Using the RDC installer

To use the Relativity Desktop Client (RDC), you must download a copy of the RDC installer and then install it.

Note: To ensure a safe and stable product experience, effective with the Server 2023 release we only support the version of RDC that was shipped with the product. For Server 2023, we do not officially support any of the RDC versions supported in previous Server releases or any RDC versions previously made available for RelativityOne. The RDC version for Server 2023 is 12.3.19 or any 12.3.19+ incremental version which is released along with Server 2023 patch releases.

Software requirements

The RDC installer checks for the software prerequisites. If you're missing any of the prerequisites, your computer must have Internet access, so the RDC installer can fetch the required software. If your computer doesn't have Internet access, the RDC installer can't fetch the required software, so the installation fails.

Note: You do not need Internet access to install the RDC if your computer has all the prerequisites.

The RDC requires the following software:

  • Microsoft .NET 4.6.2 or above - For additional information about operating system requirements, see Relativity compatibility matrix.
  • Redistributables listed in the following table:
    Operating SystemVC++2010 (x86)VC++2010 (x64)VC++2017 (x86)VC++2017 (x64)
    32-bit✓ ✓ 
    64-bit✓✓✓✓

Note: If you need to perform an offline installation, you must manually install the software required for the RDC listed in this section.

Downloading the RDC installer

To use RDC, you must first download a single executable file that runs on both 32-bit and 64-bit operating systems.

Note: To ensure a safe and stable product experience, effective with the Server 2023 release we only support the version of RDC that was shipped with the product. For Server 2023, we do not officially support any of the RDC versions supported in previous Server releases or any RDC versions previously made available for RelativityOne. The RDC version for Server 2023 is 12.3.19 or any 12.3.19+ incremental version which is released along with Server 2023 patch releases.

To download the RDC installer file:

  1. Open your workspace in Relativity.
  2. Select the Workspace Admin tab.
  3. Click Workspace Details to display the Relativity Utilities Console.

    (Click to expand)

    Relativity Desktop Client link

  4. Click Relativity Desktop Client under the Relativity Downloads selection. Relativity downloads the Relativity.Desktop.Client.Setup.exe.
  5. Complete the steps for installing the RDC. See Installing the RDC for more information.

Installing the RDC

After downloading the installer file, you can proceed with installing it.

To install the RDC:

  1. Complete the steps to download the Relativity.Desktop.Client.Setup.exe in Downloading the RDC installer.
  2. Double-click on Relativity.Desktop.Client.Setup.exe to launch the installer.
  3. For use with RelativityOne, select checkbox called This application will be used with RelativityOne.

    (Click to expand)

    Initial installation window for RDC installer

  4. For use with Relativity Server, clear checkbox called This application will be used with RelativityOne.

    (Click to expand)

    Initial installation window for RDC installer

  5. If you want to specify an installation location, complete these steps:
    1. Click Options.

      (Click to expand)

      Custom installation directory field

    2. Click Browse to select a directory where you want the RDC installed. The default installation directories include:

      32-bit—C:\Program Files (x86)\kCura Corporation\Relativity Desktop Client

      64-bit—C:\Program Files\kCura Corporation\Relativity Desktop Client

    3. Click OK.

    The RDC installer checks for the software prerequisites. If you're missing any of the prerequisites, your computer must have Internet access, so the RDC installer can fetch the required software. If your computer doesn't have Internet access, the RDC installer can't fetch the required software, so the installation fails.

    Note: You don't need Internet access to install the RDC if your computer has all the prerequisites.

  6. Click Install on the RDC setup wizard to start the installation.
  7. Click Close when the installation has completed.

    Note: The executable for the RDC has been renamed to Relativity.Desktop.Client.exe. If you use an antivirus scan in your environment, you may want to update your settings to accommodate the renamed RDC executable.

Your desktop now displays a shortcut icon for the RDC, which you can click to launch it.

RDC desktop icon

Installing the RDC in quiet mode

You can use quiet mode to run unattended RDC installations through the command line. Open a command prompt and enter the following:

Relativity.Desktop.Client.exe /q /log InstallLog.txt /INSTALLFOLDER "<RDC_Installation_Directory>"

This command takes the following parameters.

Parameter Description
/INSTALLFOLDER Specifies a custom installation path. This parameter is optional.
/log Used to create a log file. Specify a file name and path for the log file. This parameter is optional.
/q Runs the installation in quiet mode.

Repairing or removing RDC installation

You can also run the installer to repair, or remove an existing installation of the RDC. Run the installer on a machine where the application is installed. Select one of the following options:

  • Repair—attempts to fix errors in the most recent installation.
  • Uninstall—removes the RDC from your machine.