Telemetry metrics have not been transmitted in more than 24 hours. You have less than 7 days to correct the issue before Relativity access is disabled

Description

The alert becomes true when the 'IsOnlineInstance' instance setting is set to true AND when metrics have not been successfully submitted by the Telemetry Metrics Transmission Agent in more than 24 hours.

Alert Details

Alert ID: 414f4243-7b56-4150-8c6a-3f5884bc34ea

Tags: Each tag should follow "key:value" format.

Metric Details:

Metric Name: relsvr.telemetry.metrics.last_transmission_hours

Metric Attributes:

Attribute Name Description Value
labels.name Setting Name MetricsTransmissionLastSuccessUTC
labels.relsvr_online_instance IsOnlineInstance instance setting Yes/No
labels.telemetry.metrics.last_transmission_timestamp Last transmission timestamp
labels.telemetry.metrics.lockout_timestamp Lockout timestamp

Rule details

Alert Condition Description: Alert triggers on when the 'IsOnlineInstance' instance setting is set to true AND when metrics have not been successfully submitted by the Telemetry Metrics Transmission Agent in more than 24 hours.

Name Value Description
Rule Type Metric threshold
Filter Query labels.relsvr_online_instance: "Yes" 'IsOnlineInstance' instance setting is set to true
Group max last transmission hours
Threshold > 24 more than 24 hours, alert triggers
Time Window 30 min Verified data for last 30 minutes
Frequency 15 min Checks for each 15 minute

Requires User Intervention

  • Yes: alert immediately
    • Is the metric based on expiration? Yes
      • Min time before the alert is active/inactive: 30 minutes

Kibana dashboard link

Host Heartbeat alert should not be in active state.