Resolution: Bootstrap Failure

When to Use

Use this procedure when responding to a "Bootstrap Failure" alert notification.

This alert indicates that Bootstrap Failures occured

Site services, Server support.

Backend access to the Relativity instance SQL access for the Relativity instance

Go to the Backend of the Relativity instance.
Locate 'kCura Service Host Manager' Windows service is up and running
If any one application/service not working re-run the 'kCura Service Host Manager' Windows service.
Wait for 5 min so that all applications/services are deleted and re-created.
Refresh Kibana browser and the alert will be recovered.
Just in case if the issue is not solved, please contact Relativity technical support.

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