Resolution: Billing agent is disabled

Content owner
Team	server-architects
Status	Pending
Last reviewed date
Rollout date

When to Use

Use this procedure when responding to a "Billing agent is disabled" alert notification.

This alert indicates that Billing agent is disabled.

Audience

Site services, Server support.

Prerequisites

Relativity System Admin access to view and enable agents.

Procedures

• Go to the Relativity Agents tab
• Filter for Billing agent for which the Enabled value is No
• Enable them, if necessary