One or more Resource Servers are inactive

Description

This alert is triggered when any server's 'Status' field is marked as 'Inactive', indicating potential unavailability or failure of that server.

Resolution Guidance

Impact When Active

Inactive Resource Servers will not function as expected. If the Resource Server is not expected to perform any functions within a Resource Pool, then having a status of Inactive will have no impact on your environment.

How To Resolve

• Log into Relativity.
• Go to the Servers tab.
• Locate any server that has a status of Inactive.
• Open it, and edit the Status field to be Active.

Alert Details

Alert Condition Details

Name	Value
Rule Type	Elastic Query
Data View	metrics-*
Filter Query	relsvr.server.inactive : 1
Group	Count
Threshold	> 0
Time Window	1 m
Frequency	30 sec

Alert Metric Details

Metric Name: relsvr.server.inactive

Metric Description: Alert triggers on inactive resource server count greater than 0 for last 30 seconds.

Metric Attributes:

Attribute Name	Description
labels.application_name	Application Name
labels.message	Message describes the issue
labels.name	Name of metric
labels.relsvr_artifact_id	Resource Server Artifact Id
labels.relsvr_subsystem	Resource Server Name
labels.relsvr_system	System name