One or more agents are disabled

Description

The alert is active when at least 1 disabled Agent exists within an active Resource Pool.

Alert Details

Alert ID: dae7d8e9-c33d-470c-b36a-5b6e380e0a25

Tags: Each tag should follow "key:value" format.

  • FeatureDomain:Agents
  • PageType:RelativityTab
  • PageID:Agents::Disabled Agents
  • CreatedBy:Relativity
  • ResolutionText:Go to the Agents tab and identify any agents for which the Enabled value is No. Enable them, if necessary
  • Resolution

Metric/Log/Trace Details

Metric Name: relsvr.agent.disabled

Metric Attributes:

Attribute Name Description Value
labels.agent_name Relativity Agent Name
labels.agent_type_name Relativity Agent Type
labels.application_name Application Name Environment Administration & Operations
labels.exception_message Any exception message on Agent
labels.message Message describes the issue Agent [Agent Name placeholder] is disabled.
labels.name Name of metric Agent Disabled
labels.relsvr_artifact_id Relativity agent artifact Id
labels.relsvr_subsystem Agent Name
labels.relsvr_system System name Agents

Rule details

Alert Condition Description: Alert triggers on disabled agents count greater than 0 for last 30 seconds.

Name Value Description
Rule Type Elastic Query
Data View metrics-*
Filter Query relsvr.agent.disabled : 1 Agent should be disabled
Group Count number of agent disabled
Threshold > 0 Count greter than 0, alert triggers
Time Window 1 min Verified data for last 1 minute
Frequency 30 sec Checks for each 30 seconds

Requires User Intervention

  • Yes: alert immediately
    • Min time before the alert is active/inactive: 90 seconds

Relativity link to Agents Tab

Host Heartbeat alert should not be in active state.