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d14f3e28-fa2b-4df8-8b02-4d35d45bb800
Windows Service is stopped for at least one Resource Server
Description
Alert is true if the Windows Service is stopped for at least one agent server, web background processing server, worker manager server or analytics server.
Alert Details
Alert ID: d14f3e28-fa2b-4df8-8b02-4d35d45bb800
Tags: Each tag should follow "key:value" format.
- FeatureDomain:Host Infrastructure
- PageType:Dashboard
- PageID:cd200ee0-1e61-4645-8220-83ce82914a71
- CreatedBy:Relativity
- ResolutionText:For any Resource Server where the Windows Service is stopped, go to that Server page and click 'Restart Service'
- Resolution
Metric Details
Metric Name: relsvr.windows_service.running
Metric Attributes:
| Attribute Name | Description | Value |
|---|---|---|
| labels.name | Name of Service | |
| labels.startup_mode | ||
| labels.state | accessible/inaccessible |
Rule details
Alert Condition Description: Alert triggers on at least one windows service stopped for at least 90 seconds.
| Name | Value | Description |
|---|---|---|
| Rule Type | Elastic Query | |
| Data View | metrics-* | |
| Filter Query | relsvr.windows_service.running : 0 | Windows service is stopped |
| Group | Count | number of Windows service is stopped |
| Threshold | > 0 | Count greter than 0, alert triggers |
| Time Window | 90 sec | Verified data for last 90 sec |
| Frequency | 30 sec | Checks for each 30 seconds |
Requires User Intervention
- Yes: alert immediately
- Min time before the alert is active/inactive: 90 seconds
Visualization link
Kibana dashboard link
Related Alerts
- Host Heartbeat alert should not be in active state.
- If windows service is associated with any resource server, then "One or more Resource Servers are inactive" alert should fire.
