User software requirements

This section outlines requirements and recommendations for a workstation used to access RelativityOne.

Supported operating systems

RelativityOne supports the following operating systems:

• Windows OS

• Mac OS*

*Does not support use of the Relativity Desktop Client, RelativityOne Staging Explorer, or RelativityOne VPN Client.

    Notes:
  • RelativityOne is not supported on a mobile browser. To use RelativityOne on a mobile device, please download the RelativityOne Mobile application.
  • RelativityOne is not supported on Linux-based devices, including Chromebooks.

Supported browsers

RelativityOne supports the following internet browsers*. For additional information, see Browser-specific considerations.

Browser requirements Supported Version
Chrome Latest release**
Firefox Latest release**
Safari Latest release**
Edge v79+ (Chromium-based)

*Screen resolutions of 1366x768 (minimum) to 2560x1440 (maximum) are supported

**Recent earlier versions will likely still function as expected but full support is reserved for the latest release

    Notes:
  • Using your internet browser to zoom to any size other than 100% while using the Viewer is not supported and can cause unexpected behavior.
  • Internet Explorer is not supported.

Hardware settings

The following hardware settings are recommended for using RelativityOne:

  • Minimum RAM: 5 GB
  • Recommended RAM: 8 GB

Note: In some cases, browser hardware acceleration can cause font rendering issues with the PDF.js library used to display PDF files. In these cases, disabling hardware acceleration in the browser settings (Chrome->Settings->System->Use hardware acceleration when available) will resolve the issue.