Workspace upgrade failed

Description

The alert is active when an error occurs upgrading workspace data or application.

Alert Details

Alert ID: f31b8f32-ac7c-4e6f-9985-6018658b6fb5

Tags: Each tag should follow "key:value" format.

  • FeatureDomain:ADS
  • PageType:RelativityTab
  • PageID:Workspace Upgrade Queue
  • CreatedBy:Relativity
  • ResolutionText:Contact Customer Support
  • Resolution

Metric/Log/Trace Details

Log Name: Application *

Rule details

Alert Condition Description: Alert triggers when an error occurs upgrading workspace data or application.

Name Value Description
Rule Type Log threshold
Data View Logs-*
Filter Query when the count OF LOG ENTRIES with message matches Relativity.Data.WorkspaceUpgradeException
Threshold > 0 Count greater than 0, alert triggers
Time Window 1 hour Verified data for last 1 hour
Frequency 1 min Checks for every 1 min

Requires User Intervention

  • Yes: alert immediately
    • Min time before the alert is active/inactive: 1 hour

Relativity Tab-->Queue Management-->Workspace upgrade Queue

Host Heartbeat alert should not be in active state.