Resolution: Processing License will expire soon

Content owner
Team	server-architects
Status	Pending
Last reviewed date
Rollout date

When to Use

• For JIRA Service Desk incidents, "License Expires within 30 days"

• Use this procedure when responding to a "Processing license will expire soon" alert notification.

• For general Processing license expirations

Audience

Site services.

Prerequisites

Access to License Manager - https://licensemanager.kcura.corp/

Front end access to Relativity instance

Procedures

Updating an Existing License

• Take a Backup of License Table
• Delete the Existing License that is to be replaced (from SQL primary database)
• Generate and Apply New Licenses
• Backout Procedure (if necessary)