Billing Agent has failed in at least one workspace

Description

The alert becomes true when the Billing agent is unable to communicate with the failed workspaces.

Alert Details

Alert ID: 10795d9f-f9c7-472f-80e6-f3e7c8f80e16

Tags: Each tag should follow "key:value" format.

Metric Details:

Metric Name: relsvr.billing.agent.failed_workspaces

Metric Attributes:

Attribute Name Description Value
labels.name Setting Name CaseStatisticsFailedWorkspaces
labels.relsvr.billing.agent.failed_workspaces_details Failed workspaces details

Rule details

Alert Condition Description: Alert triggers on when the Billing agent is unable to communicate with the failed workspaces.

Name Value Description
Rule Type Metric threshold
Group max Failed workspaces
Threshold > 0 more than 0, alert triggers
Time Window 30 min Verified data for last 30 minutes
Frequency 1 min Checks for each 1 minute

Requires User Intervention

  • Yes: alert immediately
    • Is the metric based on expiration? Yes
      • Min time before the alert is active/inactive: 30 minutes

Kibana dashboard link

Host Heartbeat alert should not be in active state.