d6abfd22-1193-4351-ac59-b0c23a1be63b
One or more expected Kepler application services are not available
Description
Alert is active for below conditions in Relativity:
- when one or more expected Kepler application services are not available
Alert Details
Alert ID: d6abfd22-1193-4351-ac59-b0c23a1be63b
Tags:
Each tag should follow "key:value" format.
- FeatureDomain:Service Host
- PageType:Dashboard
- PageID:7e6aa709-13ee-42f5-ac1f-8c5d50c3247c
- CreatedBy:Relativity
- ResolutionText:Restart 'kCura Service Host Manager' Windows service
- Resolution
Metric/Log/Trace Details
Metrics Name: relsvr.service_host.processes.total_count, relsvr.service_host.processes.running_count, relsvr.service_host.processes.excluded_count
Rule details
Alert Condition Description: Alert triggers when one or more expected Kepler application services are not available.
|Name|Value|Description|
|-|-|-|
|Rule Type| Elastic Query||
|Data View| metrics-*||
|Filter Query|message: relsvr.service_host.processes.total_count : *|{
"script": {
"script": {
"source": "doc['relsvr.service_host.processes.total_count'].value != (doc['relsvr.service_host.processes.running_count'].value) + (doc['relsvr.service_host.processes.excluded_count'].value)",
"lang": "painless"
}
}
}|
|Group| Count||
|Threshold| > 0| Count greater than 0, alert triggers|
|Time Window| 5 min| Verified data for last 5 minutes|
|Frequency| 1 min|Checks for every 1 minute|
Requires User Intervention
- Yes: Restart 'kCura Service Host Manager' Windows service
- Min time before the alert is active/inactive: 5 min
Visualization link
Kibana Dashboard Kepler Service Overview Link
Host Heartbeat alert should not be in active state.