System requirements

For Legal Hold instances, the below single-server specifications apply. These requirements support a base installation of the Relativity product update to run the Legal Hold application.

Note: If you are a current RelativityOne user, and you want to install or upgrade this application, you must contact the Client Services team.

This page contains the following information:

See these related pages:

Server hardware requirements

Single server deployment

  • CPU - 8 physical cores (2GHz)
  • 32 GB of RAM (SQL max memory set to 16GB)
  • Gigabit Ethernet Connection
  • Separate drive outside of OS for SQL files with 100GB storage and High disc I/O

Server software requirements

Server Role Software Requirements
Legal Hold (Roles: web, SQL, agent)
  • Windows Server 2016 or Windows Server 2012 R2
  • SQL Server 2012, SQL Server 2014, or SQL Server 2016

  • .NET Version 4.7 or .NET Version 4.6.2
  • .NET Version 3.5

Email notification specifications

The following components are required to enable email notifications in Legal Hold:

  • SMTP access
  • EWS, POP3, or IMAP access to a dedicated Legal Hold mailbox on an email server

Workstations (system admin PCs)

In Relativity Legal Hold, system admins must log onto the web interface with one of the below browsers. Custodians viewing hold information on the Portal may access the Custodian Portal on tablets and phones in addition to the below browsers and operating systems.

Software Versions
Browsers
  • Microsoft Internet Explorer 11.x

    Note: Although IE11 and Firefox are currently supported in Relativity 9.6, performance testing indicates that they are slower when rendering the List Page in Relativity. IE11 is slower at DOM manipulation in the browser making it less performant in the HTML5 Viewer. For these reasons, we recommend using Chrome.

  • Google Chrome latest version (on both PC and Mac)
  • Apple Safari v11+ (Mac OS X 10.9)

  • Apple Safari v11+ (Mac OS X 10.10)

  • Firefox latest version (on both PC and Mac)*

Operating Systems
  • Windows 10
  • Windows 8 Desktop Mode (PC)
  • Windows 7
  • Windows XP Windows Server 2012 R2

Scalability

In addition to adding more RAM and CPU cores to the Legal Hold server, you can add the following new servers as application usage grows:

  • Separate Web Server - scale when Custodian Portal activity begins overutilizing the Legal Hold server RAM or CPU.
  • Separate Background Processing Server (not common) - scale when Legal Hold sends continuous communications and begins overutilizing the Legal Hold server RAM or CPU.
  • Separate Database Server (not common) - scale when many system admins are accessing the application simultaneously and running complex queries that overutilize the Legal Hold server RAM or CPU.