d33236f4-4431-4d53-aa4e-299bc70caead
Billing agent is disabled
Description
The alert is active when Billing agent is disabled.
Alert Details
Alert ID: d33236f4-4431-4d53-aa4e-299bc70caead
Tags:
Each tag should follow "key:value" format.
- FeatureDomain:Billing and Licensing
- PageType:RelativityTab
- PageID:
- CreatedBy:Relativity
- ResolutionText:Go to the Agents tab and filter for Billing agent for which the Enabled value is No. Enable them, if necessary
- Resolution
Metric/Log/Trace Details
Metric Name: relsvr.agent.disabled
Metric Attributes:
Attribute Name |
Description |
Value |
labels.agent_name |
Relativity Agent Name |
Billing Agent |
labels.agent_type_name |
Relativity Agent Type |
|
labels.application_name |
Application Name |
Environment Administration & Operations |
labels.exception_message |
Any exception message on Agent |
|
labels.message |
Message describes the issue |
Billing Agent is disabled. |
labels.name |
Name of metric |
Agent Disabled |
labels.relsvr_artifact_id |
Relativity agent artifact Id |
|
labels.relsvr_subsystem |
Agent Name |
Billing Agent |
labels.relsvr_system |
System name |
Agents |
Rule details
Alert Condition Description: Alert triggers on disabled agent count greater than 0 for last 30 seconds.
Name |
Value |
Description |
Rule Type |
Elastic Query |
|
Data View |
metrics-* |
|
Filter Query |
relsvr.agent.disabled : 1 and labels.agent_type_name:"Billing Agent" |
Agent should be disabled |
Group |
Count |
number of agent disabled |
Threshold |
> 0 |
Count greater than 0, alert triggers |
Time Window |
1 min |
Verified data for last 1 minute |
Frequency |
30 sec |
Checks for each 30 seconds |
Requires User Intervention
- Yes: alert immediately
- Min time before the alert is active/inactive: 90 seconds
Visualization link
Relativity link to Agents Tab
Host Heartbeat alert should not be in active state.