One or more Integration Points job are stuck

Description

An alert is triggered when one or more Integration Points jobs are stuck. This indicates that the jobs are unable to progress or complete as expected

Alert Details

Alert ID: fdd136e8-5a72-4d0a-a529-1158873b5b8e

Tags:

  • FeatureDomain:Data transfer
  • FeatureSubDomain:Integration Points
  • PageType:Saved Search
  • PageID:58a80a9b-6269-41b5-b4e9-10211fbca93d
  • CreatedBy:Relativity
  • ResolutionText:Click on the Resolution URL to view the resolution steps
  • Resolution

Metric/Log/Trace Details

Metric Name: relsvr.rip.stuck_jobs

Metric Attributes:

Attribute Name Description Value
labels.relsvr_agent_name Agent Name Integration Points Agent
labels.relsvr_host_installed_products Products installed Invariant Queue Manager,Invariant Worker,Agent,Secret Store,Service Bus,Service Host,SQL Primary,Web
labels.relsvr_server_type Servers to be verified Agent, Invariant Queue Manager, Invariant Worker, SQL Primary, Secret Store, Service Bus, Service Host, Web
labels.service_namespace Service name relsvr.infrawatch x

Rule details

Alert Condition Description:
Alert triggers when there are,

  • No Integration Point agent has been created
  • No connectivity or authorization issues
  • The Integration Point agent is disabled or the Agent server has not been added to the active Resource Pool
Name Value Description
Rule Type Elastic Query
Data View metrics-*
Filter Query relsvr.rip.stuck_jobs : * Integration Points Stuck Job exists
Group Count Above 0 docuemnts
Threshold > 0 Count greter than 0, alert triggers
Time Window 30 min Verified data for last 30 minute
Frequency 10 min Checks for each 10 min

Requires User Intervention

  • Yes: alert immediately
  • Min time before the alert is active : 30 minutes

Kibana Saved Search

One or more agents are disabled