Upgrade Environment Watch

This document provides the necessary steps to upgrade the Environment Watch components in a Relativity environment. It includes upgrading the Environment Watch using the CLI and upgrading the Environment Watch Installer.

Upgrade CLI

This section guides you through upgrading Environment Watch using the Relativity Server CLI.

Prerequisites

1. The new Server-bundle zip file has been downloaded and extracted to C:\Server.Bundle.x.y.z

Upgrade Instructions

Step 1 - Open elevated command prompt/powershell. Run the below command. Select Environment Watch.

C:\Server.Bundle.x.y.z\relsvr.exe setup

Relativity Server CLI - 24.0.1196
Copyright (c) 2025, Relativity ODA LLC

What would you like to setup?
  DataGrid
> Environment watch
  Exit

Step 2 - Enter 'y' to proceed.

Confirm you would like to perform the 'Environment Watch' setup [y/n] (y): y

Step 3 - The CLI will detect that setup has already been performed. Select the Upgrade option to proceed.

Setup is already performed. Select an option to proceed:
> Upgrade
  Rerun Setup
  Exit

Step 4 - The CLI will retrieve the existing settings and perform the upgrade. Please wait for the process to finish.

Retrieved existing settings
The Relativity Environment Watch Kibana Upgrade setup is executing in silent or unattended mode.
API Key creation and validation completed ------------------------- 100%
OAuth2 client exists ---------------------------------------------- 100%
Relativity secret store updated ----------------------------------- 100%
Relativity logging updated ---------------------------------------- 100%
Relativity toggles updated ---------------------------------------- 100%
Relativity AppDomain monitoring enabled --------------------------- 100%
APM settings updated ---------------------------------------------- 100%
Elasticsearch indexes updated ------------------------------------- 100%
Kibana Tag imported ----------------------------------------------- 100%
Kibana IndexPattern imported -------------------------------------- 100%
Kibana SavedSearch imported --------------------------------------- 100%
Kibana Dashboard imported ----------------------------------------- 100%
Kibana Alert imported --------------------------------------------- 100%
Kibana Custom Role created. --------------------------------------- 100%
Relativity installation SQL record updated ------------------------ 100%

The Environment Watch setup has been completed. The Relativity Environment Watch installer package should now be installed within each server contained within this Relativity instance. As each server is setup for monitoring, restart all Relativity services within the machine including "kCura Edds Agent Manager," "kCura Edds Web Processing Manager," and "kCura Service Host Manager" to begin sending telemetry to Elasticsearch.

Successful completion indicates that Environment Watch is configured for the new version.

Refer to the Troubleshooting Guide if you encounter any issues.

Upgrade Environment Watch Installer

This document outlines the steps to upgrade the Environment Watch monitoring agent. It is recommended to first upgrade the agent on the SQL Primary server, verify the installation, and then repeat the steps for all other servers in the environment.

Prerequisites

1. The Environment Watch CLI upgrade has been completed.
2. The new Server-bundle zip file has been downloaded and extracted.

Step 1: Install the Upgraded Monitoring Agent

1. From the new extracted Server Bundle, run Relativity.EnvironmentWatch.Installer.xx.x.xxxx.exe.
2. Accept the license terms and click Install.
3. Once the installation is complete, click Close.

Step 2: Verify the Installation

1. Open Services and confirm the Relativity Environment Watch service is running.
2. Open Task Manager and verify the following processes are running:
   • rel-envwatch-service.exe
   • rel-infrawatch-agent.exe
   • otelcol-relativity.exe
3. Check for new log files in C:\ProgramData\Relativity\EnvironmentWatch\Services\InfraWatchAgent\Logs.
4. Verify that the otelcol-config-auto-generated.yaml configuration file is updated in: C:\ProgramData\Relativity\EnvironmentWatch\Services\InfraWatchAgent\

Step 3: Verify Metrics in Kibana

1. In Kibana, navigate to Dashboards and open the [Relativity] Host Infrastructure Overview dashboard.
2. Confirm that CPU, RAM, and Disk metrics are visible for the upgraded host.
3. Navigate to the [Relativity] Monitoring Agent dashboard to verify:
   • The monitoring agent version is updated to the new version.
   • Host information and other important fields are properly reflected.
   • Agent status and health metrics are showing current data.

Step 4: Repeat Installation for Other Servers

After verifying the first upgrade, repeat these steps for the remaining servers in the following order:

1. SQL Distributed Servers
2. Web Servers
3. Agent Servers
4. Other Servers (e.g., File Share, Analytics, Worker)