Workspace upgrade failed

Description

This alert is triggered when an error occurs upgrading workspace data or an application.

System/User Experience Impact While Alert Is Active:
- Definite Impact: Users are unable to perform any workspace-related tasks within the application.
- Possible/Likely Impact: Certain application features or integrations may not function correctly.

Go to the backend of the Relativity instance.
Verify the 'kCura Service Host Manager' Windows service is running.
If any one application is not working, restart the 'kCura Service Host Manager' Windows service.
Wait for 6 min so that all applications/services are deleted and re-created.
Refresh Kibana browser and the alert will be recovered.

The alert is active when an error occurs upgrading workspace data or an application.

Name	Value
Rule Type	Log threshold
Data View	Logs-*
Filter Query	When the count OF LOG ENTRIES with a message that matches Relativity.Data.WorkspaceUpgradeException
Threshold	> 0
Time Window	1 hour
Frequency	1 min

Feedback

Why was this not helpful?

Check one that applies.

I could not find the information I was looking for.

The information was incorrect.

The instructions are confusing or unclear.

The instructions did not work.