Document flags

Data Breach Response uses document flags in a number of ways to denote information about a document.

System flags

The application logic creates system flags during an Ingestion or Data Analysis run and users cannot remove them. System flags denote documents for which the application has issues processing. The presence of a system flag may prevent that document from processing in certain pipeline stages.

System default flag types

The following table describes default flag types:

Flag name	Description	Solution
Exceeds Excel Size Limit	Excel file has exceeded the maximum file size of 75MB and was not processed.	Break the document into smaller documents so the 75 MB limitation is met. There is a file size check during the ingestion stage so a document exceeding excel size limits will not have PI predictions and will not be available for review.
System Technical Issue	A file has been impacted by a technical issue that has prevented the document from being processed for review and reporting.	Try rerunning Data Analysis. If you continue to encounter an error, contact support.
Bad request: Cannot perform operation	Indicates that an entity has record level changes. Applied when a failure occurs during the Link Generation substage of Structured Detection, meaning that the names were not linked to PI/PHI.	Rerun entity normalization.
Excel annotations did not generate correctly	Occurs after a failure during Structured Detection.	There is no way to clear the flag. Contact support for more details.
Excel header detection did not complete on this document	Occurs after a failure during Structured Detection. Applied when a failure occurs during the Header Detection substage of Structured Detection.	Try reviewing the document and applying new header classifications manually. Contact support for more details.
Detection process not complete due to timeout	A timeout error occurred.	Try rerunning Data Analysis. If you continue to encounter an error, contact support.
Excel detection process not complete due to timeout	A timeout error occurred.	Try rerunning Data Analysis. If you continue to encounter an error, contact support.
Excel header assignment did not complete on this document	Occurs when the pipeline fails to change the assignment of the header on a document. Spreadsheet QC is used to set a header to a different PI type. If data analysis encounters an error it will apply this flag to the problem documents.	Try rerunning the Structured Detection substage of Data Analysis. If you continue to encounter an error, contact support.
Detector regex timed out	The regex you are using may be too generic or too complex.	Try restructuring your regex.
A regex in the required detector(s) previously timed out, so it was skipped for this document	Regex that was previously timing out was used again and is skipping processing this time.	Try adjusting your regex.
Error running token level detectors	There was an error during detection stage.	Try rerunning Data Analysis. If you continue to encounter an error, contact support.
The document statistics could not be updated. The reported count of PII may be incorrect	Something went wrong while calculating or updating document statistics.	Statistics on reports may be wrong, which includes document dashboard data possibly being outdated.
Exception in PI Detection Manager while processing request	The document was not fully processed.	Contact support for more details.
Overlapped annotation detection could not run on this document
Header values excluded from Spreadsheet QC table	A header containing multiple PI types was identified.	Manually review the document header to designate the correct PI type. The analysis process determined multiple types were potentially contained in that header and a manual decision is needed.