SSO Troubleshooting console

The SSO Troubleshooting console eliminates the need for third-party tools when gathering essential information for troubleshooting error messages. It offers administrators actionable error messages to help them address configuration issues.

Considerations

• This console should not be utilized for auditing purposes.

• You must have the Edit permission on the Authentication Provider object to view the console.

• The error log will only show the 10 most recent error messages.

Viewing the SSO Troubleshooting console

To view and manage the errors in the console:

1. Navigate and select your authentication provider

2. Click on the Errors Log button.

   
   

3. Review the errors and make the necessary updates to resolve the issue.

4. Once the errors have been resolved, clear the error log.
   

See this related pages:

• Authentication
• Configuring your environments
• Managing user authentication methods
• Logging into RelativityOne