e6759278-b70f-4d11-a4ab-13b6f231a1a5
Resolution: HTTP API - at least one endpoint is not responding
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Content owner |
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Team |
server-architects |
Status |
Pending |
Last reviewed date |
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Rollout date |
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When to Use
Use this procedure when responding to a "HTTP API - at least one endpoint is not responding" alert notification.
This alert indicates that atleast one http request of the application/service is not responding.
Audience
Site services, Server support.
Prerequisites
Backend access to the Relativity instance
SQL access for the Relativity instance
Procedures
- Go to the Backend of the Relativity instance.
- Locate 'kCura Service Host Manager' windows service is up and running
- If any one application/service not working re-run the 'kCura Service Host Manager' window service.
- Wait for 5 min so that all applications/services are deleted and re-created.
- Refresh Kibana browser and the alert will be recovered.