

With Translate, you can select a set of documents that are in different languages and translate them to another language so that they can be searched and reviewed. You can also translate a single document from the Viewer. For dozens of file types, including Microsoft Office files and PDFs, you can receive a translation in the native format of the document, along with the translated extracted text. After successfully starting a Translate job, you will receive an email notifying you when it has completed along with a link to the translated documents.
Each document that is successfully translated is charged to you individually. Each errored document will not incur any charge to you. Translated documents can then be seen in either the native format or the translated language in the Translation Viewer.
Once the Translate application has been installed in your instance, you can install it to any workspace you would like.
To install Translate to a workspace:
As of February 2025, the new Feature Permissions redefines Relativity's security management by shifting the focus from Object Types and Tab Visibility to feature-based permissions. This new method is simply another option; any feature-specific permissions information already in this topic is still applicable. This new interface enables administrators to manage permissions at the feature level, offering a more intuitive experience. By viewing granular permissions associated with each feature, administrators can ensure comprehensive control, ultimately reducing complexity and minimizing errors. For details see
The following permissions are needed to access Translate functionality:
Object Security | Tab Visibility | Other Settings |
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Each permission enables a user to complete different tasks with Translate. By default, Translate permissions are enabled for system admins only.
A brief description of each permission is provided below.
To translate documents to a new language:
To translate a single document on-the-fly to a new language:
The following fields can display in the Translate documents modal:
The following fields are populated for documents once a Translate job has finished:
Documents that have been translated function differently than other documents in Relativity. When a document is translated, a Translation RDO is created to store the translated document which is then linked back to the original document to ensure it is preserved. The Translation RDO does not receive a control number and is not stored as a separate document.
Redact is not compatible with translated native documents.
Once a document is translated, the Relativity Translated Extracted Text field is created. This long text field is populated with the translated extracted text and can be used in various types of searches. You can also use the Relativity Translated Extracted Text field to build out analytics indexes.
If you need to re-translate one or more documents into the same language, do the following:
We recommend mass exporting translated documents using Import/Export with the RDO export option. The following options are unique to exporting translated documents:
To learn more about this export workflow, see RDO file export.
You can see the details of a Translate job, including whether it was successful and when it finished from the Translate Jobs tab. Each document that is included in a job is listed separately on this tab. Additionally, you can see information on the usage of Translate in columns like Doc Units to better understand how you will be charged.
The Translate tab is automatically filtered to display jobs that are pending and were created in the last week. You can edit or remove these filters as desired.
The Translate Jobs tab is available at both the instance-level and workspace-level. The information that displays is determined by workspace permissions and lockbox settings.
Optionally, click the Export to CSV icon to download a .csv file that contains the information on the Translate Jobs tab.
The columns on the Translate Jobs tab are described below:
Column | Description |
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Job ID | Displays the unique ID that is generated for each Translate job. |
Job Status | Displays whether a Translate job has finished successfully, errored, or is still pending. |
Doc Ctrl # | Displays the control number for the document included in the job. You can click on the document's control number to open it in the Viewer. |
Client Name | Displays the name of the client for the workspace where the Translate job occurred. This column only displays on the instance-level Translate Jobs tab. |
Client Number | Displays the client number for the workspace where the Translate job occurred. This column only displays on the instance-level Translate Jobs tab. |
Matter Name | Displays the matter name for the workspace where the Translate job occurred. This column only displays on the instance-level Translate Jobs tab. |
Matter Number | Displays the matter number for the workspace where the Translate job occurred. This column only displays on the instance-level Translate Jobs tab. |
File Type Submitted | Displays whether the document included in a translation is native or extracted text. |
Target Language | Displays the language that the document is translated to. |
Doc Units |
Displays the number of documents that have or will be translated by this job. This is the number of documents you will be charged for using this service as well. Any character on the document you are translating, excluding numbers, is counted as a character. Note: A document unit contains 15,000 or 25,000 characters or less, depending on your contract. For example, when the document unit value in your contract is 15,000, if you translate a document that has 10,000 characters and a document that is 17,000 characters, the first document would count as 1 document unit and the second document would count as 2 document units because it has over 15,000 characters.
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User Name | Displays the user that started the Translate job. |
Job Group | Displays the unique ID that is generated for the document. |
Request Time | Displays the date and time when each Translate job was submitted. To filter the results based on date, click on the drop-down menu in this column, select the desired filtering options, and click Apply. |
Completion Time | Displays the date and time when each Translate job completed. To filter the results based on date, click on the drop-down menu in this column, select the desired filtering options, and click Apply. |
Doc ID | Displays the Artifact ID for each document. |
Job Failure Reason | Displays the reason why a Translate job was not successful which can be shared with Relativity Support to help you troubleshoot. If a native document was not successful, try translating the extracted text instead. |
The languages supported by Translate vary for documents and scanned PDF documents. You can click the links below to view additional information.
If you start a Translate job and do not see a notification that it started successfully, you will see one of the following messages instead. Information on how to troubleshoot these scenarios is also provided below.
Notification | Troubleshooting Tips |
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Translation Job failed. | For assistance with resolving this notification, contact Relativity Support.. |
Translation job started, but with the below file warnings. |
This message displays if the job starts but Translate identifies potential native documents that will not be translated because the file type is not supported or the document file size is over 40 MB. If the document file size is too big, try translating the extracted text instead. Translate uses the Relativity Native Type field (and its associated File ID) to determine the file type. If that field is Unknown format type, the original document cannot be translated. You can click on the Save X untranslated documents as a Saved Search link to access the files which will not be translated. Note: If documents are in a secured folder and fail to be translated, ensure that the user trying to translate them has the Translate Documents permission on that folder. Otherwise, the user will see an "Insufficient Permission" message.
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Once a Translate job finishes, you may see the any of the following messages in the email that is automatically sent to you.
If you receive any of these notifications, we recommend deleting the Translation Relativity Dynamic Object (RDO) and trying to translate the native document again. If this does not resolve the issue, try translating the extracted text of the affected documents instead. If you are still receiving this email notification after trying both of these potential solutions, contact Relativity Support.
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