Resolution: Workspace upgrade failed

When to Use

Use this procedure when responding to a "Workspace upgrade failed" alert notification.

This alert indicates that Workspace upgrade failed.

Site services, Server support.

Backend access to the Relativity instance SQL access for the Relativity instance

Go to the Backend of the Relativity instance.
Locate 'kCura Service Host Manager' Windows service is up and running
If any one application not working re-run the 'kCura Service Host Manager' Windows service.
Wait for 6 min so that all applications/services are deleted and re-created.
Refresh Kibana browser and the alert will be recovered.

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