Integration Points Job Failure

Description

Alert is active when there are,

  • When a valid instance value is not set in the instance settings.
  • When the source and destination fields do not have an assigned control number.

Alert Details

Alert ID: a071a154-eb05-4f57-ae06-2ab7c5b82b49

Tags:

  • FeatureDomain:Data transfer
  • FeatureSubDomain:Integration Points
  • CreatedBy:Relativity
  • PageID:77d1b7d1-359a-4b28-92df-7d5e7ab74cab
  • PageType:Dashboard
  • ResolutionText: Click on the Resolution URL to view the resolution steps.
  • Resolution

Metric/Log/Trace Details

Metric Name: relsvr.rip.job.relativity_sync, relsvr.rip.job.counter

Metric Attributes:

Attribute Name Description Value
labels.relsvr.rip.job.end_status_saved_search_natives_and_metadata Integration points export to workspace job end status Failed
labels.name Integration points import job end status Job Failed and Job Validation Failed

Rule details

Alert Condition Description:
Alert triggers when there are,

  • Import/Export job failures while running the job
Name Value Description
Rule Type Elastic Query
Data View metrics-*
Filter Query (relsvr.rip.job.relativity_sync : * and labels.relsvr_rip_job_end_status_saved_search_natives_and_metadata: "Failed") or (relsvr.rip.job.counter : * and (labels.name : "relsvr.rip.job.failed.count.ImportLoadFile" or labels.name : "relsvr.rip.job.validation_failed.count.ImportLoadFile")) Integration Points Import/Export Job failure
Group Count Above 0 docuemnts
Threshold > 0 Count greter than 0, alert triggers
Time Window 30 min Verified data for last 30 minute
Frequency 10 min Checks for each 10 min

Requires User Intervention

  • Yes: alert immediately
  • Min time before the alert is active : 30 minutes

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