Resolution: One or more Agent servers are not assigned to any active Resource Pools
Content owner
Team server-architects
Status Pending
Last reviewed date
Rollout date

When to Use

Use this procedure when responding to a "One or more Agent servers are not assigned to any active Resource Pools" alert notification.

This alert indicates that to any active Resource Pool, one or more Agent servers are not assigned.

Audience

Site services, Server support.

Prerequisites

Relativity frontend Backend access to the Relativity instance SQL access for the Relativity instance

Procedures

  • Go to the Relativity frontend.
  • Type 'Servers' in the search bar.
  • Verify the Resource Pool is active. IsVisible should be true.
  • Verify a Resource Pool is active and at least one agent server is assigned.
  • If not assigned to active resource pool, alert will trigger.
  • Go to Relativity frontend and assign at least one agent servers to the active resource pool.
  • Verify after a minute in Kibana, alert will be recovered.