Before you begin collecting, you must create a collection job and associate it with a specific matter, custodians, and one or more data sources. Add the custodians, data sources, and other information using the Collect wizard. Once completed, start the collection using the Collect console. Finally, download a results report that details the items collected and a summary report of the entire collection job. For more information, see Reports.

This page contains the following information:

Creating a collection

Before you begin creating a collection, make sure to create a matter. For more information, see Matters.

Use the following procedure to create a collection:

  1. On the Collect tab, click the Collections sub-tab. Collect displays a list of the collections currently added to this application.
  2. Click New Collection.
  3. Complete the steps in the Collect wizard. See Using the Collect wizard
  4. On the Collection Details page, click Run Collection in the console. See Collect console.

For information on running concurrent Microsoft 365 collection jobs, see Accessing Microsoft 365 tenants.

Using the Collect wizard

The Collect wizard takes you through each step to create a collection. After completing the collection setup, run a collection from the Collection console.

Collection wizard security permissions

  • Custodian—View

When a step is complete, click Next or the hyperlink under the next step shown. Click the Previous button to move to the previous step. Information is auto-saved when moving between steps. If any required information is missing or incorrect, an error message displays and are prevented from moving to the next step.

Collection Details

Complete the Collection Details step by entering information in the following fields:

  • Name—the name of the collection.

    Note: Enter a name using alphanumeric characters only. You cannot use special characters, such as periods, commas, and em dashes. Special characters will cause an error.

  • Collection Matter—the name of the matter associated with this collection. Click Edit to select an existing matter or click Add to define a new one. See Creating a matter.
  • Processing Source Location—the file repository for collected data to be stored for future processing of documents or for storing collected data. See Processing and Collect Store.

    Note: All data sources that produce RSMF have a limit of 200MB. For more information, see Processing.

  • ZIP Collected Files—toggle on to compress all collected data into ZIP64 formatted containers. For more information, see Collect Store. Google data is excluded from compressing into ZIP64 formatted containers since Google compresses the data on their end. Selecting Yes on the Collect Files in ZIP field, your collected data will be containerized and put into a password protected compressed folder. The compressed folders separated by the custodian target collected. Each custodian target collect has its own folder. These folders will split when reaching a set size. The compressed folders are then stored in the processing staging area by default. For more information, see RelativityOne Store.
    These compressed folders can be secured with a password. You can enter a password that you or another user needs to enter to open the compressed folder. These passwords are stored in the password bank and can be retrieved there at a later time.
    To export your collected data, use the RelativityOne Staging Explorer. For information, see Staging Explorer.
  • Zip Password—enter a password that is required by anyone attempting to decompress the ZIP64 container files.

    Note: If Processing is installed in the workspace, Collect will automatically populate the Processing Password Bank with the password so it is available at the time the collection is processed.

  • Enable Auto-Processing—toggle on to enable auto-processing. If enabled, select the workspace and profile. All data in the in a completed collection or completed with errors collection will be processed after collection is complete.
  • Select Workspace—select a workspace within your instance to select a Processing profile to use when creating a processing job.
  • Select a Processing Profile—select a processing profile available in the drop-down menu. The available profiles are from the selected workspace.
  • Select a document prefix option—select Use Processing Profile Document Number Prefix or Use Processing Profile Document Number Prefix to apply to each file in the processing set once it is published to a workspace.

  • Job Number—enter a number that you want assigned to the job for reporting purposes.
  • Description—enter a description of the collection used for reporting purposes.
  • Receive Progress Notifications—toggle on to send or receive collection job status emails. The statuses include:
    • Completed—includes completed or completed with errors job status.

    • Failed—includes job status and reason for failure.

  • Notification Address—enter the email address of person that wants to receive collection job statuses.
  • Data Source Type—select one or more data sources to use in the collection. For more information, see Data sources.

The Collection Details page that inclides collection details, collection overview, custodian details, and the Collect console.


Complete the Custodians step by assigning custodians to the project. Follow the steps below to assign a custodian:

  1. From the Unselected custodians table, use the column filters to locate custodians.
  2. Click a checkbox next to a custodian. Collect supports up to 30 custodians per collection project. If you need more than 30 custodians, you need to create another collection project.

    Note: If you select multiple Slack custodians in the same collection, the channels they share will only collect once.

  3. Click to add select custodians. Click to add all custodians.
  4. Click Next.

Custodian selection step in Collect wizard.

Note: There is a limit of 10,000 listed custodians with targets in the custodian picker.

Configure Data Source

Configure the data sources chosen in the Collection Details step. If you select multiple data sources in the first step, you will configure all sources in the step. Switch between each source by clicking the name of the data source in the left navigation menu. Clicking Next and Previous also moves you through the data sources. Select individual data sources by clicking on the checkbox and then using the right arrows to select them. After selecting the data sources to configure, fill out the criteria. Each data source has different criteria to enter.

Data source criteria

Add criteria to collect specific data. To configure the data sources, complete the following fields:

  • Select and unselected tabs—choose the data sources to collect from by moving unselected data sources to the selected list.
  • Field—choose the field to filter on within the data source.
      Notes: This field is only required when you select a calendar source.
  • Operator—choose an operator such as equals, contains, greater than, or less than.
  • Value—enter a value to find in the selected field.

After selecting field options, you must click Add Criteria. You can add multiple criteria to search data sources. Things to know about criteria:

  • Each criteria is then separated by an AND operator.
  • Leave the data source criteria empty to collect all data from the sources.

Collection Summary

Complete the creation of the collection by reviewing all steps, custodians, data sources, and targets, before finalizing. If Google Workspace, Microsoft 365, Slack, and X1custodian targets were not created before started the project, click Generate Targets. Clicking Generate Targets will check to see if targets exist for the custodians you have selected for collection. If the targets do not exist, Collect will automatically create them based on the email address contained in the Entity record for each custodian.

In the Targets section, you will see a number next a custodian's name. The number listed is the number of custodian targets found in the associated data source. A zero, 0, means Collect did not find any custodian targets with that email address in that data source. A one means Collect found a single custodian target associated with the email address within the data source. Any number greater than one means that Collect found multiple custodian targets with that email address within the data source.

If there is no color highlighting the number, it means Collect already found and generated the custodian target. If there is a green highlight, Collect auto-generated the custodian target. If there is a red highlight, Collect could not auto-generated this custodian target. If red, you can still manually generate the custodian target. For more information, see Creating a custodian target.

Complete the collection setup by clicking View Collection Details. Once you finish creating the collection, it redirects you to the Collection Details page. From the Collection Details page, you can preview and run the collection from the Collection Summary.

The Collection Summary step in the collection wizard.