Reports

Run Legal Hold reports to analyze and manage your projects from Reports tab. These reports are on a project-by-project basis. Export formats do not lend well to being used as load files.

Report types

Run the following reports in Legal Hold:

• Active Preservation Holds Report
• All Preservation Holds Report
• Communication Summary Report
• Custodian Active Projects Report
• Custodian Change Report
• Custodians Report
• Employment Status Change Report
• Global Summary Report
• Non-Responsive Custodians Report
• Custodian Open Items Report

Note: The Print and Export report options appear at the bottom of the report modal in Legal Hold 4.1.466.5 and beyond.

Active Preservation Holds Report

Run this report to quickly identify custodians that are currently on a Preservation Hold. This information appears from each project and is broken down by project.

All Preservation Holds Report

Run this report to quickly identify any custodians that have been placed on a Preservation hold in any project. This report is broken down by project.

Communication Summary Report

Run this report to track the status of projects broken down by individual communication. Each communication and questionnaire displays with an indication of the response status for each individual the communication was sent to.

Note: A custodian with the role tag Do Not Notify won't appear on this report. See Assigning roles to custodians.

Custodian Active Projects Report

Run this report to see details of the active custodians currently subject to a legal hold. Locate custodians on single or multiple holds in order to take further steps.

Custodian Change Report

This report can only be generated as a scheduled report. When the report is run as a scheduled report, it will include all changes to custodians since the last time the report was run, or since the scheduled report was created. Run this report to track changes to custodians' details, such as title or employment status, for all custodians on an active project to get updates that could potentially affect your preservation strategies.

To run a Custodian Change report, you will need the View All Audits permission set. For more information on permissions, see Workspace security.

Note: The user running the report needs permission to view the Manager field for that row to display in the report. If the Manager role field value changes, the Manager row won't display.

Custodian Open Items Report

Run this report to quickly identify who has not acknowledged a notice or responded to a questionnaire. This information appears for each project, broken down by communication.

Note: A custodian with the role tag Do Not Notify won't appear on this report. See Assigning roles to custodians.

Custodians Report

Run this report to see a list of all of the people on a project, their role, status, received communications, response dates, and average response times. This report is broken down by project.

Employment Status Change Report

This report can only be generated as a scheduled report. When the report is run as a scheduled report, it will include custodians/entities that had a change in either the Employee Status or Employment End Date fields since the last time the report was run, or since the scheduled report was created. Run this report to see audit entries for any changes to the custodian/entity Employee Status or Employment End Dates.

Note: This report is only accessible from the Reports Tab.

Global Summary Report

Run this report to see details on the most active people in your project or projects. The graph shows the top ten people by number of projects, while the table displays all people on at least one project. You can see the subject matter time span for each person and the last time there was any activity between the application and the person.

Non-Responsive Custodians Report

Run this report to quickly identify any custodians that have not acknowledged a hold notice or completed a questionnaire. This report is grouped by project and sorted alphabetically (ascending).

This report is for communications that require acknowledgement or have a question. If projects without outstanding tasks or no custodians assigned to a project, a message appears in place of the table.

Questionnaire Response report

Run this report to export a .csv file with all custodian questionnaire answers/responses from different projects. You can select the questionnaire they want, can filter by Project, Status, Communication, Questionnaire. This report is sent as an attachment to an email.

To send the report,

1. Select the Questionnaire Response radio button.
2. Select questionnaire or questionnaires.
   
   Notes: If multiples are selected, they are each sent out as separate exports.
3. Click Generate Report to open the Email Report modal.
4. Add a required email address or addresses. Separate email addresses by comma, space, or semicolon.
5. Select Export File Format.
   1. CSV—attached to the sent email is the selected report in a comma-separated values file (.csv)
   2. DAT—attached to the sent email is the selected report in a data file (.dat).
      
      Notes: Import the data file to Excel and separate text using the þ and DD4 as delimiters.
6. Click Send.

Note: Import the data file to Excel and separate text using the þ and DD4 as delimiters.

Questionnaire responses library

If the file is too big for email, users can find the export in the System Generated Attachments view in the Attachments tab located under libraries. For more information, see Question responses.