does not reference previous conversations for its responses.
4Send messageAfter typing your question, click the up arrow to submit it for a response.

After submitting a question, you will receive responses and additional information, as described below.

Responses box with callouts for each feature, which aligns with the table descriptions.

NumberNameDescription
1Question AskedThe question that was asked, along with the user's initials.
2Natural Language Response The answer to the question based on the retrieved documents, with inline citations to specific References.
3List of References

Click to show or hide the full list of referenced documents generated for the response.

aiR Assist can return up to 25 references in response to a single question.
4Document Control NumberIn the list of references displayed, the first few sentences of each document shows. Click More to view additional content if it exists. Click on a document control number link in the reference list to open the document in the Viewer.
5View in the Document List

Click to filter the Document List to only show documents that include a reference.

The selection of a specific folder in the Folder Browser may affect the visibility of references in the Document List. To ensure all references are visible, select the root folder level.
6Index NameName of the index used for the query. Hover over the name to view the number of documents within the index, date/time last indexed and by whom, and description entered when the index was created.
7Action buttons

Click the action buttons to do the following:

  • Copy icon—use to copy the answer and list of references displayed to clipboard for pasting elsewhere.
  • Thumb up icon—to indicate you liked the answer provided.
  • Thumb down icon—to indicate the answer could have been better.

Asking a question

To ask a question:

  1. Click the aiR Assist (aiR Assist star icon) icon in the left nav bar.
  2. Do one of the following:
    • To use the current index displayed in the lower left corner of the Ask a Question box, go to the next step.
    • To use a different index to query, click the index name displayed in the lower left corner of the Ask a Question box, select another index from the Index Manager list, then click Set index.
  3. Type your question in the Ask a question box using natural language, as if chatting with a person.
    Ask a question box.
  4. Click the up arrow (Up arrow to submit the question) to submit it. aiR Assist displays a response that includes a list of references and documents with control numbers. The application can return up to 25 references in response to a single question. We recommend reviewing the accuracy of the answer and its citations. For additional information on responses, see Navigating the responses.
  5. Continue asking questions using the selected index. If you want to use a different index for querying, click the current index name link, select another one from the index list, and click Set. Then, repeat these steps.

The system maintains chat context within the current sessions for follow-up questions and more natural conversation.

Chat history for all chat sessions:

  • are private to each user.
  • persists across each user's Relativity session.
  • cannot be deleted.
Responses and citations should be reviewed and verified before using them. Where appropriate, record your feedback using the thumb up or down icon.

Starting a new chat conversation

You can start a new conversation using the same or different index.

In the Ask a question box, simply click the New conversation (New conversation icon) icon and begin typing your query in the box.

Ask a question box.

Each conversation session is separated by a line and does not refer to earlier conversations for its responses.

Conversation history cannot be deleted.
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