8b899465-f542-46a1-9ea3-90c8db0acad2
Kepler service failed to start after three attempts
Description
The alert is active when Kepler service failed to start after three attempts.
Alert Details
Alert ID: 8b899465-f542-46a1-9ea3-90c8db0acad2
Tags:
Each tag should follow "key:value" format.
- FeatureDomain:Service Host
- PageType:Dashboard
- PageID:7e6aa709-13ee-42f5-ac1f-8c5d50c3247c
- CreatedBy:Relativity
- ResolutionText:Restart the 'kCura Service Host Manager' Windows service
- Resolution
Metric/Log/Trace Details
Log Name: Application *
Rule details
Alert Condition Description: Alert triggers when Kepler service failed to start after three attempts.
Name |
Value |
Description |
Rule Type |
Elastic Query |
|
Data View |
Logs-* |
|
Filter Query |
when the count OF LOG ENTRIES with labels.event_type :"health_check" and labels.event_source :"relsvr.servicehost" and labels.name:"relsvr.servicehost.startup_service.failure" |
|
Threshold |
> 0 |
Count greater than 0, alert triggers |
Time Window |
3 min |
Verified data for last 3 min |
Frequency |
1 min |
Checks for every 1 min |
Requires User Intervention
- Yes: alert immediately
- Min time before the alert is active/inactive: 3 minutes
Visualization link
Kibana dashboard Kepler Service Overview link
One or more Resource Servers are inactive.