Resolution: One or more expected Kepler application services are not available
Content owner
Team server-architects
Status Pending
Last reviewed date
Rollout date

When to Use

Use this procedure when responding to a "One or more expected Kepler application services are not available" alert notification.

This alert indicates that atleast one or more expected Kepler application services are not available

Audience

Site services, Server support.

Prerequisites

Backend access to the Relativity instance SQL access for the Relativity instance

Procedures

  • Go to the Backend of the Relativity instance.
  • Locate 'kCura Service Host Manager' Windows service is up and running
  • If any one application/service not working re-run the 'kCura Service Host Manager' Windows service.
  • Wait for 5 min so that all applications/services are deleted and re-created.
  • Refresh Kibana browser and the alert will be recovered.