

Relativity offers several ways to log in and it is possible to have two or more methods available to you. As a Relativity user, your
Note: The Forgot your password? link only displays if the admin enables Allow Password Recovery via Email setting, for more information see Authentication.
This method uses only a user name and a password. Your
Prior to logging in, if you have not already, create your password. See Creating or resetting a password.
To log in:
The two-factor authentication method requires a passcode in addition to the user name and password. The system emails you the passcode during login and is different each time. Your
Prior to logging in, if you have not already, create your password. See Creating or resetting a password.
Prior to logging in, if you have not already, download the required two-factor authentication app. When using the authenticator app for the first time, Relativity will need to connect your profile to the app.
Note: When using email for two-factor authentication, your web servers must have access to the SMTP server so it can distribute emails and passwords to authenticate.
Enter your user name.
Enter your password.
On the Two-Step Verification Required step, click Continue.
Open your authenticator app on your device.
In your app, tap the button to add a new account.
Hold phone up and scan the QR code provided by Relativity.
If you are unable to scan the QR code, click the Can't scan QR code? link below the QR code. Once clicked, a code will appear. Enter the code into your authenticator app on your phone. Once entered into the authenticator app, you can continue to the next step.
Click Next.
Re-enter your email and password.
Enter the authentication code in the app.
Click Next.
Click Done.
To log in with an authenticator app method:
To log in with the Relativity email method:
This method uses Microsoft Active Directory Domain Services to log in. You must log in from a computer within a valid domain. Your
To log in:
This method uses Integrated Windows Authentication to log in. There are no additional requirements to log in other than having a Windows domain account.
To log in, navigate to the Relativity site. The system automatically logs you in to Relativity. If you are not connected or if the Relativity logon dialog appears, contact your system admin.
This method requires an RSA SecurID token along with a username and passcode. Your
To log in:
You may also be asked to create or to reset your PIN. Follow the instructions on those screens.
This method requires you to have an OpenID Connect account. Your
To log in:
This method requires you to have an account with SAML 2.0 authentication provider set up by your
To log in:
Use this procedure if you are logging in to Relativity for the first time or if you are resetting your password. Your system admin must send you a password reset email. If you forget your password, you can click the Forgot your password link on the login screen if it is available, or contact your
Note: If you are a system admin, the Password Reset Email will not be sent to you. For more information, see Managing user authentication methods.
Note: The following non-alpha-numeric characters are not allowed: \, ", <, >, £ in passwords.
Why was this not helpful?
Check one that applies.
Thank you for your feedback.
Want to tell us more?
Great!