Using the RDC installer

To use the RDC, you must download a copy of the RDC installer.

Note: If you have the Utility Server set up, the RDC is already installed and you do not have to perform any of the following installation.

This page contains the following information:

Software requirements

The RDC installer checks for the software prerequisites. If you're missing any of the prerequisites, your computer must have Internet access, so the RDC installer can fetch the required software. If your computer doesn't have Internet access, the RDC installer can't fetch the required software, so the installation fails.

Note: You don't need Internet access to install the RDC if your computer has all the prerequisites.

The RDC requires the following software:

  • Microsoft .NET 4.6.2 or above
  • Redistributables listed in the following table:
    Operating SystemVC++2010 (x86)VC++2010 (x64)VC++2017 (x86)VC++2017 (x64)
    32-bit  
    64-bit

Note: If you need to perform an offline installation, you must manually install the software required for the RDC listed in this section.

RDC compatibility matrix

The following table lists compatible versions of the RDC and RelativityOne:

  Relativity 11.2
(Lanceleaf)
Relativity 11.1
(Juniper)
Relativity 11.0
(Indigo)
Relativity 10.3
(Goatsbeard)
Relativity 10.2
(Foxglove)
Relativity 10.1
(Blazingstar)
Relativity 10.0
(Larkspur)
Relativity 9.7
(Bluestem)
RDC v. 11.2.8
RDC v. 11.1.6  
RDC v. 11.0.6    
RDC v. 10.3.1      
RDC v. 10.2.170.2              
RDC v. 10.1.232.1              
RDC v. 10.0.318.5              
RDC v. 9.7.229.5              

The Goatsbeards and higher releases include version scheme changes that affect the RDC compatibility as follows:

  • To minimize the need to reinstall new versions of the RDC, it has been redesigned to work across multiple releases. The RDC available in the Goatsbeard release is also compatible with Relativity versions from Bluestem through Goatsbeard.
  • The RDC performs a compatibility check. If it detects compatibility issues, the RDC displays a dialog box with a link to the compatibility matrix and additional steps to complete. See the following screen shot:

    (Click to expand)

    RDC compatibility message

Downloading the RDC installer

To install the RDC, you download a single executable file that runs on both 32-bit and 64-bit operating systems.

To download the RDC installer:

  1. Open your workspace in Relativity.
  2. Select the Workspace Admin tab.
  3. Click Workspace Details to display the Relativity Utilities Console.

    (Click to expand)

    Relativity Desktop Client link

  4. Click Relativity Desktop Client under the Relativity Downloads selection. Relativity downloads the Relativity.Desktop.Client.Setup.exe.
  5. Complete the steps for installing the RDC. See Installing the RDC for more information.

Installing the RDC

To install the RDC:

  1. Complete the steps to download the Relativity.Desktop.Client.Setup.exe in Downloading the RDC installer.
  2. Double-click on Relativity.Desktop.Client.Setup.exe to launch the installer.
  3. For use with RelativityOne, select checkbox called This application will be used with RelativityOne.

    (Click to expand)

    Initial installation window for RDC installer

  4. If you want to specify an installation location, complete these steps:
    1. Click Options.

      (Click to expand)

      Custom installation directory field

    2. Click Browse to select a directory where you want the RDC installed. The default installation directories include:

      32-bit - C:\Program Files (x86)\kCura Corporation\Relativity Desktop Client

      64-bit - C:\Program Files\kCura Corporation\Relativity Desktop Client

    3. Click OK.

    The RDC installer checks for the software prerequisites. If you're missing any of the prerequisites, your computer must have Internet access, so the RDC installer can fetch the required software. If your computer doesn't have Internet access, the RDC installer can't fetch the required software, so the installation fails.

    Note: You don't need Internet access to install the RDC if your computer has all the prerequisites.

  5. Click Install on the RDC setup wizard to start the installation.
  6. Click Close when the installation has completed.

    Note: The executable for the RDC has been renamed to Relativity.Desktop.Client.exe. If you use an antivirus scan in your environment, you may want to update your settings to accommodate the renamed RDC executable.

Your desktop now displays a shortcut icon for the RDC, which you can click to launch it.

RDC desktop icon

Installing the RDC in quiet mode

You can use quiet mode to run unattended RDC installations through the command line. Open a command prompt and enter the following:

Relativity.Desktop.Client.exe /q /log InstallLog.txt /INSTALLFOLDER "<RDC_Installation_Directory>" 

This command takes the following parameters.

Parameter Description
/INSTALLFOLDER Specifies a custom installation path. This parameter is optional.
/log Used to create a log file. Specify a file name and path for the log file. This parameter is optional.
/q Runs the installation in quiet mode.
/RELATIVITYONE_ENV MSI parameter is a flag that tells the installer whether to execute certain custom actions that should only be done when connecting to RelativityOne.

Repairing or removing RDC installation

You can also run the installer to repair, or remove an existing installation of the RDC. Run the installer on a machine where the application is installed. Select one of the following options:

  • Repair - attempts to fix errors in the most recent installation.
  • Uninstall - removes the RDC from your machine.