

The Imaging Warnings object identifies possible cut-off content on imaged MSG or EML files and stores that information.
Note: Though MSG, P7M, P7S, ICS, VCF, EML, EMLX, and TNEF email file types are supported for imaging only EML and MSG file types are supported for imaging warnings.
To view a list of documents that have Imaging Warnings, go to the Imaging Warnings tab. You can also add Imaging Warning fields to a Core Reviewer layout or Document view.
Keep in mind the following special considerations when working with Imaging Warnings:
The Imaging Warnings tab displays information related to current Imaging Warnings.
Historic imaging warning information is not preserved. If a document with an Imaging Warning is re-imaged, the previous Imaging Warning is deleted.
When you click on the Imaging Warning field for a particular document, the Imaging Warning layout opens.
Note: The Imaging Warning layout cannot be accessed from the Documents tab. Access the Imaging Warning layout from the Imaging Warnings tab or from the Core Reviewer layout by clicking on the Imaging Warning field for a particular document.
The Imaging Warning layout has the following fields:
Possible invalid character coding detected.
For more information, see All imaging warnings.
Character Encoding Mismatch.
Note: Except for the Notes field, you cannot modify the Imaging Warning fields, and you cannot link or unlink Imaging Warnings to documents.
In the Imaging Warnings tab, you can create a pivot table based on the Warning Type field and then export the pivot or dashboard. See
Note: You can only create the Warning Type pivot in the Imaging Warnings tab. The Warning Type field is not available for widgets on the Documents tab.
The following table lists the all the imaging warnings:
Imaging Warning Type | Why the warning occurred | Next step |
---|---|---|
Character Encoding Mismatch |
Text in this document could be encoded in a way that may produce invalid or unreadable characters when imaged. Specifically, email metadata indicates that the message body is encoded in <format>, but part of the body text was also encoded in <another format>. Example formats include:
|
Create a saved search with this warning type as a search condition and manually QC the returned documents. |
Cut-Off Detection Not Performed | Email that is greater than 25 pages cannot have cut-off detection performed on it. |
Create a saved search with this warning type as a search condition and manually QC the returned documents. |
Cut-Off Embedded Image | Embedded images within a table go beyond the boundaries of the page. | Use different imaging profile options, such as landscape, auto-fit tables, split tables and auto-fit images. |
Cut-Off Text | Text within a table goes beyond the boundaries of the page. | Use different imaging profile options, such as landscape, auto-fit tables, and split tables. |
Missing or Invalid Rich Text Format Content. |
Rich Text Data within the email is possibly missing or incorrect. As a result, text in the email body may be missing from the image generated. |
Create a saved search with this warning type as a search condition and manually QC the returned files. |
Table Split |
Tables that go beyond the boundaries of the page have been split and re-printed on a new line. |
Create a saved search with this warning type as a search condition and manually QC the returned files. |
Table Split Not Completed | Tables that are beyond boundaries of the page could not be split. Reasons for this include an abnormally wide first column, when there are rows that span across multiple columns, or a table within a table. The exact page where the table begins will be reported. |
Use different Imaging Profile options, such as landscape, auto-fit tables, and split tables. |
To facilitate the QC of documents, you can link the Imaging Warnings layout to a Review layout. See
You can also add Imaging Warnings fields to a Core Reviewer layout. The Core Reviewer layout can be configured to show Imaging Warning details or create pop-ups with that information. See
Imaging Warnings fields that you can add to a layout include:
Possible invalid character coding detected.
Character Encoding Mismatch.
You can image large tables in emails without the table being cut-off in the resulting image by setting the Split tables to fit page width field in the Native imaging profile to Yes. When this field is set to Yes, wide tables are split and re-printed on a new line when they are imaged with no content lost.
The following screen shot shows an imaged email where the Split tables to fit page width field was set to No on the imaging profile.
This screen shot shows an imaged email where the Split tables to fit page width field was set to Yes on the imaging profile.
Selecting the Split tables to fit page width field will slow down your imaging time. As a result, you may want to image documents without the field set to Yes first and then re-image all of the documents that acquire an Imaging Warning.
To re-image documents that have an imaging warning:
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