One or more agents are disabled

Description

This alert is triggered when one or more Relativity agents are in a disabled state.

Agents are process managers that run in the background of Relativity to complete scheduled jobs. Each agent is responsible for a specific type of task. For example, if the Production Manager agent is disabled, any jobs related to Production will fail to run in an Instance.
To understand the impact of an individual agent type being disabled, you must understand what that specific agent is responsible for and if being disabled will impact Relativity functionality that you need to be working. For more details on what each agent type is responsible for, visit the Agents page for the version of Relativity Server you are currently running.

Log into Relativity.
Go to the Agents tab.
Identify agents with the Enabled value set to No by applying a filter on the ‘Enabled’ field.
Enable the disabled agent, if necessary.

Name	Value	Description
Rule Type	Elastic Query
Data View	metrics-*
Filter Query	relsvr.agent.disabled : 1	Agent should be disabled
Group	Count	number of agent disabled
Threshold	> 0	Count greter than 0, alert triggers
Time Window	1 min	Verified data for last 1 minute
Frequency	30 sec	Checks for each 30 seconds

Metric Name: relsvr.agent.disabled

Metric Description: Alert triggers on disabled agents count greater than 0 for last 30 seconds.

Metric Attributes:

Attribute Name	Description	Value
labels.agent_name	Relativity Agent Name
labels.agent_type_name	Relativity Agent Type
labels.application_name	Application Name	Environment Administration & Operations
labels.exception_message	Any exception message on Agent
labels.message	Message describes the issue	Agent [Agent Name placeholder] is disabled.
labels.name	Name of metric	Agent Disabled
labels.relsvr_artifact_id	Relativity agent artifact Id
labels.relsvr_subsystem	Agent Name
labels.relsvr_system	System name	Agents