Last date modified: 2026-Feb-05
Document flags
Data Breach Response uses document flags in a number of ways to denote information about a document.
System flags
The application logic creates system flags during an Ingestion or Data Analysis run and users cannot remove them. System flags denote documents for which the application has issues processing. The presence of a system flag may prevent that document from processing in certain pipeline stages.
System default flag types
The following table describes default flag types:
| Flag name | Description | Solution |
|---|---|---|
| System Technical Issue | A file has been impacted by a technical issue that has prevented the document from being processed for review and reporting. | Try rerunning Data Analysis. If you continue to encounter an error, contact support. |
| Bad request: Cannot perform operation | Infrastructure of network issues occurring more broadly in RelativityOne | Contact support. |
| Excel annotations did not generate correctly | Occurs after a failure during Structured Detection. |
There is no way to clear the flag. Contact support for more details. |
| Excel header detection did not complete on this document | Occurs after a failure during Structured Detection. Applied when a failure occurs during the Header Detection sub stage of Structured Detection. |
Try reviewing the document and applying new header classifications manually. Contact support for more details. |
| Detection process not complete due to timeout | A timeout error occurred. |
Try rerunning Data Analysis. If you continue to encounter an error, contact support. |
| Excel detection process not complete due to timeout | A timeout error occurred. |
Try rerunning Data Analysis. If you continue to encounter an error, contact support. |
| Excel header assignment did not complete on this document | Occurs when the pipeline fails to change the assignment of the header on a document. Spreadsheet QC is used to set a header to a different PI type. If data analysis encounters an error it will apply this flag to the problem documents. |
Try rerunning the Structured Detection substage of Data Analysis. If you continue to encounter an error, contact support. |
| Detector regex timed out | The reg-ex you are using may be too generic or too complex. | Try restructuring your reg-ex. |
| A regex in the required detector(s) previously timed out, so it was skipped for this document | Reg-ex that was previously timing out was used again and is skipping processing this time. | Try adjusting your reg-ex. |
| Error running token level detectors | There was an error during detection stage. |
Try rerunning Data Analysis. If you continue to encounter an error, contact support. |
| The document statistics could not be updated. The reported count of PII may be incorrect | Something went wrong while calculating or updating document statistics. | Statistics on reports may be wrong, which includes document dashboard data possibly being outdated. |
| Exception in PI Detection Manager while processing request | The document was not fully processed. | Contact support for more details. |
| Header values excluded from Spreadsheet QC table | A header containing multiple PI types was identified. |
Manually review the document header to designate the correct PI type. The analysis process determined multiple types were potentially contained in that header and a manual decision is needed. |
On this page