BCP directory is not accessible

Description

Alert is active when there are,

  • The BCP directory cannot be accessed due to permission restrictions
  • When the BCPPath directory is missing

Alert Details

Alert ID: 29045df8-efe8-47e7-96f0-87cd04bfa971

Tags: Each tag should follow "key:value" format.

  • FeatureDomain:File Storage
  • PageType:Dashboard
  • PageID:5564a18f-f27e-4dfb-a296-d41e83f53ae8
  • CreatedBy:Relativity
  • ResolutionText:Click on the Resolution URL to view the resolution steps
  • Resolution

Metric/Log/Trace Details

Metric Name: relsvr.sqlbcp_networkshare.accessible

Metric Attributes:

Attribute Name Description Value
labels.mount_point Location of metrics \\emttest\\BCPPath
labels.relsvr_host_installed_products Products installed Invariant Queue Manager,Invariant Worker,Agent,Secret Store,Service Bus,Service Host,SQL Primary,Web
labels.relsvr_server_type Servers to be verified Agent, Invariant Queue Manager, Invariant Worker, SQL Primary, Secret Store, Service Bus, Service Host, Web
labels.state State of metrics accessible, inaccessible
service.language.name Language dotnet
service.name Service Name relsvr_infrawatch_agent
service.version Version V1

Rule details

Alert Condition Description:
Alert triggers when there are,

  • The BCP directory cannot be accessed due to permission restrictions
  • Connectivity or authorization issues are preventing access to the BCP directory
  • When the BCPPath directory is missing
Name Value Description
Rule Type Elastic Query
Data View metrics-*
Filter Query relsvr.sqlbcp_networkshare.accessible : * and labels.state : "inaccessible" BCP directory cannot be accessed
Group Count Above 0 docuemnts
Threshold > 0 Count greter than 0, alert triggers
Time Window 3 min Verified data for last 3 minute
Frequency 2 min Checks for each 2 min

Requires User Intervention

  • Yes: alert immediately
  • Min time before the alert is active : 3 minutes

Kibana Dashbaord

Host Heartbeat alert should not be in active state.